Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Plano
Plano, TX
5,504 Reviews
Our mission at Toyota of Plano is to be the premier Toyota dealership in the Dallas/Fort Worth Metroplex through our core values of commitment to people, superior customer service and excellence in product quality. Our employees are exceptionally capable and motivated associates who share our principles of integrity and excellence. We will provide an excellent quality of service that will always exceed our customer's expectations.
We currently have a huge Inventory of New and used Toyota cars and Scion Vehicles in-stock. Our New vehicle line-up includes the 4-Runner, Avalon, Camry, Corolla, FJ Cruiser, Highlander, Land Cruiser, Matrix, Prius, RAV4, Sequoia, Sienna, Tacoma, Tundra, Venza, and Yaris. Our goal is to help you find the vehicle that best suits you. If we don't have the vehicle, we often times can locate it for you. Once you've selected your perfect new or used car match, let us help you with obtaining a car loan or lease in Plano.
Toyota of Plano is a family owned and operated establishment which has served the cities of Plano & Dallas for over 20 years. We are active members for the Plano Chamber of Commerce and proud Founding Sponsors of Plano Independent School District Athletic Program. We have an ongoing commitment to our local residents and business owners by providing the highest level customer service.
We are proud to announce that our new state of the art facility is now
complete. Please come visit us and see our upgraded image II new car
showroom as well as our new and improved, state of the art parts and service department so that we may better serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 5,504 reviews
May 17, 2026
I had a recall on my vehicle and was said the service would take 2 to 2.5 hrs. But it took more than 4 hrs. I was ok with it but my issue is with the Cashier. I had no issues with my service advisor. Whe would take 2 to 2.5 hrs. But it took more than 4 hrs. I was ok with it but my issue is with the Cashier. I had no issues with my service advisor. When I was billed, I showed the coupon which was sent by email from ToyotaOfPlano. She never even looked at it and immediately denied saying that I need to talk to my advisor. I had never had such experience before. Whenever there were such coupons, the cashier usually acknowledges it and applies it but then I was asked to go back look for my advisor. The advisor was surprised saying that the cashier would apply it. I had to get him to the cashier so that she could apply it. I don't think the other cashiers there were doing that. I never had such experience before. I feel that cashiers should be well aware of the coupons which the service center shares and should be able to accept this without involving the Service advisor. I feel it was a very rude behavior. After waiting long hours patiently and to end my service with the bad attitude from the cashier is something I would not like to experience again. More
by DC
Employees Worked With
I don't know the name of the cashier.
May 09, 2026
The entire experience of having my car serviced today with Austin's servicing my car, Austin’s communication, and the two polite shuttle drivers made my day a lot easier!!!! This is the best service loca with Austin's servicing my car, Austin’s communication, and the two polite shuttle drivers made my day a lot easier!!!! This is the best service location! More
by Phyllis
Employees Worked With
Austin, George,and I forgot the other young lady that was Help me please call an attorney and check my location shuttle driver
May 08, 2026
Had my truck towed in on a Saturday because it wouldn’t start. I had appt. Set up for the following Monday. They actually looked at it on Saturday and diagnosed the problem. start. I had appt. Set up for the following Monday. They actually looked at it on Saturday and diagnosed the problem. More
by robcarlquist
Employees Worked With
Lucian Lucas
May 07, 2026
My relationship with Toyota of Plano is limited to the service department. The technicians have done expected work as well as a multipoint inspection to determine additional work needed due to mileage. I service department. The technicians have done expected work as well as a multipoint inspection to determine additional work needed due to mileage. I have been pleased with the work done and the time needed to do the engaged service. I have not been pressured to have service done that I wasn’t prepared to authorize. More
by tgreg
Employees Worked With
Justin
May 07, 2026
Toyota Plano is a friendly and welcoming dealership. The check in process is super efficient. The waiting lounge is very clean and comfortable. Overall, it’s a pleasant experience to drop off your car a The check in process is super efficient. The waiting lounge is very clean and comfortable. Overall, it’s a pleasant experience to drop off your car at Toyota Plano. More
by helga_orourke
Employees Worked With
Zahra
May 03, 2026
I had a great experience at the dealership during my recent service visit. Dino did an excellent job keeping me informed throughout the process—he provided timely text updates while I waited and made su recent service visit. Dino did an excellent job keeping me informed throughout the process—he provided timely text updates while I waited and made sure I always knew the status of my vehicle. The service was completed even sooner than the estimated hour and a half, which I really appreciated. Overall, I’m very happy with the efficiency, communication, and level of service I received. I would definitely recommend this dealership. More
by Vanessa
Employees Worked With
Dino
April 25, 2026
Professional and respectful of my time. Charlene Gee represents Toyota of Plano well and makes me think about just how important the service advisor is to a dealership. Charlene Gee represents Toyota of Plano well and makes me think about just how important the service advisor is to a dealership. More
by billweed98
Employees Worked With
Charlene Gee
