Back

Toyota of Rock Hill

Rock Hill, SC

4.6
1,330 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 1,330 reviews

March 31, 2025

They honored the estimate even though they tried to charge more at first. Forgivable. Mr. Evans made it good. He was great! More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans
Apr 02, 2025 -

Toyota of Rock Hill responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the information provided below so we can work toward a resolution. Michael Reidy Service & Parts Director Toyota of Rock Hill (803) 325-9254 m.reidy@toyotarockhill.com

March 31, 2025

While their estimate was wrong, my guy, Evans, made them stick to it. He was great! Service was expensive and not particularly fast. Waiting area was good. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evans
Apr 02, 2025 -

Toyota of Rock Hill responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the information provided below so we can work toward a resolution. Michael Reidy Service & Parts Director Toyota of Rock Hill (803) 325-9254 m.reidy@toyotarockhill.com

March 31, 2025

The dealership is nothing without a great service department from the service rep to the service techs. Tim Fox, my service rep, maintains my loyalty to Toyota of Rock Hil by providing excellent cust More

by robinmci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Apr 02, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. We hope you have a great day!

March 29, 2025

It was an awesome experience, quick service! Happy customer! Service center is amazing and customer friendly More

by Gautam Jain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Mar 30, 2025 -

Toyota of Rock Hill responded

Hi Gautam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2025

I am completely satisfied with the service. Team members are nice, helpful and very professional. More

by Igaines1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 01, 2025 -

Toyota of Rock Hill responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2025

Truck was there that I called about and better than was described. No high pressure selling great prices. More

by MikeP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 30, 2025 -

Toyota of Rock Hill responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

Great service department great sales teams awesome dealership they work well as a team thank you More

by Joetherea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Laws
Mar 30, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

March 28, 2025

I purchased my vehicle thru this dealer brand new, and when the vehicle had alert errors pop up, I brought it to the dealer for service. everything was covered under warranty, communication was top tier, More

by rcovington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamran
Mar 29, 2025 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2025

Service is friendly and reasonably fast. My only complaint is that they consistently tell me that I need an oil pan gasket replaced for $640.. I have not personally observed any oil leakag More

by Jim L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamran
Mar 30, 2025 -

Toyota of Rock Hill responded

Hello Jim, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Very friendly and fast service. Ryan was great to work with and I'll be back! More

by maryg610.mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 29, 2025 -

Toyota of Rock Hill responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!