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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
2,056 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,057 reviews

June 27, 2026

Very efficient and welcoming. I was in and out in record time for the services I had. More

by Will Hodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
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Jun 30, 2026 -

Toyota of Rock Hill responded

Hi Will, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Would not recommend this dealership to anyone that needs service. Over charged for service and will hold you hostage for you vehicle if you don't pay. Manager didn't seem to give two cents as he never app More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Evans
Report | Print
Jun 29, 2026 -

Toyota of Rock Hill responded

Mr. Thames,   First and foremost, we would like to apologize for any perception that we intentionally overcharged you. We strive to provide fair pricing and to be transparent about both our charges and the services we perform. If there are ever any questions or concerns regarding our pricing or recommendations, we are always happy to explain and assist in any way we can. We are glad we were able to adjust the price to match the original quote and appreciate the opportunity to resolve the matter. Thank you for bringing your concerns to our attention, and we appreciate your business. Please contact me directly for any future questions or concerns   Mark Pellett | Service Manager Group 1 Toyota Rock Hill mpellett@group1auto.com

June 26, 2026

Jason in service was top notch. He listened to my needs and reassured me of my questions More

by Scott.turriff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jun 26, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2026

The service is great. They keep you informed on everything and you can depend on good service. More

by fonda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Report | Print
Jun 26, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 23, 2026

Ray is always wonderful to work with! He is very knowledgeable, professional, honest and helped answer all of my questions! I always have a great experience working with Ray and with Toyo More

by zcornacchia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
Report | Print
Jun 24, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Jun 24, 2026 -

zcornacchia responded

Thank you so much! I really appreciate it! That sounds good! Have a great rest of the day!

June 21, 2026

This is a great place to have your car serviced. Tim Fox is a great service advisor. I recommend this dealership to everyone. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Jun 22, 2026 -

Toyota of Rock Hill responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2026

I made the mistake to by a car at the end of the year. It was obvious to me that all the sales force was interested in selling the cars. Out of the 2 hours I spend at the dealer I saw the salesman maybe 1 More

by Bln41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bowles
Report | Print
Jun 22, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 20, 2026

Excellent customer service! !! Very professional on keeping me updated on my services from start to smooth finish.. More

by msirmaharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 22, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

June 20, 2026

Terrific experience and great service! Service was very informative and helpful! I recommend to everyone! More

by Ksims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Report | Print
Jun 22, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

June 20, 2026

I’m bring my car coming for the oils change,Ray is outstanding service,he start my service right away,take only 15 min. Thank you for everything More

by Anhngo.lmc28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
Jun 22, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with Ray! Please don't hesitate to reach out if there's anything additional we can do for you.

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