Toyota of Plano

very infomative,knowlegable,curtious,customer friendly,took time to explain everying,toyota of dallas blessed to have sales person like Anwar.i will recommend friends. friendly,took time to explain everying,toyota of dallas blessed to have sales person like Anwar.i will recommend friends. More

I really enjoyed working with Karen Schlatterer at Toyota of Plano. She was always pleasant to answer any questions that we had about the process. She was very professional in her dealings to the very end of Plano. She was always pleasant to answer any questions that we had about the process. She was very professional in her dealings to the very end of the sale. We would recommend her for anyone looking to purchase a car at this dealership. More

I am writing this review as an addendum to one I wrote a couple of weeks ago. Went in to buy a car for my mother and got off to a rocky start with the sales person. After writing the first review I was imme couple of weeks ago. Went in to buy a car for my mother and got off to a rocky start with the sales person. After writing the first review I was immediately contacted by Faz Imam and asked what he could do to make my experience a better one. I also rec'd a call by David Strawn to let me know they would do what ever it took to make my car-buying experience a good one. After dealing with Faz and David I definitely have an entirely different opinion of this dealership than I did the first time I went in. On a side note...The people that answer the phone on the used car side need some customer service training. When I called and the person you are asking for is not in/available they just tell you to call back later...How about "would you like their VM"? More

After 25 years leasing and servicing my vechicles with Toyota of Richardson, decided to move my business to Toyota of Plano - largely due to Karen Schlatterer's professionalism and knowledge. I look forw Toyota of Richardson, decided to move my business to Toyota of Plano - largely due to Karen Schlatterer's professionalism and knowledge. I look forward to working with Karen and Toyota of Plano in leasing future vechicles and servicing. More

Matt made the entire car buying experience pleasant and hassle free. And his follow up after the sale has been above and beyond. I would reccommend him to anyone looking for a new Toyota. hassle free. And his follow up after the sale has been above and beyond. I would reccommend him to anyone looking for a new Toyota. More

Jacoub was friendly and knowledgable, and even being busy we didn't feel neglect. He did a good job explaining the car and its options, and helping us into out new car purchase. Thanks Jacoub! John was also we didn't feel neglect. He did a good job explaining the car and its options, and helping us into out new car purchase. Thanks Jacoub! John was also friendly and helped us out get the best options for our protection for the future. Thank you guys we appreciate all your efforts! More

We have a wonderful experience at this dealership thanks to Jacoub from sales and John from Finance. We got a fantastic deal on a 2013 Highlander and will definitely be recommending this dealership to other to Jacoub from sales and John from Finance. We got a fantastic deal on a 2013 Highlander and will definitely be recommending this dealership to others. These guys were friendly, knowledgeable, experienced, and understanding. 5 star customer service!!!! Thanks so much! More

Alie was great, went in expecting to just look around. He asked what it would take to get me to leave with a new truck today. I gave him my wants and price target and he met them all so I left with a new tru asked what it would take to get me to leave with a new truck today. I gave him my wants and price target and he met them all so I left with a new truck. More

the high rate I gave is due to the fact the all the dealers mentioned very extremely pleasant and friendly and made for a very enjoyable time and the end result was that I not only bought the car I wan dealers mentioned very extremely pleasant and friendly and made for a very enjoyable time and the end result was that I not only bought the car I wanted for a reasonable price but I also had a good time. All of them, but specially John Fulgoni and Halit Ozaltun did everything in their power to assure that I "understood" the intrincasies of the new car. Rafael Amzain and Ray Bellamie were equally great to deal with. Bottom line is, I had excellent service and, I repeat, an enjoyable time More

Clear view and description of the model, competitive pricing, packages offered on the service contracts - benefits/downsides, not rushing and not being to pushy. willingness to understand the needs bett pricing, packages offered on the service contracts - benefits/downsides, not rushing and not being to pushy. willingness to understand the needs better. More