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Toyota of Rock Hill

Rock Hill, SC

4.7
1,825 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,825 reviews

March 24, 2024

Always very helpful and courteous. I didn’t feel pressured by Brandy to take extra services. She was awesome. I was also happy to see video by Brandon of service and what underneath ca More

by sharonspears41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 30, 2024 -

Toyota of Rock Hill responded

Thank you for your kind words about our team at Toyota of Rock Hill! We take pride in providing helpful and courteous service without pressure. We're glad you had a positive experience with Brandy and appreciated the video by Brandon. We look forward to serving you again in the future!

March 24, 2024

This dealership has great customer service and we was able to buy a vehicle at a reasonable price 2019 Toyota Camry 21,500.00 More

by campbellcompany66
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 29, 2024 -

Toyota of Rock Hill responded

That's great to hear! If you need any further assistance or have more feedback to share, feel free to let us know. We're here to help!

March 23, 2024

Everyone was very helpful and courteous. Tim explained everything that they did, and kept us informed. More

by Tdworley55
Recommend Dealer
Yes
Employees Worked With
Tim Fox, hbode Admin
Mar 26, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a helpful and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 21, 2024

Service is good, but very expensive. Would not take me earlier without a appointment. Found that hard to believe, since l bought the car there and they have done all the service work sin More

by Smokie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 26, 2024 -

Toyota of Rock Hill responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Mike Reidy Aftersales Director Toyota of Rock Hill m.reidy@toyotarockhill.com

March 20, 2024

The service department representative was friendly and attentive and listened to what I needed done. They were timely and had the work done and on time. Great place to have your service work done at. More

by philhab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 22, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a friendly and attentive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Talked to Anthony Mckie. Told him what I was looking for and he took care of me. Very good guy. More

by scottmtneer66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mckie
Mar 22, 2024 -

Toyota of Rock Hill responded

That's great to hear! We're glad that Anthony took care of you and helped you find what you were looking for. Enjoy your new vehicle!

March 20, 2024

They always do a great job, in a timely manner. Did not have an appointment for an issue another tire shop caused with my tpms. They diagnosed, fixed it and got me out the door. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Mar 22, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 20, 2024

Excellent service managed by David Bowles. He has never let us down after many years of taking out 2007 Tacoma to him. More

by evlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Mar 22, 2024 -

Toyota of Rock Hill responded

That's fantastic to hear! We're thrilled that David has consistently provided you with excellent service for your 2007 Tacoma over the years. Customer satisfaction and trust are important to us, and we're glad that David has never let you down. We appreciate your loyalty and look forward to serving you again!

March 20, 2024

We have been relying on David Bowles advice for many years. As long as he is our Advisor we will never take our 2007 Tacoma anywhere else. He is the only one we trust at Rock Hill Toyota! More

by evlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Mar 23, 2024 -

Toyota of Rock Hill responded

We're glad to hear that David has been providing reliable advice for many years. Thank you for trusting us with your Tacoma at Toyota of Rock Hill!

March 19, 2024

Wait time as promised. Service well explained. The price was reasonable. Service writer was out within secons of my arrival. More

by alcjones2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Noelle
Mar 21, 2024 -

Toyota of Rock Hill responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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