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Toyota of Plano
Plano, TX
5,392 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 19, 2012
Anwar is extremely knowledgeable on the pros and cons which helped me to make a quick decision on my choice. He was extremely patient with every request that I made. With his help I was able to drive the which helped me to make a quick decision on my choice. He was extremely patient with every request that I made. With his help I was able to drive the vehicle that I had in mind and most importantly make the purchase on the same day and drive home with the new Highlander. I would recommend Mr. Anwar Achankunju to any and all friends and acquaintances that I have and will certainly promote the courteous service that was provided. Thanks again More
by sunny_aviary
Employees Worked With
ANWAR ACHANKUNJU, Anwar Achankunju
September 14, 2012
No return calls, you the customer have to do all the leg work yourself. When I setup the appt. requested to be called about another issue prior to bringing the car in for service. Received no call from th work yourself. When I setup the appt. requested to be called about another issue prior to bringing the car in for service. Received no call from the service department, I waited two weeks, I finally decided to call them the day prior to my visit. When I brought the car in I was told a part had to be ordered it would take a little over a week to get the part in. I waited three and a half week, still no call from the service dept. When I did call them instead of the service rep. Checking on the issue, I had to talk to parts dept. myself to confirm the part was in, then got transferred to the service rep so I could setup an appt. got his voicemail. I left a message and guess what he still has not called me back, going on 4 weeks now. Decided that I'm just going to take my car to another Toyota dealership. More
by tbnicky
Employees Worked With
Not naming
September 10, 2012
This has been the most amazing car buying experiende I have ever had. I will recommend this dealership to anyone I know looking for a car. While owning a new car if great, the process of getting one c have ever had. I will recommend this dealership to anyone I know looking for a car. While owning a new car if great, the process of getting one can often be daunting, but not this time. I have never felt more confortable and confident in my purchase than I have this time. The employees I worked with were knowledgable, helpful, and very patient. They provided the best customer service possible. I will be back to Toyota of Plano. More
by janas6200
Employees Worked With
Alie Shehadeh, Rusty Gentry, Ray Bellamine, Ray Bellamine
September 05, 2012
Jay was so helpful & friendly. Toyota of Plano has our business indefinitely! We were shocked at how quickly the process was, no haggling, not a long wait, we were treated like individuals! We LOVE ou our business indefinitely! We were shocked at how quickly the process was, no haggling, not a long wait, we were treated like individuals! We LOVE our new Toyota Corolla! More
by hes0036
Employees Worked With
Jay Lee, Jay Lee
September 04, 2012
I bough 2012 Prius on the first visit this facility and met Kevin Vo is kindness, frendlines and expertise to help me to get the car which I like the most met Kevin Vo is kindness, frendlines and expertise to help me to get the car which I like the most More
by TanhTran
Employees Worked With
Kevin Vo, Kevin Vo
September 03, 2012
Mark went above and beyond for us! He wasn't pushy, didn't call every five minutes and got us exactly where we wanted to be on payment! I highly recommend Mark and Toyota of Plano!! didn't call every five minutes and got us exactly where we wanted to be on payment! I highly recommend Mark and Toyota of Plano!! More
by ilotsmas
Employees Worked With
Mark Miller, Mark Miller
August 28, 2012
Jacoub was a HUGE help towards me and my dad on getting me my first car! I was very pleased with his services and I am very pleased with the 2010 Toyota Corolla S that he sold to us. He was a very nice guy me my first car! I was very pleased with his services and I am very pleased with the 2010 Toyota Corolla S that he sold to us. He was a very nice guy and I'm glad we had the pleasure to work with him! More
by danitotin
Employees Worked With
Jacoub Oueini, Jacoub Oueini
August 28, 2012
The sales experience was excellent from the time we arrived to the final purchase. We were given enough time to evaluate multiple options available in the Prius line. David was very patient in explai arrived to the final purchase. We were given enough time to evaluate multiple options available in the Prius line. David was very patient in explaining the advantages of a hybrid. I have rated the dealership as excellent because of the attentive service we received. More
by marytw
Employees Worked With
David Rodriguex
August 25, 2012
Sam was patient, knowledgeable and helpful. I would recommend him. And the used car group was also helpful and knowledgeable. I had some requirements and Sam and the finance specialist worked with me. recommend him. And the used car group was also helpful and knowledgeable. I had some requirements and Sam and the finance specialist worked with me. More
by rransone
Employees Worked With
Partricia Ransone, Sam Kaar
August 23, 2012
I had my 2005 Honda Odyssey stolen a couple months ago and wanted to replace it. I found that Toyota of Plano had one and I sent an inquiry. Mark Miller got right back to me. I went in to see and test and wanted to replace it. I found that Toyota of Plano had one and I sent an inquiry. Mark Miller got right back to me. I went in to see and test drive the car the next day. It was a 2006, one owner and in great shape. Even had a few things my other one did not. ? I worked a deal very quickly with Mark and got it for a great price. They even did some additional work on the car for me at no charge and with the best attitude. I could tell they wanted to ensure I had a great experience. I would defiantly buy another car from them. We also have a Toyota 4-runner and I would not hesitate to take this car to their service department. Thanks for a great experience! Dawn White More
by joette.white
Employees Worked With
Mark Miller, Mark Miller
