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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,416 Reviews

1,416 Reviews of Toyota of Richardson - Service Center

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September 04, 2019

Good service after bad reservations. After 4 calls to make reservations, all of which resulted in a email response with the wrong time or service, called to confirm today's s reservation More

by Rel_guy.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGrath.
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

September 03, 2019

Amazing service! Richard was amazing! He went out of his way and I really appreciated his hard work I had a screw in my tire and it had to be replaced. He went out o More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Dover
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 31, 2019

Awesome Service Mr. Anthony Stewart King is one professional honest and kind Service Advisor at Toyota of Richardson. I will definitely be bringing my car back to be More

by Smithcl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Stewart King
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 30, 2019

Fantastic Service The entire experience was fantastic. My first time there and Doug's help makes me want to continue getting my car serviced there. Everyone was super n More

by Joom T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Moran
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 30, 2019

Survice Scott Micheal is such a wonderful person to work with. He is very fast to the target. He keeps his promise and he does quality work. That why I come T More

by Summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Michael
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 28, 2019

Oil change I took my car for an oil change and as it turned out it needed drive belt and some other services! I’m pretty much happy with the service and with Jas More

by Peter61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 27, 2019

Horn fixed on 2011 Tundra My horn quit working on an 8+ year old truck. I took it to a local repair shop prior to taking it to Toyota of Richardson and they kept the vehicle ov More

by Toy11Tun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Albert
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 23, 2019

The Best Service for Your Toyota! Lee is the best Service Consultant to work with, and got everything done for my waiter appt in 3 hours, for my 5K mile service and reapplying Zaktek, More

by psion5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 21, 2019

Friendly, fast, and complete service I was greeted with a smile within seconds of my arrival , with several cars ahead of me. The friendly rep brought Lee promptly, and I had very little More

by Lauraf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in Checkout
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

August 20, 2019

Great and prompt service Lee Schuster did great service on vehicle. Prompt service, vehicle was ready sooner than expected. Costs were reasonable for A/C work performed. A/C More

by Dealer Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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