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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,417 Reviews

1,417 Reviews of Toyota of Richardson - Service Center

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July 27, 2019

Why do I keep coming back to Toyota Richardson Service I trust their expertise and servicing my car. I have come back as maintenance is needed or if there is a breakdown through the years. I trust no other More

by MaintenanceIsKey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips, Brad Clark
July 26, 2019

First Toyota and First Service I am a customer for life, I look forward to coming back for my next service and telling friends and family. Thank you Toyota of Richardson More

by Dimola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donny Moo
Jul 29, 2019 -

Toyota of Richardson responded

Thank you, Dimola! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

July 25, 2019

Amazing, professional service Richardson Toyota has been doing all my service since I moved to Texas. Very convenient service . Proffessional and honest people. Doug is my servic More

by Sal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglass mora
Jul 29, 2019 -

Toyota of Richardson responded

Thank you, Sal! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

July 25, 2019

60000 mile service They did what they said what they would do. They also drove me back to the house and came back and picked me up. I am very happy. More

by Wheels37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with Brandon in service.
Jul 29, 2019 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. – Jonathan Glasscock, Customer Loyalty Manager

July 21, 2019

Excellent customer service Customer service was friendly, professional, and knowledgeable. I was updated as work was in progress and was given a rental while work was being comp More

by BRn1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Jul 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 20, 2019

Geat Service No hassel. Lee was great. No problems. Would reccomend dealership. Not pushy. Will definetly go back. Don't change a thing. Great service hassel free. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2019 -

Toyota of Richardson responded

Glad you had a great experience Mike. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 17, 2019

Toyota Care Service. Work was done promptly while I waited. Toyota of Richardson performed my 25k final service on my Highlander. Upon inspection, it was determined I needed a tire and wheel alignment, with one More

by Kenray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pacheco , Nick Williams, Brad Clark, Sean Russell, Ray Bellamine, Jerry Purnell
Jul 18, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Kenray. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

July 15, 2019

Great service and services agents! Had an appointment for service. Service agents were there when I drove up, went over all services I had requested. I was in and out in a very timely m More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department John. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

July 13, 2019

93 FourRunner Our service rep want beyond what was necessary to get the information we needed to register our car. Necessary repairs were done, but nothing superfl More

by JBap93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie (service rep, Richardson) & two very nice cashiers.
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

July 12, 2019

Reliable service Excellent customer service.would like to recommend others.As the service is reliable, we always want to come at this service location.thanks for bein More

by Muhammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sirle olaguez, Josh Akridge, Nick Williams
Jul 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

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