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Toyota of Rock Hill

Rock Hill, SC

4.6
1,783 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,783 reviews

May 08, 2024

They were very friendly and I got taken care of as soon as I drove up. More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Driscoll
May 09, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 07, 2024

David is the best in the business. He always makes me feel valued. He is your best asset. More

by david.eddings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowls
May 09, 2024 -

Toyota of Rock Hill responded

It's wonderful to hear about your positive experience with David! We're proud to have him on our team, and we greatly appreciate your kind words. Providing excellent service and making our customers feel valued is always our priority. Thank you for your feedback and for choosing us!

May 07, 2024

Greeted well, process explained well, nice waiting area, done in a reasonable time, maintenance cost was zero. Thanks for the good experience . More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Emmerson, hbode Admin
May 09, 2024 -

Toyota of Rock Hill responded

We are delighted to know that your experience was good! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 07, 2024

I was greeted with a smile when I first arrived. I was helped immediately for my appointment. The service dept had a great system and ran smoothly. More

by *
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox, hbode Admin
May 08, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 06, 2024

Tim did a great job checking me in and out, Tim was friendly and the facility was very clean. More

by mickeyshrader65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
May 08, 2024 -

Toyota of Rock Hill responded

We're delighted to learn about your positive experience and the great assistance provided by Tim! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

Brandy was understand and amazing. Very easy to talk to in a difficult situation. Thank you. More

by abcofair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
May 08, 2024 -

Toyota of Rock Hill responded

Brandy is a great person to have on your side during tough times. It's wonderful to hear that she made a difficult situation easier to handle and was easy to talk to. Thank you for choosing us!

May 04, 2024

G o o d d e a l e r s h i p s More

by sheinrichs03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 08, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

contested when asking for oil to be changed at 5k instead of 10k. Very rude and condescending More

by windup-redials-0c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
May 07, 2024 -

Toyota of Rock Hill responded

I apologize that you experienced this negative interaction during your service visit with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at m.reidy@toyotarockhill.com. Michael Reidy, Service Director

May 03, 2024

Accept my appointment time and service me quickly keeping me in contact on the job. More

by janicemeeks04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
May 07, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

They did very well at fixing my car and their service was fast and easy More

by Bendyniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams, hbode Admin
May 07, 2024 -

Toyota of Rock Hill responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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