Toyota of Riverside

Smooth purchase of new camry I had an accident and needed a new car quickly on the labor day weekend. The sales person Eric Durati at Toyota of Riverside made the process very sim I had an accident and needed a new car quickly on the labor day weekend. The sales person Eric Durati at Toyota of Riverside made the process very simple and smooth by offering me a reasonable price without trying to sell me any extras. More

Impresions of the sales staff I encountered. Rachel and Edward Gonzales were very professional and tried hard to be helpful. Then the closer entered the picture and took over. What can I say? He Rachel and Edward Gonzales were very professional and tried hard to be helpful. Then the closer entered the picture and took over. What can I say? He was the closer and good at his job, but he did nothing to make our experience "pleasant". I particularly found it objectionable the way we were dumped in a room with a bean counter after we finally reached a purchase decision. Ours was a simple straight forward cash purchase, no financing. Yet he insisted on filling out and having me sign all sorts of documents appropriate to a financed purchase. When I asked why he said "just because" that was the way they did it. Most of the forms were irrelevant to our purchase and meaningless so why insist on wasting time going through the drill? And this guy had the personality of a robot. We left with the feeling that we were getting the bums rush after they had our money. Other than that everything was great. In retrospect, I guess they were as good and maybe a little better than all car dealers who are generally deceptive and pushy. I do think they have a good employee in Edward Gonzales. More

2019 C-HR Traded in 2018 C-HR for 2019 C-HR Really liked the White & Black Roof combo. Also the Katzkin leather interior had me hooked. Deal would not Traded in 2018 C-HR for 2019 C-HR Really liked the White & Black Roof combo. Also the Katzkin leather interior had me hooked. Deal would not have happened without Tony. I was headed back home to San Diego - Tony stayed till almost Midnight to get me out the door. Employees like Tony are hard to find. Thanks Tony, SMSgt. USAFR More

My Experience My overall experience wasn’t bad. Rachel did a good job at reference to Kenny. However dealer has an opportunity to be more transparent with customers My overall experience wasn’t bad. Rachel did a good job at reference to Kenny. However dealer has an opportunity to be more transparent with customers. Kenny was able to have a timely appointment for me at 11@ and the deal was done within 30 mins. However Kenny had to leave due to family emergency. And I was told my vehicle needed to be transferred from San Bernardino when it actually came from Orange County. I had spent 5 hrs at the dealership waiting for delivery of my car. If dealer was transparent I could have planned that 5 hour to better suite me as the customer than waste my entire day waiting on a vehicle that was supposed to come to me from San Bernardino. Because of Kenny and Rachel I would recommend the dealership. But due to long wait time I may not return. Also the sales manager did try to accommodate by giving me voucher to part store so that help. I forgot his name but he saved me from walking away from the deal. More

Fast and easy....thank you The purchase of my new truck was from , start to finish was just about three hours. No hassle or fuss about anything. We picked the truck from an ampl The purchase of my new truck was from , start to finish was just about three hours. No hassle or fuss about anything. We picked the truck from an ample supply of size and colors and said. "That one" and it was done. Thank you for the great service Kenny Hotchkiss ! More

Best car buying experience ever My rep, Godwin was awesome. He made it a very comfortable experience and I got just what I wanted and all the rest of the staff were awesome as well. My rep, Godwin was awesome. He made it a very comfortable experience and I got just what I wanted and all the rest of the staff were awesome as well. More

Good service excellent sales personal I recommend. Clear advice and responded all questions we need it. I give reference this dealer to close friends to visit. sales personal I recommend. Clear advice and responded all questions we need it. I give reference this dealer to close friends to visit. More

Great service David Avalos was extremely helpful the time I bought the hatchback no more than a month ago. Would definitely recommend David Avalos to anyone wanting David Avalos was extremely helpful the time I bought the hatchback no more than a month ago. Would definitely recommend David Avalos to anyone wanting to buy a Toyota. More

No pressure sales. Great follow up as the dealership works together as a team. Easy purchase experience. Laid back atmosphere. Detail department also did a nice job. Great follow up as the dealership works together as a team. Easy purchase experience. Laid back atmosphere. Detail department also did a nice job. Thanks for my new Camry! More

Great Dealer, awesome salesperson Michael Tirella! Michael Tirella was our salesperson, he was the best! Great dealer fast experience. Michael Tirella made everything possible to get the car I wanted T Michael Tirella was our salesperson, he was the best! Great dealer fast experience. Michael Tirella made everything possible to get the car I wanted Two-tone White XSE V6 Camry. I truly recommend Toyota of Riverside and ask for Michael Tirella! More