Toyota of Richardson - Service Center

Great and prompt service Lee Schuster did great service on vehicle. Prompt service, vehicle was ready sooner than expected. Costs were reasonable for A/C work performed. A/C Lee Schuster did great service on vehicle. Prompt service, vehicle was ready sooner than expected. Costs were reasonable for A/C work performed. A/C working perfectly now and it is cold too. More

Taking care of the problem. Earlier today I presented Mr. Rodrigo Carone, assistant service manager at Toyota of Richardson, with an issue concerning an older vehicle (a 2006 Earlier today I presented Mr. Rodrigo Carone, assistant service manager at Toyota of Richardson, with an issue concerning an older vehicle (a 2006 Tundra), I had just purchased from an individual. (But before getting to the business of it all, this gentleman was the first one who asked me if I had been helped and with that, offered me a drink of water).The remote device I had received with this truck was bad and so I sought a new one. His initial effort indicated that such a device was no longer available, but he kept on searching until he found one and was able to resolve my problem. This did not involve a newer vehicle or even one I had purchased from Toyota of Richardson, but that did not detract Mr. Carone from giving me the best service possible. I very much appreciated the professional, unbiased treatment I received from Mr. Carone. Keep up the great work! More

Service at Toyota of Richardson I take my car for service here because of the customer service that I get. It's always pleasant and the wait time is actually not bad. Thank you! I take my car for service here because of the customer service that I get. It's always pleasant and the wait time is actually not bad. Thank you! When I purchased my new car at the time the guys I worked with were Ryan and Jason. Really helpful, answered all my questions I had and helped make the new car buying process smooth. They truly went above and beyond for me after having to get another car because I was involved in a severe hit n run accident so thank you guys! You rock! More

Toyota Service Excellent Service! We highly Recommend Toyota of Richardson’s Service Dept. They were very efficient with servicing a lot of cars on a very busy day Excellent Service! We highly Recommend Toyota of Richardson’s Service Dept. They were very efficient with servicing a lot of cars on a very busy day quickly. More

Pretty friendly and helpful professionals Toyota staff were welcoming friendly and helpful even during a busy day! Thank you Toyota for taking care of my vehicles and also for your flexibilit Toyota staff were welcoming friendly and helpful even during a busy day! Thank you Toyota for taking care of my vehicles and also for your flexibility. More

In and out quick Kevin McGuire took good care of me. He answered all my questions and let me know I need to take care of on my car. Kevin McGuire took good care of me. He answered all my questions and let me know I need to take care of on my car. More

Service Prompt service, short wait time and my new service advisor, Mr. Lee, was very accomodating . I would return back for my vehicle maintenance needs hopi Prompt service, short wait time and my new service advisor, Mr. Lee, was very accomodating . I would return back for my vehicle maintenance needs hoping to have the same excellent service. More

Satisfied customer I was very pleased with everything at this location. Customer service was excellent and wait time was minimal. Cleanliness of the service area was exc I was very pleased with everything at this location. Customer service was excellent and wait time was minimal. Cleanliness of the service area was excellent as well. More

Maintenance on Camey From the initial call to book an appointment to check out the staff was great n listened to my concerns n addressed them. I have now officially foun From the initial call to book an appointment to check out the staff was great n listened to my concerns n addressed them. I have now officially found my dealership after relocating to Dallas. The first dealership I tried failed as staff was disinterested in customer service. More

Lee Schuster excellent service manager I have been using Toyota of Richardson for 17 years for service and repairs for my 2002 4 Runner. In those 17 years I have encountered many service m I have been using Toyota of Richardson for 17 years for service and repairs for my 2002 4 Runner. In those 17 years I have encountered many service managers and have not been happy with many of them. However, this time I selected Lee Schuster as my service manager. He is the best service rep that I have worked with. He is professional, knowledgeable, and honest!. He is the reason that I will continue bringing this old 4Runner in for service and repair. More