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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,102 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,102 reviews

December 27, 2024

Great customer service. Good communication and good price. Would recommend to others. They were able to service my vehicle the same day More

by jeannewsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
December 26, 2024

Very pleasant experience - as it is usually the case. Great communication, with an accurate estimate to complete the work. I greatly appreciate this since I prefer to wait for my car. More

by AR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht
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Dec 27, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2024

Very helpful and did it quickly and went out of his way to help us . More

by keeley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Dec 27, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 23, 2024

Professional and walked me through the steps make sure approved service was chosen correctly. And was very polite More

by msmarr42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Report | Print
Dec 24, 2024 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2024

Completed all. of my needs in one visit. Did not push when I did not have all of the suggested repairs done that day. More

by stephaniec40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Dec 25, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Dec 25, 2024 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2024

Fox was knowledgeable assistant, helped to fix issue with lurching transmission on my Toyota Rav4 More

by andrey.bakey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Report | Print
Dec 24, 2024 -

Toyota of Rock Hill responded

Hello Andrey, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 21, 2024

From the first time I visited the dealership to the present time, the staff at the dealership makes the customer special. More

by m.l.pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim / service dept
Report | Print
Dec 24, 2024 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Toyota of Rock Hill. We hope you have a great day!

December 21, 2024

Great service and excellent customer service and care. Service with a smile and serice team. More

by lwest2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T Redding, J Nacht, David Hart, Jerry McIntosh, Laura Driscoll, hbode Admin, Matt Haley, Riggs Jones, Hiba Fayad, Quentin White
Report | Print
Dec 24, 2024 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

December 21, 2024

Tim Fox is a great service writer. Always shoots it straight. Would refer to anyone. More

by Boatright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Report | Print
Dec 22, 2024 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 19, 2024

Second time visiting to dealership not please either time was there for a minor job hour and a half later number of people came in after me and left not happy with that More

by vinesettsjewelers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Dec 22, 2024 -

Toyota of Rock Hill responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Michael Reidy General Manager m.reidy@toyotarockhill.com

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