Toyota of Plano

Had a wonderful experience with Woody and Faz - THEY WERE GREAT - professional, nice helpful and accommodating. They made me feel comfortable and confident in my first car buying experience. However t GREAT - professional, nice helpful and accommodating. They made me feel comfortable and confident in my first car buying experience. However the finance manager that we worked with made the experience very unpleasant. He was condescending, obtuse, rude, and very quick to anger - he refused to answer questions because he was impatient and more concerned with making a sale than helping us make the right decision. I was offended and frustrated by my interaction with him and walked out of his finance office feeling stressed and upset rather than excited about the purchase of my new car. If I return to this dealership, I would refuse to by a car if I had to work with this finance manager again, and would also advise my friends and family to do the same. More

Anwar, Did a excellent job handling our request for buying 2nd car from Toyota of Plano. Will refer Anwar to our family & Friends. Thanks . Thomas Irving. buying 2nd car from Toyota of Plano. Will refer Anwar to our family & Friends. Thanks . Thomas Irving. More

I came in to the service department at Toyota of Plano due to a recall. When I called for the service appointment, Randy confirmed that the necessary parts were in stock. The car was serviced quickly, i due to a recall. When I called for the service appointment, Randy confirmed that the necessary parts were in stock. The car was serviced quickly, in half the time quoted to me by another dealership. Waiting area is clean and comfortable. Employees are professional and courteous. Will definitely be returning. More

Followup was outstanding from my intial internet inquiry, phone calls returned, and e-mail replies. Mr Ati was on top of everything and was very knowledgeable about the car, even though it wasn't a Toyota. H phone calls returned, and e-mail replies. Mr Ati was on top of everything and was very knowledgeable about the car, even though it wasn't a Toyota. He was straight forward with me and was able to answer all my questions and reassured me thoughout the sales process. He was instrumental in changing over my insurance to the vehicle even though this was a Saturday morning. This level of attention continued through getting my license plates which arrived exactly when he said it would. After the sale, the Goodyear store I took my (used) purchase to said the vehicle had really been taken care of and that I had gotten a good one for the price paid. If I had to do it all over again, Toyota of Plano would be my first choice for a used vehicle. More

This is a excellent showroom that wide variety collection and my sales person Jacoub did an excellent job in helping me choosing the best car.... HIs service is very much appreciated and his response for and my sales person Jacoub did an excellent job in helping me choosing the best car.... HIs service is very much appreciated and his response for the queries are very good... Cheers, Harsha More

Alie did a great job with our Tundra purchase. He was able to get us what we needed to finalize the deal. Great buying experience. Rafael did a great job as well. We explained your situation with a c able to get us what we needed to finalize the deal. Great buying experience. Rafael did a great job as well. We explained your situation with a concierge service price with another dealer and he was able to better that price. Again great buying experience. Thanks. More

Randy George was excellent, from the time I drove up until I drove away. I had general maintenance and he called me with an issue that needed to be addressed and helped me take care of that efficiently until I drove away. I had general maintenance and he called me with an issue that needed to be addressed and helped me take care of that efficiently and without breaking the bank. I am very happy with the service, and the people I came across including the gentleman that drove me back to work. More

I am now a loyal customer of Toyota of Plano - Thanks to Jacoub. He made this the most comfortable car purchase ever, a salesman who looks after the customer with energy, knowledge and sincerity. He did t Jacoub. He made this the most comfortable car purchase ever, a salesman who looks after the customer with energy, knowledge and sincerity. He did the one thing a customer needs…he took the stress out of car buying. I will be recommending Jacoub to friends and family, coworkers, and my boss even. And will be looking forward to future Toyota of Plano purchases. More

Since our family expanded this year, my husband and I were in the market for a larger vehicle. We were a little leary of the car buying experience since we had had some awful experiences in the past. were in the market for a larger vehicle. We were a little leary of the car buying experience since we had had some awful experiences in the past. We went through the USAA Car Buying Service, input what we were looking for and shortly thereafter received a phone call from the most amazing and friendly salesperson Karen Schlatterer. Karen worked with us over the phone and through email to help us find exactly what we were looking for. As a result of Karen's hard work, we were able to walk into the dealership this past Saturday and purchase our brand new Toyota Rav 4 in less than a 2 hour timeframe. We received a great deal and a fantastic interest rate and couldn't be any happier with the service that we received. The finance manager Tony was also amazing. He made the closing process very easy to understand and was so patient when our 3 month old started crying. Even though Toyota of Plano is over an hour drive for us; this was the EASIEST car buying experience we have EVER EVER had. We will definitely continue to use this dealership for our future car buying needs. Thank you Karen and Tony for your excellent customer service! More

Robert was great told him what we wanted and he made it happen. Afterwords kept in great contact with us. Will use Robert for our next car. The buying experience was easy and relaxed for the first time ev happen. Afterwords kept in great contact with us. Will use Robert for our next car. The buying experience was easy and relaxed for the first time ever. More