Back

Toyota of Rock Hill

Rock Hill, SC

4.6
1,350 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 1,350 reviews

June 09, 2024

Attentive staff always keeping me informed about my cars condition and recommended services they also provide amenities for customers More

by spiceyfrogleggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 12, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

The service was great and done in a timely manner and the man that did my intake walked me through everything More

by nickdibenedetto64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht, hbode Admin, Matt Haley, Riggs Jones, Hiba Fayad, Quentin White
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Went the for the normal maintenance and they didn’t close the lid or refill the window wiper fluid. Three of the valve stem caps were loose. The fourth one was not loose because it was not even put back on. More

by sbuddha77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
Jun 15, 2024 -

Toyota of Rock Hill responded

Thank you for bringing this to our attention. I'm very sorry to hear about your recent experience with our maintenance service. This is certainly not the level of care and attention we strive to provide our customers. I apologize for the oversight in closing the lid, refilling the window wiper fluid, and securing the valve stem caps. Your feedback is invaluable, and we will address these issues with our team to ensure they do not happen again. Regarding the recall check, I apologize for the lack of communication. We should have provided you with a comprehensive update, and I understand your frustration. Please reach out to me directly so we can make this right. We appreciate your business and want to ensure your next visit reflects the high standards you expect and deserve. Thank you for your patience and understanding. Dan Hinic General Manager dhinic@toyotarockhill.com

June 08, 2024

I have sold and purchased several vehicles from Toyota of Rock Hill they are always easy to work with. I would recommend them for anyone looking to purchase a vehicle. More

by Arpsc123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis Goodwine
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Fox in the service center does an excellent job reviewing the plan and follow up during the visit. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi Ken, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Brandy was absolutely amazing handling all my service issues. She stayed in touch with me every step. More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy in service
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi Deanna, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Great experience and excellent communication throughout the process. All details were explained and pricing was upfront More

by Duckassasin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jun 09, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Great experience today. Had an oil change. Ray got me checked in quickly and my car was ready in about an hour maybe few minutes past an hour. No pressure to purchase any o More

by Robertsdorisb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray - Service
Jun 09, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found Ray to be so supportive during your experience here at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

I have enjoyed using Toyota Of Rock Hill for the past few years. Their service is very professional. The waiting area is very comfortable working with their staff is easy. They are very Knowledgeable. More

by danthe501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll
Jun 09, 2024 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2024

They were transparent about what my car needed, going so far as to take me back to the garage and measure my tire tread in front of me. Tim kept me updated throughout the process- and they finished in time More

by memc83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Jun 09, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found Tim to be so supportive during your experience here at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
56
...