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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
2,158 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,158 reviews

September 18, 2026

This is a great team, sales and service are top notch! Would recommend a visit More

by Matt.barhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Sep 22, 2026 -

Toyota of Rock Hill responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 16, 2026

great service experience. In and out in less than an hour. greeted upon arrival, explained the service fully, charges as discussed. More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't catch his name
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Sep 18, 2026 -

Toyota of Rock Hill responded

Phil, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

September 15, 2026

Always fast and efficient. Service writers are knowledge and polite. Easy access location right off the interstate. More

by stevebjones611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
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Sep 18, 2026 -

Toyota of Rock Hill responded

Hi, we are so happy to read such a great review about Group 1 Toyota Rock Hill! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2026

Cole, my advisor, was very kind, and patiently answered all my questions. Appreciated the text communication from the mechanic/technician while I waited. More

by jysutherlandsc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole, Corbin
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Sep 18, 2026 -

Toyota of Rock Hill responded

Hi, thanks for your praise and kind comments about Cole. Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2026

Showed and went over with everything going on with my car..I could also pay my bill l got to the dealership More

by doris_griffin
Workmanship
Recommend Dealer
Yes
Employees Worked With
David
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Sep 18, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2026

Very polite service coordinators. Explaining what will be the process and the results. Nice waiting area with snacks and drinks to purchase. More

by soccrnancy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samatha Stevens
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Sep 18, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2026

It has been a pleasure each and every time I visited Toyota in Rock Hill. Especially when Ryan is my Service manager, he truly deserves a bonus!! More

by Happy Customer 😊
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
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Sep 18, 2026 -

Toyota of Rock Hill responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Rock Hill. We are always more than happy to assist you if anything else comes up. Take care!

September 14, 2026

Good communication and good people working inside, the attention is perfect, Erick is so professional in this business. More

by Anderson Matos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Guzman
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Sep 15, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2026

Service rep was friendly and kept me updated through out completion of service. Would recommend. More

by Rstudebaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
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Sep 15, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2026

Spent two hours waiting for a recall to be repaired only to be informed they did not have the required part after they reached out to me to schedule the repair. The manager couldn’t even be bothered to apol More

by Lack of service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They know
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Sep 18, 2026 -

Toyota of Rock Hill responded

Mr. Hogue, thank you for taking the time to speak with Austin yesterday. As he states, once the ordered recall parts come in, he will be the one to give you a call. Please let us know if you have any other needs or concerns. Thank you, Mark Pellett Service Manager - Group 1 Toyota Rock Hill mpellett@group1auto.com

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