Toyota of Plano

I was in the market for a new lease and just walked in to get a feel for what I would find in a Toyota. I had done all my online homework and knew exactly what I wanted and how much I wanted to spend on a le get a feel for what I would find in a Toyota. I had done all my online homework and knew exactly what I wanted and how much I wanted to spend on a lease. I am not an easy sell and am not easily intimidated or swayed by a salesperson. Without the need for high pressure, I got such a great offer that I signed that day. My salesman went the extra mile to get me exactly what I wanted, and I wound up spending a few dollars per month less that on the three year lease I just turned in. My salesman has also followed up with me 2-3 times a week over this first five weeks to send helpful advice and to see if my experience has stood the test of time. Considering that other dealerships forget you when you walk out the door, this is pretty amazing and impressive. The facility is modern and exceptionally clean and well-cared for. They offer routinely refreshments daily to new car customers or service customers, and not just the same old pot of coffee. I had a little hiccup with financing, and the dealership went over and above to make it up to me. I was skeptical of working with Toyota due to high pressure ales almost 30 years ago. My recent business with Toyota has erased that bad experience and replaced it with excellent service and an excellent product. More

Mr. Padhan salesmanship was impressive, I call him in regard to a vehicle I was interested in buying. I explained to him that I was coming from out of town and wanted NO surprises or issues with this veh regard to a vehicle I was interested in buying. I explained to him that I was coming from out of town and wanted NO surprises or issues with this vehicle once I got there. To make it short, vehicle was in top shape no issues, drove it back home and I was very happy with this purchase and I would definitely would drive back 250 miles to buy from them again, Mr. Anup customer service was second to none, cordial and thoughtful. Greatly appreciate it! VF from Austin, Tx. More

This dealership responded to my email with a price of $20,414 for a Prius C. Replied to the email asking for an appointment to complete the purchase and got a new email with a price over $1,000 more th $20,414 for a Prius C. Replied to the email asking for an appointment to complete the purchase and got a new email with a price over $1,000 more than offered. Sent the first offer and they will not reply to this offer. They call every day saying I missed an appointment I did not set up. Each day is a new sales man saying they will get to the bottom of the issue if I can come in to discuss. It is like I have stepped in a red ant bed and cannot get my foot out with their class and emails. Now the general manager is sending emails but will not confirm the original email. Wish I had not contacted Toyota of Plano. More

My experience with Toyota of Plano was EXCELLENT. I was so tired the evening I bought this vehicle and thought for sure I was going to "kick myself" the next day. In the morning, I reviewed the numbers of so tired the evening I bought this vehicle and thought for sure I was going to "kick myself" the next day. In the morning, I reviewed the numbers of the purchase ticket and checked the vehicle from top to bottom (Even though, they are very patient and recommend that all of their customers inspect everything thoroughly before driving out of the dealership) and I have had no doubts that I did GREAT with my purchase of the 2012 RAV4. ~I'm always questioning whats written on websites like these. So, I do want to share with those who read this...I am an actual customer and no one paid me to write this recommendation. More

We purchased our 2012 Camry at Toyota of Plano 2 weeks ago. This is my third new car, but first time purchase at Toyota of Plano. We had a great experience with Toyota of Plano in general and John Ratclif ago. This is my third new car, but first time purchase at Toyota of Plano. We had a great experience with Toyota of Plano in general and John Ratcliff in particular. John was very friendly and laid back. He didn't try to rush us to make the purchase like other salesmen. He gave us time to think and made sure we get a car we wanted. Five stars for John. Lan Ngo More

I recently purchased my dream car (2012 Scion TC) at Toyota of Plano and couldn't be happier! After a horrible experience at a different Toyota dealership in DALLAS (hint) my husband and I were ready t Toyota of Plano and couldn't be happier! After a horrible experience at a different Toyota dealership in DALLAS (hint) my husband and I were ready to give up the search for the car I wanted. All of that changed with one phone call from our Salesman, Okorie Noel, and from that phone call forward it was all smooth sailing, right into the drivers seat of my brand new TC! Okorie and the entire staff at Toyota of Plano were kind, friendly and MOST important of all, honest! After a very short visit with Okorie we had an estimate on my trade-in vehicle and the numbers we needed to make the new vehicle purchase happen and sure enough, it did. I can't tell you how much of an impression that Toyota of Plano has left on both my husband and I. We were so blown away at how easy and smooth the purchase was that we are still having a hard time believing that the car is ours! We will be making all future vehicle purchases through Toyota of Plano as well as recommending them to all of our friends, family and anybody else that we know that may be looking to purchase a vehicle! More

I gave the rating of "Great" because they gave me an excellente service, they worked with my possibilites, they trusted me, they show me that they wanted my business, and Toyota is a brand that la me an excellente service, they worked with my possibilites, they trusted me, they show me that they wanted my business, and Toyota is a brand that last forever. I think Karim did an excellent job and I selected Toyota above Honda, Nissan and Hyundai because they gave me the best deal and service. More

I brought my car in for service. Randy clearly explained what service was needed. It was done on time and within estimate that was given to me. I will use Toyota of Plano for my next service. what service was needed. It was done on time and within estimate that was given to me. I will use Toyota of Plano for my next service. More

Absolutely the best Car buying experience I've ever had… I think this 2012 Toyota Prius is the 20th Car I've purchased in my life... Thanks Harold "Trey" Durham McKInney, Texas I think this 2012 Toyota Prius is the 20th Car I've purchased in my life... Thanks Harold "Trey" Durham McKInney, Texas More

I was greeted by the service tech within 2 minutes and the service work requested was completed well before my time expectations. I will continue to bring my Camry to Toyota of Plano. the service work requested was completed well before my time expectations. I will continue to bring my Camry to Toyota of Plano. More