Toyota of Richardson - Service Center

Great as usual service from my Service Advisor. Mr. Lee to the men who did the 6 months maintenance service on my car. My car is driving beautifully after picking it up and driving home. I had a Mr. Lee to the men who did the 6 months maintenance service on my car. My car is driving beautifully after picking it up and driving home. I had a complaint with a vibration in the car brakes when stopping. It was solved by whatever was done in the service imaintenance process. It had been a concern from when I bought the car. Now it is fixed. I am a very happy customer. More

Everyone has always been very helpful in the service department and in the sales department. My highlander I think is my 10 th Toyota purchased from Richardson. department and in the sales department. My highlander I think is my 10 th Toyota purchased from Richardson. More

I had a great experience with Toyota of Richardson team. Mr Lee did an amazing job with his team. Mr Lee did an amazing job with his team. More

Always a great experience at Toyota Richardson Service. Efficient garage that gets your work done and you on your way. Efficient garage that gets your work done and you on your way. More

Harris did a great job. I am very happy with the team. Excellent. Great. Good I am very happy with the team. Excellent. Great. Good More

They are quick to resolve any issues and make sure you’re taken care of. Service was done a lot faster than expected too! taken care of. Service was done a lot faster than expected too! More

Very friendly, professional and keeps me updated! Thank you for your service! I appreciate it. Thank you for your service! I appreciate it. More

Very professional an timely did not have a long time at all , I was in an out, all , I was in an out, More

I had a fender bender on my move to Texas last October, and I had my first experience with Richardson Toyota, primarily with their body shop. They set the bar high. Today, I had my first routine service ap and I had my first experience with Richardson Toyota, primarily with their body shop. They set the bar high. Today, I had my first routine service appointment, and their service department met the challenge. They were personable and polite, the check-in process was efficient and fast, while still covering every aspect and answering all my questions, and there were no surprises at check-out. My bill was even a few dollars less than the initial estimate. I'll be back! More

Dylan went above beyond to communicate with me the recommend services that were needed and their costs. This detailed information made it possible for me to make informed decisions that were best for recommend services that were needed and their costs. This detailed information made it possible for me to make informed decisions that were best for my vehicle and my budget. I am retired from Toyota Motor North America and know the importance of customer service and retention. Dylan exceeded my expectations. I will request Dylan as my preferred service provider at Toyota of Richardson. More