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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,350 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,350 reviews

May 02, 2024

Austin worked with me on a maintenance check. I was quickly called and informed about some major issues. I very much appreciate the honesty of Austin and the team. This prevented me or someone e More

by angietig58
Recommend Dealer
Yes
Employees Worked With
Bradley Austin Emmerling, hbode Admin
Report | Print
May 05, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience with Austin and our team! We're glad that Austin's honesty and professionalism helped prevent potential issues and ensure your safety on the road. Safe travels, Angie!

May 02, 2024

Typical dealership stuff , changing prices after agreement wildly changing interest rates depending on purchase of warranty after saying the high interest rate is the best they can do. Missing items More

by xps15zrusso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales dept as a whole
Report | Print
May 02, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 12, 2024 -

Toyota of Rock Hill responded

Thank you for bringing this to my attention. I apologize for this negative sales visit experience you had with us. I would like an opportunity to fix this and earn your business, please contact me at dhinic@toyotarockhill.com. I look forward to speaking with you. Dan Hinic, General Manager

May 01, 2024

Work was done timely and at the quoted price. The rep was helpful and explained the services needed. More

by tjscott1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
May 03, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 01, 2024

Been going here since 2016. Always great customer service. Highly recommend them and Tim Evans takes care of my issues well. More

by Riggera1337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans, hbode Admin
Report | Print
May 04, 2024 -

Toyota of Rock Hill responded

It's wonderful to hear that you've been a loyal customer since 2016 and that you always receive great customer service at our dealership! Thank you for your recommendation, and we're glad that Tim has been able to take care of your issues effectively. We appreciate your continued support and look forward to serving you for many more years to come!

April 27, 2024

I was provided with very good service at a very reasonable price. I will return. More

by Earle878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 30, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Great and fast service, Get good deal when you become a regular customer , and they will take care of you and ur care More

by lamontcrawford072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray , hbode Admin
Report | Print
Apr 30, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Great customer service. Always greater with a smile. They make sure everyone leaves with a smile and completely satisfied. More

by Palmettogirl73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Apr 25, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 24, 2024

Tim Fox is the best. He was so helpful. Will return because of him. Love More

by tmdomingue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIM FOX
Report | Print
Apr 25, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Tim provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Apr 25, 2024 -

tmdomingue responded

Tim has always been helpful. I appreciate his help always.

April 24, 2024

Professional, speedy and knowledgeable service. My service individual (Brandy) was excellent. I have already made plans to return back. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 27, 2024 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a professional and speedy experience and that Brandy provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

Service Advisor very attentive in quoted a price to or the repairs .He also was right on time with it being finished. More

by 3blacklabs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Apr 27, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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