Toyota of Rock Hill

This is my first experience with Toyota and I’m very disappointed. They sold me a lemon in December ‘23. I’ve had nothing but trouble from this car. It’s a 2021 Corolla. The battery was dead on site whe disappointed. They sold me a lemon in December ‘23. I’ve had nothing but trouble from this car. It’s a 2021 Corolla. The battery was dead on site when I test drove it, flag #1. Flag #2 was no communication with sales and parts and ended up bringing the car back within a couple of weeks after purchase for an oil change, etc. Flag #3 my insurance notified me of a passenger seatbelt recall that Toyota has not notified me about. Now only 4 months after purchase the AC is no longer working with multiple repairs for over $1,400!! I’ve never had an experience like this with Honda. They always inspected and certified their preowned cars. Therefore I’ve lost all hope for Toyota and the team with it. More

I love how professional and prompt my service was. I wouldn’t go anywhere else for service I wouldn’t go anywhere else for service More

The service department at Toyota Rock Hill has been very good to me over the years. I have three Toyotas and I trust them with all of them. good to me over the years. I have three Toyotas and I trust them with all of them. More

First time using this dealer for service and entire process was very smooth. Made an appt online, received confirmation and reminders, had an assigned rep, Ginny, keep me informed through the service a process was very smooth. Made an appt online, received confirmation and reminders, had an assigned rep, Ginny, keep me informed through the service appt and then checked to make sure everything was good after. Ginny was very friendly and gave excellent service. I’ll definitely be back in the future. More

Great service and always communicate with me on all issues as well as video. It’s the only place I go with my Toyota for service. issues as well as video. It’s the only place I go with my Toyota for service. More

I waited for my service and was there less than an hour. Everyone was very professional. Everyone was very professional. More

Very professional. Provides reminders for service. Understood personal needs and responded to them. Tim Evan’s provided excellent service! Provides reminders for service. Understood personal needs and responded to them. Tim Evan’s provided excellent service! More

Kudos to the staff, service station delivers exceptional service. Very clean and professional. Highly recommend for car service. service. Very clean and professional. Highly recommend for car service. More

Employees were friendly. It’s a fairly efficient system. Like the text while they are working. It’s a fairly efficient system. Like the text while they are working. More