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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,354 Reviews
Call Service Center (972) 201-9228

1,354 Reviews of Toyota of Richardson - Service Center

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February 18, 2025

Service Coordinator Lee was great. He is helpful in explaining what would be done and time fra E . More

by Lp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Toyota of Richardson responded

We're thrilled to hear about your positive experience with Lee! Our team strives to provide clear communication and excellent service. Thank you for sharing your feedback!

February 16, 2025

Arron was very informative and professional I would recommend him to all of my friends and family More

by audiesteele76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Feb 18, 2025 -

Toyota of Richardson responded

Thank you! We're thrilled to hear that Arron provided you with such great service. Your recommendation means a lot to us, and we’re glad you had a positive experience. Looking forward to serving you and your friends and family again!

February 16, 2025

Always satisfied with the work done by the service department at Toyota of Richardson. A very capable service department. More

by Jrwhit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Toyota of Richardson responded

Thanks! We're thrilled to hear you're consistently satisfied with our service department. Our team works hard to provide top-notch care, and your feedback means a lot. We look forward to serving you again!

February 16, 2025

Professional staff with Exemplary service and very knowledgeable Lee was in assisting with my vehicle service. Thank you More

by Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2025 -

Toyota of Richardson responded

Thank you, Wilson! We’re thrilled to hear you had a great experience with Lee. Our team always strives to provide top-notch service, and your feedback means a lot to us. We look forward to seeing you again soon!

February 15, 2025

Patrick was extremely helpful and informative about what options were available to me during my service appointment. He has an excellent customer-focused approach and was very personable. I had an unexpecte More

by Pdieckmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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Feb 18, 2025 -

Toyota of Richardson responded

We’re thrilled to hear about your experience with Patrick! His dedication to providing top-notch service truly makes a difference. Thank you for spreading the word to your friends—we can’t wait to welcome them! Your support means a lot to us!

February 12, 2025

It was easy to make an appointment and work was completed quickly. Everyone was very helpful More

by Shedd
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Toyota of Richardson responded

We're thrilled to hear you had such a smooth and efficient experience! Our team works hard to provide top-notch service, so we're happy to hear it resonated with you.

February 12, 2025

Quick as it can be Courteous Clean and easy to talk to Only thing is kinda pricey More

by Progchuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot name young guy with beard
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Feb 13, 2025 -

Toyota of Richardson responded

Wow, thanks for the awesome review! We're thrilled you found our service quick, courteous, and easy to understand. We appreciate you highlighting the cleanliness of our operation too – it's something we take pride in. We also hear you on the price point; we strive to provide top-notch service and quality that justifies the investment.

February 09, 2025

I went to the Dealership to get my truck inspected and was greeted by Marcus right away he was very professional and took care of my problem service need. I did not have to wait too long, and I was taken More

by clawhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Feb 10, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Marcus provided you with professional service and took care of your truck inspection efficiently. We’ll be sure to share your kind words with him, and we’re happy to know you were impressed with your visit. We look forward to assisting you again in the future!

February 08, 2025

It’s good and great survive advisor and good location for us and the sitting area is okay More

by javedahmed495
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
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Feb 10, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service advisor and found our location convenient. We're always working to improve, and we'll take your comments about the sitting area into consideration. We look forward to serving you again soon!

February 07, 2025

Excellent service the all team I’m waiting shorts time for my change oil and tire rotation More

by norma.yamilethalarcon@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Feb 10, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you received excellent service and that your oil change and tire rotation were completed in a timely manner. We always aim to provide efficient and high-quality service, and we appreciate you taking the time to share your experience. We look forward to serving you again!

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