
Toyota of Rock Hill
Rock Hill, SC
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Paid 11k for a car that looked in good shape. . less than 1 week later I need to replace oil cooler 1k to fix.. will never buy from again will tell everyone not to buy from them . less than 1 week later I need to replace oil cooler 1k to fix.. will never buy from again will tell everyone not to buy from them More
I always have a good experience here! I usually ask for Jason who is great but this time I ended up with Ray…. who was also very professional, friendly, and helpful. He suggested some hel I usually ask for Jason who is great but this time I ended up with Ray…. who was also very professional, friendly, and helpful. He suggested some helpful things but didn’t pressure me to use those services. More
Purchased a used vehicle with the promise of a hitch installation. The dealership contacted my when they were ready for the installation of the hitch. After receiving the vehicle back I noticed one side installation. The dealership contacted my when they were ready for the installation of the hitch. After receiving the vehicle back I noticed one side of the heat shields for the muffler was hanging below the bumper with multiple fasteners left loose and a few missing. I tightened what fasteners I could and brought it to the dealership to address the misalignment and missing bolts where I spoke to Stewart from the sales team who agreed that it was an issue and we would address it after the weekend. The following Monday my wife took it back by and they looked at it and told her it was fixed but when I got home I saw the exact situation and none of it had been addressed or changed. Now it is one week since my last contact with Stewart who told me he would call me back about the resolution and with the apparent fact that he is not concerned with the customer after closing the deal I am on my way to a reputable dealership to pick up and pay for the repair of my vehicle caused by Toyota of Rock Hill. Save yourself the disappointment and avoid this dealership if you are looking for a dealer group that will support you from the sale to aftercare. More
Too soon to give a true rating. . our Salesman was pleasant and we were able to get in a price range for both trade and purchase... Don't like the added things done to increase the . our Salesman was pleasant and we were able to get in a price range for both trade and purchase... Don't like the added things done to increase the MSRP. Cars are expensive enough... The long term involvement with dealer will be the true outcome of a review. More