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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,350 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,350 reviews

May 07, 2024

Greeted well, process explained well, nice waiting area, done in a reasonable time, maintenance cost was zero. Thanks for the good experience . More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Emmerson, hbode Admin
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May 09, 2024 -

Toyota of Rock Hill responded

We are delighted to know that your experience was good! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 06, 2024

Brandy was understand and amazing. Very easy to talk to in a difficult situation. Thank you. More

by abcofair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
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May 08, 2024 -

Toyota of Rock Hill responded

Brandy is a great person to have on your side during tough times. It's wonderful to hear that she made a difficult situation easier to handle and was easy to talk to. Thank you for choosing us!

May 06, 2024

Tim did a great job checking me in and out, Tim was friendly and the facility was very clean. More

by mickeyshrader65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
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May 08, 2024 -

Toyota of Rock Hill responded

We're delighted to learn about your positive experience and the great assistance provided by Tim! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 04, 2024

G o o d d e a l e r s h i p s More

by sheinrichs03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 08, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

contested when asking for oil to be changed at 5k instead of 10k. Very rude and condescending More

by windup-redials-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
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May 07, 2024 -

Toyota of Rock Hill responded

I apologize that you experienced this negative interaction during your service visit with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at m.reidy@toyotarockhill.com. Michael Reidy, Service Director

May 03, 2024

My experience at Rock Hill was exceptional. They were courteous and wonderful to work with. More

by RAG242003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginny
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May 03, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Accept my appointment time and service me quickly keeping me in contact on the job. More

by janicemeeks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
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May 07, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

They did very well at fixing my car and their service was fast and easy More

by Bendyniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams, hbode Admin
Report | Print
May 07, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

I got the pleasure of being helped by Virgina. She was very kind and helpful throughout the whole process. I have been coming to this Toyota for a few years and they’ve always been great! More

by rowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Virginia
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May 07, 2024 -

Toyota of Rock Hill responded

We're delighted to learn about your positive experience and the helpful assistance provided by Virgina! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 02, 2024

Fantastic service and knowledgeable team! I knew I was in good hands from the start. More

by patjones.hampton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Hawkins. 5 stars., Tim Abrams
Report | Print
May 03, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was fantastic! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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