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Toyota of Rock Hill

Rock Hill, SC

4.7
1,714 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,714 reviews

March 27, 2024

Rock hill Toyota is awesome , I drive an hour out of the way to avoid the other Toyota place near me. More

by Mjhuskie05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Apr 03, 2024 -

Toyota of Rock Hill responded

We're delighted to hear that you find Toyota of Rock Hill awesome! Your willingness to drive an hour out of your way to choose us over another Toyota dealership nearby is truly appreciated. Thank you for your support and loyalty!

March 27, 2024

I don't care for the salesman I had back in June-September 2023.6 month service was good but I booked my own service. This survey had last name wrong. It is Craig More

by deborahcraig91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hargett, Ginny
Apr 12, 2024 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Toyota of Rock Hill responded

Thank you for bringing this to my attention. I apologize that your experience with the salesman was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Dan Hinic General Manager dhinic@toyotarockhill.com

March 26, 2024

Took the time to explain what service was needed to fix the issue with my car More

by angelamccanless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fox
Mar 28, 2024 -

Toyota of Rock Hill responded

We're glad to hear that we took the time to explain what service was needed to fix the issue with your car. Safe travels!

March 26, 2024

Professional courteous service. Sales,payment,and service. Peyton and Hiba were exceptional. Car delivered very clean. More

by Rltrcat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mendy guerrier
Mar 28, 2024 -

Toyota of Rock Hill responded

Thank you for sharing your experience! We're pleased to hear that Peyton and Hiba provided exceptional sales, payment, and service experiences, along with professional and courteous service. It's great that your car was delivered very clean.

March 26, 2024

I have only been helped by Fox. As a single woman I have alway felt secure as he helps me walk through my automotive concerns. More

by jan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Apr 03, 2024 -

Toyota of Rock Hill responded

We're delighted to hear about your positive experience with Fox. Ensuring our customers feel secure and confident with their automotive concerns is a top priority for us.

March 26, 2024

Excellent service with good advice but let their customers decide what they want done. Provide an email inspection report that is very helpful for you to review and make choices. Thanks. More

by Jon G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy?
Apr 03, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

They were very helpful in finding a vehicle to meet our needs. They listened and we're not pushy but very friendly. We are thrilled with our purchase. More

by Carnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael English and Stephen DiDiato, hbode Admin
Apr 03, 2024 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We are thrilled to have provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Friendly & Helpful service writers - work is completed in a timely maner and they are happy to look for specials/coupons to help with the cost of keeping your Toyota in top shape. More

by MSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Apr 03, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Scheduling appointments online is very easy. Efficient and professional customer service. I like to have my vehicle maintenance done early Saturday mornings and they always have plenty of availa More

by Rachelcmsmith42497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Key
Mar 30, 2024 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 24, 2024

Always very helpful and courteous. I didn’t feel pressured by Brandy to take extra services. She was awesome. I was also happy to see video by Brandon of service and what underneath ca More

by sharonspears41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Mar 30, 2024 -

Toyota of Rock Hill responded

Thank you for your kind words about our team at Toyota of Rock Hill! We take pride in providing helpful and courteous service without pressure. We're glad you had a positive experience with Brandy and appreciated the video by Brandon. We look forward to serving you again in the future!

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