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Toyota of Rock Hill
Rock Hill, SC
1,106 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,106 reviews
July 17, 2010
The guys here were very helpful and friendly. I did not feel pressured to buy a car. They were happy to answer all of my questions. I would definitely recommend them to anyone- even if you have to drive feel pressured to buy a car. They were happy to answer all of my questions. I would definitely recommend them to anyone- even if you have to drive to get to them. (I had to drive 1.5 hours and I would do it again.) They were very honest and upfront- which I have not found at any other car dealership that I have shopped at. It will be our first stop the next time someone in my family needs to buy a vehicle. More
by Sunny253
Employees Worked With
Wyman, Jack, Jose, Wyman Henderson
May 13, 2010
This is the worst dealership I have ever dealt with. I This is the worst dealership I have ever dealt with. I received a mailing from them stating how valuable used Toyota's were to them. They stated they This is the worst dealership I have ever dealt with. I received a mailing from them stating how valuable used Toyota's were to them. They stated they would pay top dollar even if you didn't buy a car from them. I drove down there and spoke to a salesman who was very unpleasant when he learned that I did not want to buy a car from him. I was only interested in their buy-back program. He took my information, my key and walked away. After 5 minutes he gave me the insulting price of $3000.00. They did not drive the vehicle and I don't think they even walked outside to look at it. I have received an offer of $6400.00 from another dealer that I wasn't going to purchase a vehicle from either. I have never been so insulted in my life and I will certainly never buy a car from this dealership. They had a big banner stating new ownership. Everyone be warned. You do not want to do business with Toyota of Rock Hill.. More
by lmd418
Employees Worked With
big tall guy
February 28, 2010
I was having a very hard time with finding a quality car at a good price with my line of credit...To say the least I was very skeptical about going to another major car dealership versus a buy here pay here at a good price with my line of credit...To say the least I was very skeptical about going to another major car dealership versus a buy here pay here place..But Shane called me after receiving my application the next day I submitted it and he told me to come see him..He was firm professional and straight forward it made me feel confident about working with him and putting my past experiences with the other dealerships behind me... When I got there with my son everyone was extremely friendly. Shane did not waste anytime we got straight to the point which I loved I mean who wants to sit around at a dealership all day long and after wasting all that time they couldnt help you...But not Harrelson. I told Shane my price range once what I am looking for once and thats all it took he DELIVERED.. There wasnt alot of repetitious questions nor over loaded paperwork! Trust me if your looking for a vehicle GO SEE SHANE!!!!!! More
by tw76661
Employees Worked With
Shane Slaughter
November 17, 2009
Debra Peckinpaue was very nice and helpful. She came in on her day off to help us out. She was prompt on returning phone calls. Richard Page was not very friendly. The very first day I called to ask abo on her day off to help us out. She was prompt on returning phone calls. Richard Page was not very friendly. The very first day I called to ask about the vehicle, he was the sales person I spoke to. I asked if it had a dvd player and he said "I thik so." He never looked to make sure but it was also my fault for not asking for someone to go and look. My husband and I purchased the vehicle; on the way home we noticed a small problem with the car. I called to report this problem about the vehicle 2 days later and to ask a few questions. I felt that he could care less what I had to say. He told me to get back with him in 24 hours if the problem persits. I also asked about the lien holder on the account because my issuranc company wanted to know. He couldn't give me that information because the paper work was locked up in someones office. But now when we were buying the vehicle he was attentive and wanted to hear what we had to say but at the same time was very pushy with the sale. I don't like to be pressured. PS My husband and I drove an hour and a half to get there and the least that could be done was to feel respected as a buyer. This is how I felt on the sale; I don't know how my husband feels. More
by sbduke97
Employees Worked With
Richard Page and Debra Peckinpaue
October 20, 2009
I had a good experience with this dealer. The staff was friendly and knowledgable. the financing was quick and simple. I will purchase a vehicle in the future from this dealer. I do however feel that this friendly and knowledgable. the financing was quick and simple. I will purchase a vehicle in the future from this dealer. I do however feel that this survey needing to be 250 character or more in order to register is ridiculous. More
by tpetersen15
Employees Worked With
Georgia, Debbie, E
October 20, 2009
Perfect experience great customer service in both Service/Sales Departments. I have purchased both new/used Toyotas from this dealership it was a very smooth process from start to finish. Excellent Service/Sales Departments. I have purchased both new/used Toyotas from this dealership it was a very smooth process from start to finish. Excellent prices both Sales/Service with Knowledgable staff! More
by ryan01
Employees Worked With
Mon Winn and Dana In the Service Dept
October 19, 2009
Mwife and I had been looking for a couple of weeks for a FJ cruiser, visited dealer in Lake Norman,NC. and were told no FJ avaiable and it appeared to us they did not need business, we were not impressed... FJ cruiser, visited dealer in Lake Norman,NC. and were told no FJ avaiable and it appeared to us they did not need business, we were not impressed.... Saw an ad in paper for Harrelson in SC.next weekend and headed that way. Met Clark Bush on lot and he immediately showed us a new FJ and although we learned from Richard Page it was sold they checked and found just what we were looking for at a dealer in Ga. arrangements were made and the following Friday we picked upour new vehichle.Awesome!!! We are loving the new FJ and Toyota, thanks to Harrelson. More
by V.antonetti
Employees Worked With
Clark Bush,Richard Page, Jami Malcolm
October 19, 2009
Husband bought me a Used BMW last week, I love it. It's in great shape and he bought me the extended Warrenty that E recomended. Everyone was professional and courtious. This is the second car I have bough in great shape and he bought me the extended Warrenty that E recomended. Everyone was professional and courtious. This is the second car I have bought from them. Holly in the Service Dept is wonderful to work with. I would recommend Harrelson Toyota to any one looking for a car, new or used. Happy Customer More
by carina
Employees Worked With
Ken,E,Phil, Al, Ken Kirchinger, Holley Hinson
October 19, 2009
I moved from California and needed someone to help out with translation and I came across a young gentlemen name Manh he speaks the same language and now everytime I need service done and needed help with with translation and I came across a young gentlemen name Manh he speaks the same language and now everytime I need service done and needed help with my English they would call for Manh. Great Job and Hopefully I will stay here long enough to buy a new car if I like SC More
by Pham007
Employees Worked With
Manh
October 17, 2009
My family has bought new and used cars from Harrelson My family has bought new and used cars from Harrelson Toyota for over 6 years now. We have been very happy with the cars, service, prices, and the w My family has bought new and used cars from Harrelson Toyota for over 6 years now. We have been very happy with the cars, service, prices, and the way we were treated before and after the sale of the vehicles we purchased from them. We visited alot of the other dealers in the Charlotte area and looked and priced cars one weekend. When we got down to Rockhill at Harrelson Toyota, we were very happy with the way we were treated and the quality of the dealership and personnel. All the people at Harrelson, Mon, George, Ty, and Dan, Richard and all the service people have treated us great. Mr. Harrelson has a very good business, that is why we drive from Marshville N.C. to buy cars from them. I think I have saved alot of money over the years driving and getting my cars serviced at Harrelson. I recommend this dealership to the working people who want to save money and get good service with a new or used car. Harold More
by jhlittle
Employees Worked With
Mon, Ty, George, and Dan.
