Toyota of Richardson - Service Center

Professional quality service As always quality service by a professional staff. Service department was slammed on a Saturday. A great team of employees made it all run smooth. As always quality service by a professional staff. Service department was slammed on a Saturday. A great team of employees made it all run smooth. More

Very happy customer! From the time I arrived to the time I left the Toyota service department, I received great customer care. I appreciated how my advisor, Richard Dover From the time I arrived to the time I left the Toyota service department, I received great customer care. I appreciated how my advisor, Richard Dover and the other staff members work very well together as a team! I will continue to purchase Toyota vehicles in the future because of the great customer care shown to me for the past 30 years. Toyota makes the best dependable vehicles! I am proud to be a part of the Toyota family! Thanks TOYOTA!! More

Efficient and fast The service was pretty good and the team went above and beyond to discover an issue on the car and get fixed properly. The solutions given were satisf The service was pretty good and the team went above and beyond to discover an issue on the car and get fixed properly. The solutions given were satisfactory. More

Rapidez y Eficiencia Fui informada muy de todo y me explico las opciones que podía hacer y así decidir qué servicios hacerle a mi carro gracias También me ofrecieron lle Fui informada muy de todo y me explico las opciones que podía hacer y así decidir qué servicios hacerle a mi carro gracias También me ofrecieron llevarme a mi casa me gusta mucho que me puedo Tomar un cafecito y una dona More

Amazing people! Beautiful happy smiles all round I would definitely recommend this guyz to anybody! I didn’t have a great experience first time but I gave them benefit of doubt and went back since th I would definitely recommend this guyz to anybody! I didn’t have a great experience first time but I gave them benefit of doubt and went back since they are close to my work! They exceeded my expectation by far! Scott Micheal and Richard Dover are awesome! They totally deserve a star! Keep it up guyz More

Excellent Everyone from service department through finance were friendly, courteous an professional and special thanks to salesman Waheed Kahn. Dexter was also Everyone from service department through finance were friendly, courteous an professional and special thanks to salesman Waheed Kahn. Dexter was also very helpful. Would definitely recommend Toyota of Richardson. More

Excellence service atToyota if Richardson. I have always received excellent service at the dealership. My service advisor, Lee, has always taken good care of my car service needs and has gotte I have always received excellent service at the dealership. My service advisor, Lee, has always taken good care of my car service needs and has gotten me in and out without long waits. I recommend Toyota if Richardson to my friends. More

5 STAR SERVICE DEPARTMENT Service rep Crystal Maldanado, and mechanic Julio Palomino went above and beyond expectations! Extremely satisfied with my entire experience from sta Service rep Crystal Maldanado, and mechanic Julio Palomino went above and beyond expectations! Extremely satisfied with my entire experience from start to finish! I appreciate the fine service! More

Toyota of Richardson is outstanding I had the best mechanic, explained everything no run around honest clear and so knowledgeable of my car. My car was in good hands at last. I had the best mechanic, explained everything no run around honest clear and so knowledgeable of my car. My car was in good hands at last. More

Service Very Good; Appointment Software Sucks I’m very happy with the service I’ve received from Toyota of Richardson and my service advisor there (Brandon Phillips). Trying to make a service app I’m very happy with the service I’ve received from Toyota of Richardson and my service advisor there (Brandon Phillips). Trying to make a service appointment on the company website is, however, an exercise in futility and frustration. I’ve tried to make appointments numerous times mostly without luck. Once I thought sure I’d correctly make my appointment. When I arrived, it turned out there was no appointment for me at that time or any other time. My service advisor who has been at TOR since I started going there (2.5 years) is still not included in the application’s list of service advisors. I could go on. Suffice it to say the automated appointment functionality needs to be fixed ... likely replaced. It gives customers a bad impression of an otherwise excellent operation. More