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Toyota of Rock Hill
Rock Hill, SC
1,364 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,364 reviews
May 17, 2020
Moved here from Florida 2 months ago and got a screw in my tire this week causing an unrepairable flat tire. Put the spare on and took my car to get serviced at Toyota of Rock Hill with Service Associate, my tire this week causing an unrepairable flat tire. Put the spare on and took my car to get serviced at Toyota of Rock Hill with Service Associate, Tim Evans. Although they didn’t a matching tire in stock, Tim did a phenomenal job getting a matching tire OVERNIGHTED and may car was ready that next day! Thanks a lot for a great experience Tim! More
by Grant
Employees Worked With
Tim Evans
May 16, 2020
Great service. Explained what will be done and recommendations given on maintenance. Washed the car after maintenance work was completed. Happy with service. Great employees to work with! recommendations given on maintenance. Washed the car after maintenance work was completed. Happy with service. Great employees to work with! More
by drathodace
Employees Worked With
hbode Admin
May 15, 2020
I have the best Service Rep. As a women I completely place my trust in him. I have used him when I purchased my Toyota Prius in 2005. If he is not there I wait til he is. My husband is very very handy place my trust in him. I have used him when I purchased my Toyota Prius in 2005. If he is not there I wait til he is. My husband is very very handy repairing autos but we both agree Toyota Parts and Service is what keeps my 2013 Prius going. Thank you David and Toyota of Rock Hill. Jo-Ann More
by Jo-Ann
Employees Worked With
David Bowles My Service Rep.
May 12, 2020
I love the service department. I felt much better when I showed up for my maintenance appointment and my rep was wearing a mask. There was plenty of outdoor seating. I was advised the car would be ready in showed up for my maintenance appointment and my rep was wearing a mask. There was plenty of outdoor seating. I was advised the car would be ready in an hour and it was. Another excellent experience at Toyota of Rock Hill service department. Thanks. More
by andione
Employees Worked With
David Bowles
May 09, 2020
Lauren Sistare was great! She was pleasant, Lauren Sistare was great! She was pleasant, knowledgeable, caring and gave me the best deal possible for the services I needed. She also practiced sa Lauren Sistare was great! She was pleasant, knowledgeable, caring and gave me the best deal possible for the services I needed. She also practiced safety during this COVID-19 epidemic. I recommend Toyota of Rock Hill to anyone looking for service from a dealership. More
by onpoint1970
Employees Worked With
Lauren Sistare
May 05, 2020
Tim Evans was great! He was pleasant, knowledgeable, caring and gave me the best deal possible for the services I needed. I recommend Toyota of Rock Hill to anyone looking for service from a dealership, caring and gave me the best deal possible for the services I needed. I recommend Toyota of Rock Hill to anyone looking for service from a dealership, and I would ask for Tim Evans if he is there. More
by mw.workinmom
Employees Worked With
hbode Admin
May 01, 2020
Business practices Good work, high shop rate, sometimes try to sell work only marginally needed. Buyer beware of suggested repairs. Long time customer. Good to excellen Good work, high shop rate, sometimes try to sell work only marginally needed. Buyer beware of suggested repairs. Long time customer. Good to excellent Service manager More
by tvinson888
Employees Worked With
I don't remember his name.
May 01, 2020
Tim Fox understands service. He has always gone above and beyond expectations. Under promises and over delivers. That’s the way it’s done. Sometimes people want to over promise and under deliver but not Tim. beyond expectations. Under promises and over delivers. That’s the way it’s done. Sometimes people want to over promise and under deliver but not Tim. A man of character. Thanks Tim. More
by Marty
Employees Worked With
Tim Fox
April 28, 2020
Scheduled an oil change appt over the phone and let them know I had the $29.95 coupon for my 2015 Highlander Limited. When I dropped off my vehicle, I mentioned the coupon again and that I only needed an oi know I had the $29.95 coupon for my 2015 Highlander Limited. When I dropped off my vehicle, I mentioned the coupon again and that I only needed an oil change. After waiting 2 hrs for just an oil change, at checkout my bill was $60. I reminded her that I had the coupon, well actually 2 coupons that both stated $29.95 for an oil change. She said that is for 5 quarts and my car needed a little more than 6 quarts (6.4 to be exact). She redid the "math" and gave me an extra $6 bucks off. My total was now $56. I am totally fine with paying for what I receive, but don't send out coupons if you don't honor them. No where on my coupons did it state 5 quarts max. It seems to me that for the additional 1.4 quarts of oil costing an additional $26 bucks is a little steep! More
by cwinters0613
Employees Worked With
Don't want to list her name as it is more of a dealership issue.
April 27, 2020
We were BLESSED with a free oil and filter change.They We were BLESSED with a free oil and filter change. They did the seat belt recall at the same time Friendly people They still served coffee and tea We were BLESSED with a free oil and filter change. They did the seat belt recall at the same time Friendly people They still served coffee and tea. Thank you for the BLESSED BLESSINGS . More
by Purple CD
Employees Worked With
Tim Abrams
