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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,416 Reviews

1,416 Reviews of Toyota of Richardson - Service Center

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November 08, 2019

Great place. Need to bring back car wash. Donuts suck. Need something watchable on tv in the waiting rooms. Replaying over and over again makes for long wait More

by Lsc
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee good guy no BS.
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 07, 2019

Fast service! Doug delivered the best customer service I’ve received in a car dealership...even better than my Audi and BMW experiences. I’ll go back! More

by CRiska
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 05, 2019

Excellent Dealership, great staff from Sales to Service. I highly recommend them to all. I don't see our Service Advisors name and want to make sure he gets the credit Dough did any excellent job expl More

by N S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dough, Service Advisor
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

November 05, 2019

Great service! Randi was amazing. She completely explained everything done to the vehicle and future appointments. The time to complete the service was not too bad! More

by Happy customer
Recommend Dealer
Yes
Employees Worked With
Randi Gardner
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 26, 2019

Great service department We’ve been bringing our Toyota’s here for years and have always received great service and fair pricing. We don’t have to go other places for batteri More

by Lynda M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Douglas Mora
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 26, 2019

Upfront with service needed and competitive in cost estimate I have owned three Toyota vehicles in the last 12 years. Toyota dealership has always been competitive in their cost when buying the vehicle as well a More

by Gerald Ware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 24, 2019

5000 mile service Quick, efficientprifession, clean areas, excellent shuttle service, warm chocolate cookies while waited, the ladies at checkout were pleasant and effi More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Moran, service
Nov 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 23, 2019

Excellent service I recommend Toyota Richardson for all your services and needs. People are friendly and helpful. I do advice to set an appointment for all the services More

by Jchang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Moran and E Dever
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 23, 2019

Just great! Punctual, efficient, comfortable waiting areas. Appointments are scheduled and kept in a timely manner. Waiting rooms and an office type area are av More

by Just getting on w/ it!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 22, 2019

Review Great service, nice staff. I’m satisfied with how my car turned out and they were resourceful in making the client feel taken care of. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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