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Toyota of Rock Hill

Rock Hill, SC

4.6
1,350 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,350 reviews

March 20, 2024

They always do a great job, in a timely manner. Did not have an appointment for an issue another tire shop caused with my tpms. They diagnosed, fixed it and got me out the door. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Mar 22, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Excellent service managed by David Bowles. He has never let us down after many years of taking out 2007 Tacoma to him. More

by evlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Mar 22, 2024 -

Toyota of Rock Hill responded

That's fantastic to hear! We're thrilled that David has consistently provided you with excellent service for your 2007 Tacoma over the years. Customer satisfaction and trust are important to us, and we're glad that David has never let you down. We appreciate your loyalty and look forward to serving you again!

March 20, 2024

We have been relying on David Bowles advice for many years. As long as he is our Advisor we will never take our 2007 Tacoma anywhere else. He is the only one we trust at Rock Hill Toyota! More

by evlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Mar 23, 2024 -

Toyota of Rock Hill responded

We're glad to hear that David has been providing reliable advice for many years. Thank you for trusting us with your Tacoma at Toyota of Rock Hill!

March 20, 2024

The service department representative was friendly and attentive and listened to what I needed done. They were timely and had the work done and on time. Great place to have your service work done at. More

by philhab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 22, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a friendly and attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 19, 2024

I am truly surprised by the great reviews given to Toyota of Rock Hill. Let me start by stating that we worked with Maurice and he is a fine gentleman; however, we test drove a 2024 4Runner TRD Pro on a day More

by tad
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Maurice
Mar 19, 2024 -

Toyota of Rock Hill responded

Thank you for bringing this to my attention. I apologize that your recent experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Dan Hinic General Manager dhinic@toyotarockhill.com

Apr 10, 2024 -

Toyota of Rock Hill responded

We are looking into this and will reach out. We very much appreciate your feedback.

March 19, 2024

Wait time as promised. Service well explained. The price was reasonable. Service writer was out within secons of my arrival. More

by alcjones2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Noelle
Mar 21, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 18, 2024

My service was prompt and wait the wait time was minimal. David B. is awesome service consultant. More

by Jan McKiver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David B, hbode Admin
Mar 20, 2024 -

Toyota of Rock Hill responded

That's great to hear! We're glad that your service was prompt and that the wait time was minimal. It's fantastic that David provided you with excellent service as a consultant. We're here to help and ensure your satisfaction with our services!

March 18, 2024

Fox and the service team have taken good care of my truck over the years. More

by anthonyneiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox Service
Mar 20, 2024 -

Toyota of Rock Hill responded

That's great to hear! We're glad that Fox and our service team have provided excellent care for your truck over the years. We're here to help and ensure your vehicle continues to receive top-notch service.

March 18, 2024

I have never had a good experience at a dealer… until Rock Hill Toyota. Jordan Cartrette went above and beyond for my 2002 Tacoma. They were up front about all costs and got the work done under budget an More

by Welling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cartrette, hbode Admin
Mar 22, 2024 -

Toyota of Rock Hill responded

Thank you for sharing your experience! We're thrilled to hear that you had such a positive experience at Toyota of Rock Hill, especially with Jordan going above and beyond for your Tacoma. It's great to know that we were upfront about costs and that the work was completed under budget and ahead of schedule. We appreciate your feedback and look forward to welcoming you back in the future.

March 18, 2024

Great dealership to work with ! ! They made it easy to pick a car out. Fast and easy! More

by Lbeau1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 20, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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