Toyota of Rock Hill

I have been treated with the upmost respect each time I have visited and that means alot have visited and that means alot More

Miles was very through and knowledgeable about my car. He made my service experience go with ease. He was very nice and the service department did a great job!! He made my service experience go with ease. He was very nice and the service department did a great job!! More

Great and speedy. Got car back within a timely manner and wasn’t disappointed. Thanks! Got car back within a timely manner and wasn’t disappointed. Thanks! More

I took my Tacoma to this dealer, Andy took care of my service, oil change and tire rotation, front desk Ray took care of everything very knowledgeable guy, I will be back in 6 months, thanks guys. service, oil change and tire rotation, front desk Ray took care of everything very knowledgeable guy, I will be back in 6 months, thanks guys. More

Shady shady shady! Bought a 4 Runner from them a couple of years ago and was looking to downsize so naturally I figured I would go back to Toyota of Rock Hill. I was lo Bought a 4 Runner from them a couple of years ago and was looking to downsize so naturally I figured I would go back to Toyota of Rock Hill. I was looking into buying a used Corolla and I saw one that was newly added to their website that didn’t even have pictures yet. I put in an inquiry to get information on the car and Josh called me the next morning (Thursday). I told them I would like to come in to test drive it and they told me it hadn’t been serviced yet and hopefully I would be able to take it for a test drive that coming Saturday. Decided to go look for the car in the lot the next day and found it off to the side with a “not for sale” sticker on it where they keep the cars that have yet to be serviced. Matched up the VIN to the website and took some pictures to show my husband. My husband and I had an errand to run on Saturday morning right by there, so we decided to run by Toyota so he could look at it in person. It was in the exact same spot and still had a “not for sale” sticker on it. I called Josh to see if the car was ready to be taken for a test drive since no one called me, and he told me that his manager said it was ready, however, it had some damage on the front of the car that they would fix before being sold. I said that was OK and we would be there within two hours as my husband was finishing up an outdoor project. He said no problem and he would pull it up front so that it was ready for us. We get there and when we walked in the door, they tell us that someone was signing the papers to buy the Corolla and asked us if we wanted to test drive something else like the used Camry they just got in. I just couldn’t believe it. The fact that I’m the one who had to put in three different inquiries on the car and track it down myself to test drive it and then have an appointment to come in and they sell it to someone else within two hours and then can’t even tell me before we make the trip out there?! So sketchy and so shady of them! They apologized insincerely because why would they care since they still got a sale. Then they told me they would help me find another car. This was almost a month ago, and I haven’t heard from any of them. I ended up going to Toyota of North Charlotte and bought a car from them instead. Would not recommend buying a car from Toyota of Rock Hill!! More