Toyota of Riverside

Our Appointment Meant Nothing — Dishonest, Disrespectful Experience at Toyota of Riverside We had a confirmed appointment with Branden Martinez at Toyota of Riverside to purchase a specific vehicle. We w Experience at Toyota of Riverside We had a confirmed appointment with Branden Martinez at Toyota of Riverside to purchase a specific vehicle. We were pre-approved, had our trade-in ready, and communicated clearly that we were coming to buy — not to browse. Julie told us the vehicle would be held. That was a lie. Cristian failed to communicate any changes. Then, just five minutes before our appointment, we received a call that the car had just been sold — while we were already en route. When we arrived, we were brushed off by Jacob, who showed zero concern or accountability for the situation. And despite the fact that the appointment was booked with Branden Martinez himself, he never even came out to speak to us. No explanation. No apology. No professionalism. Their “appointment” system clearly means nothing. It’s just a way to get buyers in the door, regardless of what you’ve been promised. We were ready to give them our business that day, and they handled it with complete disregard for our time and trust. This is not how a Toyota dealership — or any business — should treat people. We strongly urge others to avoid Toyota of Riverside. If you expect honesty, professionalism, or basic courtesy, look elsewhere. More

only place to buy the car , no headache everything smooth , have to find kenny sale man the best guy i trust will come back for another car cheers , have to find kenny sale man the best guy i trust will come back for another car cheers More

It was fast accurate friendly service I would recommend Toyota of Riverside to all my friends Toyota of Riverside to all my friends More

My experience was wonderful! Thank you so much to Aldo and for all his help Thank you so much to Aldo and for all his help More

I recently purchased a truck from Toyota of Riverside, and I couldn't be happier with the experience, thanks to my salesman, Aldo Aguilar. From the moment I walked in, Aldo was friendly, professional, and I couldn't be happier with the experience, thanks to my salesman, Aldo Aguilar. From the moment I walked in, Aldo was friendly, professional, and incredibly knowledgeable. He took the time to understand exactly what I was looking for in a truck, and never made me feel rushed or pressured into making a decision. He answered all of my questions clearly, explained the features of the truck I was considering, and made the whole buying process smooth and stress-free. What really stood out was his honesty and attention to detail. He were upfront about pricing, and financing options, and he made sure everything was transparent. I also appreciated how he followed up after the sale to make sure I was satisfied and understood all the features of my new truck. If you're in the market for a Toyota Tacoma and want to work with someone who truly puts the customer first, I highly recommend Aldo Aguilar. He made what can often be a stressful process into a really positive and enjoyable one. Thanks again for helping me find the perfect truck! More

Great service people are nice glad we came here we love our new car thank you! our new car thank you! More

They are courteous, always willing to help and will always earn my business just so as long as they keep offering the best incentives. always earn my business just so as long as they keep offering the best incentives. More

The service was great. Had to go back a few times to get a deal. Had to go back a few times to get a deal. More

Excellent Customer Service Mr. Eric Dorati is very helpful quick and efficient. I highly recommend Eric to everyone who is looking for a new car. Eric Dorati is very helpful quick and efficient. I highly recommend Eric to everyone who is looking for a new car. More

A very easy and straight forward no pressure sales experience. Very good selection of vehicles. Everyone is polite and friendly. Service department is excellent. experience. Very good selection of vehicles. Everyone is polite and friendly. Service department is excellent. More