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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,457 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,457 reviews

September 08, 2023

Great service with very friendly and knowledgeable customer service reps. Highly recommended this dealership for their professional workers. More

by bcbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Sep 19, 2023 -

Toyota of Rock Hill responded

Thank you for your glowing recommendation! We're delighted to hear that you received great service from our friendly and knowledgeable customer service representatives. Providing professional and top-notch service is a hallmark of our dealership, and it's wonderful to know that our team members met your expectations. Your satisfaction and trust are greatly appreciated. Thank you for choosing our dealership!

September 07, 2023

New service employee had problems checking in and the impression she didn’t know what she was doing. Had to find someone else to check me out when I noticed my car was ready and waiting. More

by Silercity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Emmerling
Report | Print
Sep 24, 2023 -

Toyota of Rock Hill responded

We apologize for the inconvenience you experienced during your recent visit due to the new service employee's difficulties with the check-in process. Your time and satisfaction are important to us, and we're sorry for any frustration this may have caused. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 06, 2023

two and half hour oil change and tire rotation not very good!!!!!! Will not be back and will not recomend!!!!!! More

by danielgainer12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
hbode Admin
Report | Print
Sep 07, 2023 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

September 04, 2023

I always work with Fox, and you really can’t do any better than him! He’s quick, honest, transparent - what more counted you ask for from an advisor? We love this place! More

by jlynnro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox, hbode Admin
Report | Print
Sep 10, 2023 -

Toyota of Rock Hill responded

We're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill.

September 03, 2023

Outstanding customer service from Boris Martinez found my need and smooth process during my adquisición of new car for my son. More

by Angela Reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Boris Martinez, hbode Admin
Report | Print
Sep 06, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 02, 2023

I was very please with the service provided. They were very detail oriented. I left a very satisfied customer. More

by Bmackenzie1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
Report | Print
Sep 06, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 01, 2023

I was kept up to date by texts and a video during my wait. I had a scuff mark on the driver side door handle that the service tech had removed. Thanks ! More

by jillmchugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams, hbode Admin
Report | Print
Sep 07, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that we were able to provide you with an excellent service experience. It is great to know that our service staff exceeded your expectations. We look forward to the opportunity to serve you again!

August 31, 2023

Efficient, friendly, welcoming, on time, caring, attentive, hard working, ready to do business, thoughtful, knowledgeable, More

by yek123sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Report | Print
Sep 05, 2023 -

Toyota of Rock Hill responded

Thank you for the Five-Star review and for choosing Toyota of Rock Hill. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 31, 2023

My car was serviced today at Toyota of Rock Hill. The Technician found a burned out tail light that I may never have noticed. Thank you. 😀 More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land, hbode Admin
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Sep 05, 2023 -

Toyota of Rock Hill responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 30, 2023

This is a nice location with great service and helpful staff. I will be back. More

by James
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley (Austin) Emmerling
Report | Print
Sep 03, 2023 -

Toyota of Rock Hill responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

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