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Toyota of Plano
Plano, TX
5,425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 5,425 reviews
September 30, 2012
From the initial contact via an internet car, then having to lower our budget a little, we still found a great car and I appreciate Antonio emailing about the Rav4 that we ending up buying. It was a simple to lower our budget a little, we still found a great car and I appreciate Antonio emailing about the Rav4 that we ending up buying. It was a simple process, from start to finish...Antonio knew the car, knew the features and knew we were concerned with #1 Safety, #2 reliability as this car is for my 17 year old. My husband drives a Sequoia and now my daughter a Rav4, I guess we are turning into a Toyota family. More
by dsh723
Employees Worked With
Antonio Perez
September 27, 2012
I have been shopping for a Toyota Camry for over 3 months. I went to every dealership in Dallas. I had dealers promise me amazing prices just find out they had lots of hidden fees. It was extrem months. I went to every dealership in Dallas. I had dealers promise me amazing prices just find out they had lots of hidden fees. It was extremely hard to get straight answers from anyone. I called Toyota of Plano and luckily got a hold of Chad Craig. I told Chad how much I could pay and he made it happen. I also told him I could only come by on my lunch break. He promised me the paperwork would be ready and that he could have it done in an hour. He actually had me in and out in 45 min. The price was exactly what he said and everything was waiting for me to sign when I got there. The car was detailed and spotless for me to drive off. A process that had been cumbersome, to say the least, at other places, Toyota of Plano actually made fun! I recommend Toyota of Plano to everyone and recommend you go talk to Chad Craig.....He will take care you. More
by joeyblackwell
Employees Worked With
Chad Craig
September 27, 2012
I had been shopping for a used car for 3 months now but wasn't sure on what I wanted but I knew i wanted a good deal. I walked into Toyota of Plano and was approached by Chad Craig. I automatically put up wasn't sure on what I wanted but I knew i wanted a good deal. I walked into Toyota of Plano and was approached by Chad Craig. I automatically put up my guard and didn't want to be harassed but chad did the opposite. He was able to educate me and answer all my questions. For the first time I felt like a salesman listened to what I wanted and didn't just see me as another commission check. Before I knew it, I purchased the car I was looking for all along. I would definitely recommend Chad Craig for his expertise and customer service! More
by Mary0401
Employees Worked With
Chad Craig
September 19, 2012
Anwar is extremely knowledgeable on the pros and cons which helped me to make a quick decision on my choice. He was extremely patient with every request that I made. With his help I was able to drive the which helped me to make a quick decision on my choice. He was extremely patient with every request that I made. With his help I was able to drive the vehicle that I had in mind and most importantly make the purchase on the same day and drive home with the new Highlander. I would recommend Mr. Anwar Achankunju to any and all friends and acquaintances that I have and will certainly promote the courteous service that was provided. Thanks again More
by sunny_aviary
Employees Worked With
ANWAR ACHANKUNJU, Anwar Achankunju
September 14, 2012
No return calls, you the customer have to do all the leg work yourself. When I setup the appt. requested to be called about another issue prior to bringing the car in for service. Received no call from th work yourself. When I setup the appt. requested to be called about another issue prior to bringing the car in for service. Received no call from the service department, I waited two weeks, I finally decided to call them the day prior to my visit. When I brought the car in I was told a part had to be ordered it would take a little over a week to get the part in. I waited three and a half week, still no call from the service dept. When I did call them instead of the service rep. Checking on the issue, I had to talk to parts dept. myself to confirm the part was in, then got transferred to the service rep so I could setup an appt. got his voicemail. I left a message and guess what he still has not called me back, going on 4 weeks now. Decided that I'm just going to take my car to another Toyota dealership. More
by tbnicky
Employees Worked With
Not naming
September 10, 2012
This has been the most amazing car buying experiende I have ever had. I will recommend this dealership to anyone I know looking for a car. While owning a new car if great, the process of getting one c have ever had. I will recommend this dealership to anyone I know looking for a car. While owning a new car if great, the process of getting one can often be daunting, but not this time. I have never felt more confortable and confident in my purchase than I have this time. The employees I worked with were knowledgable, helpful, and very patient. They provided the best customer service possible. I will be back to Toyota of Plano. More
by janas6200
Employees Worked With
Alie Shehadeh, Rusty Gentry, Ray Bellamine, Ray Bellamine
September 05, 2012
Jay was so helpful & friendly. Toyota of Plano has our business indefinitely! We were shocked at how quickly the process was, no haggling, not a long wait, we were treated like individuals! We LOVE ou our business indefinitely! We were shocked at how quickly the process was, no haggling, not a long wait, we were treated like individuals! We LOVE our new Toyota Corolla! More
by hes0036
Employees Worked With
Jay Lee, Jay Lee
September 04, 2012
I bough 2012 Prius on the first visit this facility and met Kevin Vo is kindness, frendlines and expertise to help me to get the car which I like the most met Kevin Vo is kindness, frendlines and expertise to help me to get the car which I like the most More
by TanhTran
Employees Worked With
Kevin Vo, Kevin Vo
September 03, 2012
Mark went above and beyond for us! He wasn't pushy, didn't call every five minutes and got us exactly where we wanted to be on payment! I highly recommend Mark and Toyota of Plano!! didn't call every five minutes and got us exactly where we wanted to be on payment! I highly recommend Mark and Toyota of Plano!! More
by ilotsmas
Employees Worked With
Mark Miller, Mark Miller
August 28, 2012
Jacoub was a HUGE help towards me and my dad on getting me my first car! I was very pleased with his services and I am very pleased with the 2010 Toyota Corolla S that he sold to us. He was a very nice guy me my first car! I was very pleased with his services and I am very pleased with the 2010 Toyota Corolla S that he sold to us. He was a very nice guy and I'm glad we had the pleasure to work with him! More
by danitotin
Employees Worked With
Jacoub Oueini, Jacoub Oueini
