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Toyota of Rock Hill

Rock Hill, SC

4.6
1,381 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,381 reviews

October 27, 2024

The gentleman who serviced my car was friendly, knowledgeable and eager to help. He explained the recommended services in great detail. More

by Diane Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 01, 2024 -

Toyota of Rock Hill responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2024

Fox was a great service manager who took the time to show me how they work there since it was my first time there after moving. More

by Wernerj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Oct 28, 2024 -

Toyota of Rock Hill responded

Hello, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. Feel free to reach out to us if you need anything. Have a wonderful day.

October 25, 2024

Jaron was great! ! Made the process quick and easy! Definitely recommend seeing him! Have to go back in soon and look forward to working with their great team again! More

by Siera M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Didn’t work with anyone but Jaron today
Oct 26, 2024 -

Toyota of Rock Hill responded

Hi Siera, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Thanks again for the recommendation, and have an amazing day!

October 23, 2024

Very prompt and caring. Nice visit. Work completed in a timely manner. Would recommend others. More

by phyllisrandall50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roan Royal
Oct 25, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

October 23, 2024

I was very very unhappy today. First I get there in my car and nobody came out with paper work and I sat there for 20 minutes and somebody finally came out and went to a customer t More

by energy824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who my advisor was
Oct 25, 2024 -

Toyota of Rock Hill responded

energy824, I’m sorry to hear about the trouble you're having with your vehicle service. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Michael Reidy Parts & Service Director m.reidy@toyotarockhill.com

October 22, 2024

Smooth and seamless. Tim Fox is a pro. Price was more than competitive. Thank you More

by Lwinsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim fox
Oct 25, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. We hope you have a great day!

October 22, 2024

Fox is amazing! He takes care of my entire family’s cars. He is professional, courteous, and takes time to explain what we need for our automobiles. More

by jodycoln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Oct 25, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 22, 2024

Service by Front Desk is Good! Ray was very helpful however, They made a mistake when doing my Brake. And i had been driving with a rough noise every time i push on the brakes. Bro More

by RudDag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 25, 2024 -

Toyota of Rock Hill responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (803) 328-2886.

October 22, 2024

As always-excellent customer service from drop off to pickup. Unlike other dealerships that try to make a home run, Toyota of Rockhill only repairs or replaces what needs to be repaired or replaced!! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Oct 25, 2024 -

Toyota of Rock Hill responded

Hi Dave, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2024

The service experience was what I had expected. My technician was knowledgeable and my wait time was good More

by 5056jweis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 25, 2024 -

Toyota of Rock Hill responded

Hi, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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