Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,355 Reviews
Call Service Center (972) 201-9228

1,355 Reviews of Toyota of Richardson - Service Center

Sort by
February 07, 2025

Excellent service the all team I’m waiting shorts time for my change oil and tire rotation More

by norma.yamilethalarcon@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Feb 10, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you received excellent service and that your oil change and tire rotation were completed in a timely manner. We always aim to provide efficient and high-quality service, and we appreciate you taking the time to share your experience. We look forward to serving you again!

February 06, 2025

I took my car in because there was a recall on my car. The whole team provided exceptional service. Scheduling the appointment was a breeze and the actual recall was taken care of at a timely manner. More

by Rojas_pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Salomón Childress
Report | Print
Feb 07, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that our team provided exceptional service and made scheduling your appointment easy. It's great to know the recall was handled promptly and efficiently. We truly appreciate your feedback and look forward to assisting you again in the future!

February 05, 2025

Best dealership I always go for my all type of work for my boat vehicle Lexus and Toyota Sienna van More

by Sijju786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonito
Report | Print
Feb 07, 2025 -

Toyota of Richardson responded

Thank you for your continued trust in our dealership! We're thrilled to hear that you rely on us for all of your service needs. Providing reliable and high-quality service across all types of vehicles is something we take pride in, and we're grateful for your loyalty. We look forward to assisting you again in the future!

February 04, 2025

Brandon is very nice, he finds ways for me to make best choices .i have very negative about 3 % surcharge on using credit card. More

by pradappet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Philips
Report | Print
Feb 06, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We’re glad to hear that Brandon has been helpful in assisting you with making the best choices. We understand your concern regarding the service fee on credit card payments. We value your feedback and will certainly take it into consideration as we continue to improve our services. If you have any questions or concerns, feel free to reach out!

February 02, 2025

I have had 3 Tundras and they have done a great job servicing them. Their service advisors have always been knowledgeable. More

by john.e.caperton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Toyota of Richardson responded

Thank you for your continued trust in our service team! We're thrilled to hear that you've had a great experience with us while servicing your Tundras. Our service advisors work hard to provide knowledgeable and reliable support, and we’re glad they've met your expectations. We look forward to continuing to take care of your vehicles in the future!

February 02, 2025

Courteous staff who provided great advice. Nice ambience to wait and work while the car is getting serviced. More

by arman_saleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Toyota of Richardson responded

Thank you for your kind review! We're thrilled to hear that you had a positive experience with our courteous staff and enjoyed the ambiance while waiting for your car. We always aim to provide a comfortable and helpful environment, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

February 01, 2025

Very polite staff at making and changing appointments and promptly response on status updates of maintenance. More

by ewong333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Report | Print
Feb 03, 2025 -

Toyota of Richardson responded

Thank you for your kind words! We're glad to hear that our staff was polite and efficient in making and changing your appointments, as well as providing timely updates on your vehicle's maintenance. We strive to keep our customers informed and ensure a smooth experience, and we're happy we were able to meet your expectations!

February 01, 2025

My service technician was very helpful and gave me all the information I needed to make a decision on which vehicle services to get. More

by ks.rockwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Feb 03, 2025 -

Toyota of Richardson responded

Thank you for your positive feedback! We're glad to hear that your service technician was helpful and provided you with the information needed to make informed decisions about your vehicle. We always strive to provide excellent service, and it's great to know that we met your expectations. We appreciate your business!

February 01, 2025

Very good service, Beth was terrific service agent for me. Very impressed with Toyota and it’s personnel! More

by James g helm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth
Report | Print
Feb 03, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Beth provided excellent service and that you were impressed with both Toyota and our team. We truly appreciate your feedback and look forward to assisting you again in the future!

February 01, 2025

Marco was so nice and informative! He made the process very easy and quick for us More

by doubleupwdoubleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Villa
Report | Print
Feb 03, 2025 -

Toyota of Richardson responded

Thank you for the fantastic 5-star review! We're so glad to hear that Marco made your experience smooth and efficient. It's great that he was able to provide the information you needed and make the process easy for you. We truly appreciate your kind words and look forward to assisting you again in the future!

1
...
3
4
5
...
136