Toyota of Plano
Plano, TX
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Sean (Li) was very friendly and helpful with showing and selecting the car that was best for us. He made our purchase experience at Toyota of Plano hassle-free and satisfactory. selecting the car that was best for us. He made our purchase experience at Toyota of Plano hassle-free and satisfactory. More
Had a wonderful experience with Woody and Faz - THEY WERE GREAT - professional, nice helpful and accommodating. They made me feel comfortable and confident in my first car buying experience. However t GREAT - professional, nice helpful and accommodating. They made me feel comfortable and confident in my first car buying experience. However the finance manager that we worked with made the experience very unpleasant. He was condescending, obtuse, rude, and very quick to anger - he refused to answer questions because he was impatient and more concerned with making a sale than helping us make the right decision. I was offended and frustrated by my interaction with him and walked out of his finance office feeling stressed and upset rather than excited about the purchase of my new car. If I return to this dealership, I would refuse to by a car if I had to work with this finance manager again, and would also advise my friends and family to do the same. More
About a year and a half ago, summer of 2011, one of our family friends referred us to Anwar at Toyota of Plano when my mom was looking to buy a new car. She bought a 2011 Camry Le. The people at Toyota of family friends referred us to Anwar at Toyota of Plano when my mom was looking to buy a new car. She bought a 2011 Camry Le. The people at Toyota of Plano were outstanding, helpful, and genuinely had a concern for our need for a great car that would be reliable and a pure pleasure to drive. Anwar worked with us to help my mom find the perfect car she wanted. Now its the end of 2012 and I have graduated from college and in need of a reliable, sporty/fun to drive car that would give me great gas mileage. It's because of Anwar's excellent service and his willingness to find the perfect car I was looking for that made me come back to Toyota of Plano. I bought a 2012 Camry SE and it has been a pure joy to drive. I know within 2 years we will be needing another car and I can't think of another dealership to go to or another sales agent to work with than Anwar at the Toyota of Plano. Once again I want to thank him and Toyota of Plano to have the amount of car selection it has and the outstanding service that gives me comfort and assurance every time I'm on the road. Thanks again! More
Anwar, Did a excellent job handling our request for buying 2nd car from Toyota of Plano. Will refer Anwar to our family & Friends. Thanks . Thomas Irving. buying 2nd car from Toyota of Plano. Will refer Anwar to our family & Friends. Thanks . Thomas Irving. More
I came in to the service department at Toyota of Plano due to a recall. When I called for the service appointment, Randy confirmed that the necessary parts were in stock. The car was serviced quickly, i due to a recall. When I called for the service appointment, Randy confirmed that the necessary parts were in stock. The car was serviced quickly, in half the time quoted to me by another dealership. Waiting area is clean and comfortable. Employees are professional and courteous. Will definitely be returning. More
This is a excellent showroom that wide variety collection and my sales person Jacoub did an excellent job in helping me choosing the best car.... HIs service is very much appreciated and his response for and my sales person Jacoub did an excellent job in helping me choosing the best car.... HIs service is very much appreciated and his response for the queries are very good... Cheers, Harsha More
Followup was outstanding from my intial internet inquiry, phone calls returned, and e-mail replies. Mr Ati was on top of everything and was very knowledgeable about the car, even though it wasn't a Toyota. H phone calls returned, and e-mail replies. Mr Ati was on top of everything and was very knowledgeable about the car, even though it wasn't a Toyota. He was straight forward with me and was able to answer all my questions and reassured me thoughout the sales process. He was instrumental in changing over my insurance to the vehicle even though this was a Saturday morning. This level of attention continued through getting my license plates which arrived exactly when he said it would. After the sale, the Goodyear store I took my (used) purchase to said the vehicle had really been taken care of and that I had gotten a good one for the price paid. If I had to do it all over again, Toyota of Plano would be my first choice for a used vehicle. More
Alie did a great job with our Tundra purchase. He was able to get us what we needed to finalize the deal. Great buying experience. Rafael did a great job as well. We explained your situation with a c able to get us what we needed to finalize the deal. Great buying experience. Rafael did a great job as well. We explained your situation with a concierge service price with another dealer and he was able to better that price. Again great buying experience. Thanks. More
Randy George was excellent, from the time I drove up until I drove away. I had general maintenance and he called me with an issue that needed to be addressed and helped me take care of that efficiently until I drove away. I had general maintenance and he called me with an issue that needed to be addressed and helped me take care of that efficiently and without breaking the bank. I am very happy with the service, and the people I came across including the gentleman that drove me back to work. More
I am now a loyal customer of Toyota of Plano - Thanks to Jacoub. He made this the most comfortable car purchase ever, a salesman who looks after the customer with energy, knowledge and sincerity. He did t Jacoub. He made this the most comfortable car purchase ever, a salesman who looks after the customer with energy, knowledge and sincerity. He did the one thing a customer needs…he took the stress out of car buying. I will be recommending Jacoub to friends and family, coworkers, and my boss even. And will be looking forward to future Toyota of Plano purchases. More