
Toyota of Rock Hill
Rock Hill, SC
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Shady service dept, They tried to convince me to update my firmware for $200 to correct a problem that’s existed since 2019 in Rav4s and Camrys. They’ve known the problem has existed for years, but waited my firmware for $200 to correct a problem that’s existed since 2019 in Rav4s and Camrys. They’ve known the problem has existed for years, but waited until my car’s warranty has expired to mention the firmware problem. When I questioned why they waited, the service dept. said it was tough luck since my warranty had expired, and referred me to Toyota Corporate in Texas. I detest taking my car in for service because of sleazy sh!+ like this. More
Toyota has always been prompt with appointment times. I have always had great service and they show you your options. David did a great job explaining and making sure I had my inspection sheet’s and be I have always had great service and they show you your options. David did a great job explaining and making sure I had my inspection sheet’s and being available if I had questions. More
Its the peiple you employ! As since Toyota of Rock Hill opened, you have made me feel appreciated. Thank you for all these years of friendship and professional care. Dr Michae As since Toyota of Rock Hill opened, you have made me feel appreciated. Thank you for all these years of friendship and professional care. Dr Michael Bolus More
Had service on my Tundra completed today at Toyota of Rock Hill. A delight. When I set the appointment with Fox, it was right on time. It was done right. Then Fox came to tell me the service was compl Rock Hill. A delight. When I set the appointment with Fox, it was right on time. It was done right. Then Fox came to tell me the service was completed, it was sooner than I expected. Always a pleasure never a hassle when Fox is involved. More
I've has our Toyota, camry and Avalons service at this location for 19 yrs. And David in service has been there for most of those years. Excellent service advisor. location for 19 yrs. And David in service has been there for most of those years. Excellent service advisor. More
I always have a very positive experience. All the staff are very kind and helpful. Great customer service. I also want to thank Kaleb, the mechanic who worked on my car, for doing a fanta All the staff are very kind and helpful. Great customer service. I also want to thank Kaleb, the mechanic who worked on my car, for doing a fantastic job. I very much appreciate his work. Many thanks More