Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Plano
Plano, TX
5,499 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,499 reviews
October 16, 2012
I have been doing business with Toyota of Plano for five years and have had excelent customer service both in purchasing and car service. All the employees a very knowledgable, friendly and helpful with any years and have had excelent customer service both in purchasing and car service. All the employees a very knowledgable, friendly and helpful with any questions. More
by olandscape4design
Employees Worked With
Carlos Murillo, John Fulgoni, Tony Yazbeck
October 08, 2012
Karen was competent, helpful and courteous to my daughter as well as nice to me also. Karen made our experience a good one. Tony strived to give us the best that his department could offer and we are grat as well as nice to me also. Karen made our experience a good one. Tony strived to give us the best that his department could offer and we are grateful. More
by burtoca
Employees Worked With
Karen Schlatterer & Tony Yazbeck, Tony Yazbeck, Karen Schlatterer
October 04, 2012
Anup and Sam worked with my wife and me to arrive at a price that we could afford, and I'm very satisfied so far with the Toyota Avalon I purchased. There are more and different features than my '98 Lexu price that we could afford, and I'm very satisfied so far with the Toyota Avalon I purchased. There are more and different features than my '98 Lexus had, so I'm still learning. More
by Bill Ptacek
Employees Worked With
Anup Pradhan, Sam Kaar
October 04, 2012
The customer service was excellent right from the beginning to the end. We were provided with sufficient information to lead to the sale. The core value of client first was expressed in Anwar Achank beginning to the end. We were provided with sufficient information to lead to the sale. The core value of client first was expressed in Anwar Achankunju during his service. More
by josemod
Employees Worked With
Anwar Achankunju
September 30, 2012
From the initial contact via an internet car, then having to lower our budget a little, we still found a great car and I appreciate Antonio emailing about the Rav4 that we ending up buying. It was a simple to lower our budget a little, we still found a great car and I appreciate Antonio emailing about the Rav4 that we ending up buying. It was a simple process, from start to finish...Antonio knew the car, knew the features and knew we were concerned with #1 Safety, #2 reliability as this car is for my 17 year old. My husband drives a Sequoia and now my daughter a Rav4, I guess we are turning into a Toyota family. More
by dsh723
Employees Worked With
Antonio Perez
September 27, 2012
I had been shopping for a used car for 3 months now but wasn't sure on what I wanted but I knew i wanted a good deal. I walked into Toyota of Plano and was approached by Chad Craig. I automatically put up wasn't sure on what I wanted but I knew i wanted a good deal. I walked into Toyota of Plano and was approached by Chad Craig. I automatically put up my guard and didn't want to be harassed but chad did the opposite. He was able to educate me and answer all my questions. For the first time I felt like a salesman listened to what I wanted and didn't just see me as another commission check. Before I knew it, I purchased the car I was looking for all along. I would definitely recommend Chad Craig for his expertise and customer service! More
by Mary0401
Employees Worked With
Chad Craig
September 27, 2012
I have been shopping for a Toyota Camry for over 3 months. I went to every dealership in Dallas. I had dealers promise me amazing prices just find out they had lots of hidden fees. It was extrem months. I went to every dealership in Dallas. I had dealers promise me amazing prices just find out they had lots of hidden fees. It was extremely hard to get straight answers from anyone. I called Toyota of Plano and luckily got a hold of Chad Craig. I told Chad how much I could pay and he made it happen. I also told him I could only come by on my lunch break. He promised me the paperwork would be ready and that he could have it done in an hour. He actually had me in and out in 45 min. The price was exactly what he said and everything was waiting for me to sign when I got there. The car was detailed and spotless for me to drive off. A process that had been cumbersome, to say the least, at other places, Toyota of Plano actually made fun! I recommend Toyota of Plano to everyone and recommend you go talk to Chad Craig.....He will take care you. More
by joeyblackwell
Employees Worked With
Chad Craig
September 19, 2012
Anwar is extremely knowledgeable on the pros and cons which helped me to make a quick decision on my choice. He was extremely patient with every request that I made. With his help I was able to drive the which helped me to make a quick decision on my choice. He was extremely patient with every request that I made. With his help I was able to drive the vehicle that I had in mind and most importantly make the purchase on the same day and drive home with the new Highlander. I would recommend Mr. Anwar Achankunju to any and all friends and acquaintances that I have and will certainly promote the courteous service that was provided. Thanks again More
by sunny_aviary
Employees Worked With
ANWAR ACHANKUNJU, Anwar Achankunju
September 14, 2012
No return calls, you the customer have to do all the leg work yourself. When I setup the appt. requested to be called about another issue prior to bringing the car in for service. Received no call from th work yourself. When I setup the appt. requested to be called about another issue prior to bringing the car in for service. Received no call from the service department, I waited two weeks, I finally decided to call them the day prior to my visit. When I brought the car in I was told a part had to be ordered it would take a little over a week to get the part in. I waited three and a half week, still no call from the service dept. When I did call them instead of the service rep. Checking on the issue, I had to talk to parts dept. myself to confirm the part was in, then got transferred to the service rep so I could setup an appt. got his voicemail. I left a message and guess what he still has not called me back, going on 4 weeks now. Decided that I'm just going to take my car to another Toyota dealership. More
by tbnicky
Employees Worked With
Not naming
September 10, 2012
This has been the most amazing car buying experiende I have ever had. I will recommend this dealership to anyone I know looking for a car. While owning a new car if great, the process of getting one c have ever had. I will recommend this dealership to anyone I know looking for a car. While owning a new car if great, the process of getting one can often be daunting, but not this time. I have never felt more confortable and confident in my purchase than I have this time. The employees I worked with were knowledgable, helpful, and very patient. They provided the best customer service possible. I will be back to Toyota of Plano. More
by janas6200
Employees Worked With
Alie Shehadeh, Rusty Gentry, Ray Bellamine, Ray Bellamine
