Toyota of Richardson - Service Center

I received a recall notice on my Toyota Sienna hybrid. I called and was quickly scheduled for the repair on the same day that I called. How often does that happen? I worked with Patrick. He was polite and I called and was quickly scheduled for the repair on the same day that I called. How often does that happen? I worked with Patrick. He was polite and easy to work with. The waiting area was clean and comfortable. My car was ready in less time than originally stated. Overall, this experience was A+. Thank you Toyota Richardson! More

The dealership was excellent they explain everything to me and the advisor was knowledgeable and I didn’t have to wait long. me and the advisor was knowledgeable and I didn’t have to wait long. More

My Service Representative was Patrick. He was so delightful. He was professional, very attentive, He explained everything. He went beyond the call of duty. He deserves a 10 in my estimat He was so delightful. He was professional, very attentive, He explained everything. He went beyond the call of duty. He deserves a 10 in my estimation. Thank you Patrick Sonya Smith More

I have taken my vehicle here 3 times now and they have always been helpful and courteous. Service has also been quick taking as little as 20 minutes this last time. Would highly recommend anyone needing s always been helpful and courteous. Service has also been quick taking as little as 20 minutes this last time. Would highly recommend anyone needing service to this location in Richardson. More

Oil change. Great service! I expected to wait two or more hours, it took an hour or so. Great job. I was explained about some repairs my car needs and how soon. Great service! I expected to wait two or more hours, it took an hour or so. Great job. I was explained about some repairs my car needs and how soon. No pressure. Yes, I'll do this repairs here but I explained planning to buy a new car soon. Yes, I have in mind a Toyota, Great quality! Thank you. More

Great customer service. The employees were very friendly and accommodating. The service is worth the money. The employees were very friendly and accommodating. The service is worth the money. More

Came in to replace my tires. Was easy to set it up online and employees were professional and quick . Was easy to set it up online and employees were professional and quick . More

Genuine service Great service advisor Responsible service manager who strive to keep customer happy and totally satisfied Friendly staff I do recommend them very highly Good luck service manager who strive to keep customer happy and totally satisfied Friendly staff I do recommend them very highly Good luck More

Great experience, Casey was awesome! Took the time to go over multiple tire options and found a set that was the best fit for me. Took the time to go over multiple tire options and found a set that was the best fit for me. More

The service advisor Lee Schuster did some great work once again, Thanks for a job well done. again, Thanks for a job well done. More