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Toyota of Rock Hill

Rock Hill, SC

4.6
1,380 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,380 reviews

September 25, 2024

Fantastic service. Great prices wonderful people! They took great care of my car and the service was very fast. More

by lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox and Emmanuel
Sep 28, 2024 -

Toyota of Rock Hill responded

Hi Lyn, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Austin was extremely helpful and friendly. Great experience getting my daughter’s car checked out. More

by Amandalando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 28, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be supportive during your experience here at Toyota of Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

I had a wonderful experience at the Toyota of Rock Hill. Hajera was very knowledgeable, patient and was not pushy at all, which I greatly appreciated. I would definitely recommend this dealer. Ask for More

by dianne.heffner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hajera
Sep 28, 2024 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

September 22, 2024

Very professional. Service department is very organized and did not try and up sale. Second time my service rep was Fox who is ver personable. Highly recommend! More

by stevereventures
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox - Service department. Excellent
Sep 28, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

September 21, 2024

Always have great service from the service department each and every time I go there More

by ghawks00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Sep 28, 2024 -

Toyota of Rock Hill responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!

September 21, 2024

I believe her name was Brenda but she offered excellent customer service and I want to ensure she gets the acknowledgment! More

by Ericahelms51411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy in Customer Servicw
Sep 28, 2024 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about Brenda. Please don't hesitate to reach out if there's anything additional we can do for you.

September 21, 2024

This service experience was very poor. I was at my appointment early and waited by my car and no one came so I went inside and a guy told me to go back out to my car. No greeting no kindne More

by brookepouliot
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service department
Sep 28, 2024 -

Toyota of Rock Hill responded

brookepouliot, We are very sorry about your experience and would like to make it up to you. Please feel free to give me a call at 803-328-2886 ext 2208 Thank you, Dan Hinic General Manager dhinic@toyotarockhill.com

September 20, 2024

The advisor are scammers. They do not look after interest of customer but rather how to bill them to max. Stephen All inspected my car tire and told me that they are in yellow More

by Audifromgoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen All
Sep 21, 2024 -

Toyota of Rock Hill responded

Audifromgoa, I apologize that you experienced a problem with one of our advisors. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Mike Reidy Aftersales Director m.reidy@toyotarockhill.com

More
September 18, 2024

Went to the parts department to get a battery replaced on my car key, it didn’t work. Tried to sell me a new key for $541 with programming. I declined and went to Auto Zone which send me to a place that repa More

by renez24
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts and service department
Sep 21, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2024

Excellent service, friendly staff, and smooth buying experience. Highly recommend for a hassle-free car purchase! More

by w
Recommend Dealer
Yes
Employees Worked With
AC
Sep 20, 2024 -

Toyota of Rock Hill responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

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