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Toyota of Rock Hill

Rock Hill, SC

4.6
1,350 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,350 reviews

March 26, 2024

I have only been helped by Fox. As a single woman I have alway felt secure as he helps me walk through my automotive concerns. More

by jan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Apr 03, 2024 -

Toyota of Rock Hill responded

We're delighted to hear about your positive experience with Fox. Ensuring our customers feel secure and confident with their automotive concerns is a top priority for us.

March 26, 2024

Excellent service with good advice but let their customers decide what they want done. Provide an email inspection report that is very helpful for you to review and make choices. Thanks. More

by Jon G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy?
Apr 03, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

They were very helpful in finding a vehicle to meet our needs. They listened and we're not pushy but very friendly. We are thrilled with our purchase. More

by Carnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael English and Stephen DiDiato, hbode Admin
Apr 03, 2024 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We are thrilled to have provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Friendly & Helpful service writers - work is completed in a timely maner and they are happy to look for specials/coupons to help with the cost of keeping your Toyota in top shape. More

by MSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Apr 03, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Scheduling appointments online is very easy. Efficient and professional customer service. I like to have my vehicle maintenance done early Saturday mornings and they always have plenty of availa More

by Rachelcmsmith42497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key
Mar 30, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 24, 2024

Always very helpful and courteous. I didn’t feel pressured by Brandy to take extra services. She was awesome. I was also happy to see video by Brandon of service and what underneath ca More

by sharonspears41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 30, 2024 -

Toyota of Rock Hill responded

Thank you for your kind words about our team at Toyota of Rock Hill! We take pride in providing helpful and courteous service without pressure. We're glad you had a positive experience with Brandy and appreciated the video by Brandon. We look forward to serving you again in the future!

March 24, 2024

This dealership has great customer service and we was able to buy a vehicle at a reasonable price 2019 Toyota Camry 21,500.00 More

by campbellcompany66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 29, 2024 -

Toyota of Rock Hill responded

That's great to hear! If you need any further assistance or have more feedback to share, feel free to let us know. We're here to help!

March 23, 2024

Everyone was very helpful and courteous. Tim explained everything that they did, and kept us informed. More

by Tdworley55
Recommend Dealer
Yes
Employees Worked With
Tim Fox, hbode Admin
Mar 26, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a helpful and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Service is good, but very expensive. Would not take me earlier without a appointment. Found that hard to believe, since l bought the car there and they have done all the service work sin More

by Smokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 26, 2024 -

Toyota of Rock Hill responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Mike Reidy Aftersales Director Toyota of Rock Hill m.reidy@toyotarockhill.com

March 20, 2024

Talked to Anthony Mckie. Told him what I was looking for and he took care of me. Very good guy. More

by scottmtneer66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mckie
Mar 22, 2024 -

Toyota of Rock Hill responded

That's great to hear! We're glad that Anthony took care of you and helped you find what you were looking for. Enjoy your new vehicle!

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