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Toyota of Rock Hill
Rock Hill, SC
1,350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,350 reviews
August 12, 2014
My first Toyota I have purchased new vehicles in the past but this last experience was just awesome! Their was no sales pressure at all, my questions was answered and I have purchased new vehicles in the past but this last experience was just awesome! Their was no sales pressure at all, my questions was answered and my salesman Bill Patterson took time to help me. I received excellent service along with a great price for my new Toyota Corolla at Rock Hill Toyota!!!!! More
by Rhondalynnb
Employees Worked With
Bill Patterson
August 05, 2014
Used Car Purchase This was the worst experience that I have ever entailed when buying a car. After a late night purchase, I ended up paying the asking price, even thou This was the worst experience that I have ever entailed when buying a car. After a late night purchase, I ended up paying the asking price, even though I was quoted $1000 lower on the lot. On top of that, I was sold close to $4200 of extras. After talking to my finance company, I was informed that I could go to the dealership and have the extras removed. At the dealership they told me that it would take over 30 days for the money to be credited to my account. They only credited $3500. I guess they found a person that they could really take advantage of. More
by cheetad84
Employees Worked With
Willie Brooks
July 29, 2014
Two Divas with great new wheels We had been shopping for a car for several weeks. After seeing the Rock Hill Toyota TV ad, we decided to take the trip (from Matthews, NC}to see if de We had been shopping for a car for several weeks. After seeing the Rock Hill Toyota TV ad, we decided to take the trip (from Matthews, NC}to see if deals were true. The offer of 0 % financing or 6k off was the best deal we had seen thus far. Some other dealer told us it was just a teaser . We called first and spoke with Bill Patterson. He assured us that the deals were true! Bill was patient, professional, and informative. He was great to work with and not pushy. We left with 2 new car with awesome financing, Thanks Bill More
by gogirls2
Employees Worked With
bill patterson
July 28, 2014
New Camry Purchase I recently told a friend that I was thinking about buying a new car. She told me that I should go to Toyota of Rock Hill and see Bill Patterson. I cal I recently told a friend that I was thinking about buying a new car. She told me that I should go to Toyota of Rock Hill and see Bill Patterson. I called Bill and scheduled an appointment to come in and meet with him. He was very professional and took as much time as I needed to be sure I was picking the right car for my needs. I purchased a new Camry and absolutely love my car. I would highly recommend Toyota of Rock Hill and Bill Patterson. More
by jgran1031
Employees Worked With
Bill Patterson
July 21, 2014
Very poor customer service. Avoid at all cost. My family and I were driving our 2006 Highlander Hybrid from Orlando, FL to Columbus, OH on July 18th 2014. This was the end of our vacation and we we My family and I were driving our 2006 Highlander Hybrid from Orlando, FL to Columbus, OH on July 18th 2014. This was the end of our vacation and we were traveling home. Our highlander gave us the ole "Check VSC System" and "Check Hybrid System" messages on our dashboard. We researched the closest dealer which turned out to be Toyota of Rock Hill. We pulled into the service entrance at 16:30 (sign on the door said they closed at 17:00), and asked if they could simply read the codes from the computer to give us an idea if we should continue on home or find a room and get it serviced. One gentleman in the service office said he would ask the Service manager if they could do that. The answer was no. Talk about crappy service. I would certainly NOT recommend this dealer and I can assure you I will do all within my power to steer as many people away from that dealership as I can. More
by 2014VacationRuined
Employees Worked With
No names provided.
July 03, 2014
Great Experience at Toyota of Rock Hill This dealer is very competative. I shopped a 200 mile radius and could not match the quality and price. I found many nice vehicles that were top quali This dealer is very competative. I shopped a 200 mile radius and could not match the quality and price. I found many nice vehicles that were top quality but were overpriced. If the prices were good then the quality was not there(too many owners, body damage, etc.) Working with Felix Collins was fabulous! He did not play any games, was very honest and knowledgable. He gave me equal respect as my husband and we never felt pressured. There have been too many times I have been talked down to for being a woman, as if I didn't understand automobiles or negotiating. Felix and Tim Abram stayed late to accomodate our schedules. Overall they did a great job and I have found a dealership that I can trust. Thank you! More
by cmcneely
Employees Worked With
Felix Collins, Tim Abrams
June 24, 2014
New Toyota RAV4 Purchase We recently purchased a Toyota RAV4 from Bill Patterson at Toyota of Rock Hill. Bill was very easy to work with and helped with all parts of the purc We recently purchased a Toyota RAV4 from Bill Patterson at Toyota of Rock Hill. Bill was very easy to work with and helped with all parts of the purchase-- selection, pricing, and delivery. This was our second purchase from this dealer. I would highly recommend Toyota of Rock Hill and Bill Patterson and will use them again myself in the future. More
by rwosment
Employees Worked With
Bill Patterson
June 21, 2014
Car buying Experience I went online to look for a Rav-4 2011-2012 with low mileage. After a live chat with the dealership we were contacted by Bill Patterson. I explained I went online to look for a Rav-4 2011-2012 with low mileage. After a live chat with the dealership we were contacted by Bill Patterson. I explained our financial needs and circumstances and he was able to insure that Toyota of Rock Hill could help us get into the car that we needed and could afford. Bill was very professional, there was no pressure and we were able to drive home in a 2011 Rav-4 that we are very happy with. We certainly would buy again from Toyota of Rock Hill in the future More
by katgilmer
Employees Worked With
Bill Patterson
June 20, 2014
Best Car Purchase Ever Everyone at the dealership was great. Bill Patterson was the best salesman I've ever worked with. I highly recommend buying a car from Toyota of Rock Everyone at the dealership was great. Bill Patterson was the best salesman I've ever worked with. I highly recommend buying a car from Toyota of Rock Hill. More
by Common_Dissent
Employees Worked With
Bill Patterson
June 09, 2014
Awesome Experience I had a pleasant experience with Toyota of Rock Hill. The staff and sales representative Felix was wonderful to work with. They made sure we were pl I had a pleasant experience with Toyota of Rock Hill. The staff and sales representative Felix was wonderful to work with. They made sure we were pleased and satisfied, and treated us as if they had known us forever. Car buying should always be easy and pleasant and they made us and our kids very comfortable and they were very knowledgable about the cars. We would recommend to everyone to go there and ask for Felix. He is a very good salesman, and I now consider him a friend. He was wonderful and the rest of the staff was very friendly. Needless to say I am pleased with my experience and my vehicle. Thanks so much Toyota of Rock Hill and Felix Colins....wonderful. More
by dawnhicks2001
Employees Worked With
Felix Collins
