Toyota of Plano

Jacoub met me at 8:30 am today (Saturday) to test drive a car. Then I spent the day driving all over the metroplex to check out similar cars. He called me thoughout the day to see how it was going. After a l car. Then I spent the day driving all over the metroplex to check out similar cars. He called me thoughout the day to see how it was going. After a long day, I returned to the salesperson that felt more like a friend! The quality of the car was much better than the others I drove at different dealerships. Jacoub was with me until after 9:00 pm when I drove away in the new car (the one I should have just bought at 8:30 AM). My experience with John Donawho was also great. I've never enjoyed the finance process of buying a car as there is usually something in the contract that you said you did not want. Not this time, it was quick and there were no surprises...I'm impressed. I've purchased 2 Toyotas in 5 weeks...I'm sorry Toyota of Dallas, Toyota of Plano has you beat!!! Cindy O. More

Buying from John and the Toyota of Plano family is what buying a new car experience should be for everyone. This is my second new purchase from John within a year. From the very beginning John was very h buying a new car experience should be for everyone. This is my second new purchase from John within a year. From the very beginning John was very helpful and really understood what I was looking for. When I first contacted him, he did not have the exact car I wanted and he went above and beyond to get it. Not once he rushed me or showed any impatience like most sales personnel will show. The entire purchase experience was all about me and what I wanted, making feel very much in control. Clearly John and Toyota of Plano are all about taken care of the customer and when my purchase process concluded I felt so happy and satisfied with my car and most of all with his personable service. John really made my purchase experience fun and when I drove off in my new car it remind me as a kid and the perfect Christmas morning when I got everything I wanted... More

My primary contact for the sale of my 2005 Sienna and the lease of a new Sports Camry was handled by Halit Ozaltun. I had an extremely positive experience with this gentleman and the dealership. Everything w lease of a new Sports Camry was handled by Halit Ozaltun. I had an extremely positive experience with this gentleman and the dealership. Everything was handled with precision and professionalism. It is not often that you as a consumer may dread the experience of getting a new car. This was not the case for me this time. I actually enjoyed the experience, made new friends and am delighted with my new vehicle. Everyone seemed to come together as a team to get me an "emergency" cash distribution I needed for a personal matter and they handed me a check, as promised and without delay. You can tell that there is a comrade between upper and lower management. On a scale of 1-10. I would give my experience an 11. The dealership is very well located to me and that also is a plus.The finance team was terrific in going over all details and was able to answer any question I had. They made the process very quick - from start to finish I turned in a used car and drove out with a brand new one in less that 2 hours. I've been driving from 46 years and I can't recall a more positive experience that this. The car handles very well, is very sporty and I've received a number of complements about it. So I'm pleased with the product and the driving experience - especially it's ability to interface with my iPhone. Terrific sound system by the way. I also feel comfortable with Halit to put him on my speed dial because i know he is the kind of person that takes great pride in customer satisfaction, never pushy. He was very thorough, patient and attentive to all my needs and concerns. A+ More

This was by far the easiest new car purchase I have ever made. Both Robert and Faz made certain that I was being taken care of and there never a moment that I felt the transaction was lagging. I will highl made. Both Robert and Faz made certain that I was being taken care of and there never a moment that I felt the transaction was lagging. I will highly reccomend both men and the dealreship to my friends. More

Brian spent lots of time with me, being as kind and polite as I could have asked for. He wasn't pushy but was factual and seemed to know the process and the cars very well. He and his manager worked w polite as I could have asked for. He wasn't pushy but was factual and seemed to know the process and the cars very well. He and his manager worked with me as best they could, and we wound up having a very pleasant interaction. We were even laughing, and I was told that doesn't happen a lot during car transactions. Brian is my car "person" from this day forward. You have a wonderful employee. More

Anwar is a true pleasure to work with. I had asked him for pricing 6 months earlier on an entirely different vehicle and while I did not buy at that time he supplied me with all the information I asked of for pricing 6 months earlier on an entirely different vehicle and while I did not buy at that time he supplied me with all the information I asked of him. Never being pushy but always being helpful. Six months later I decided on a whim it was finally time to get that new car but a different choice then I started with and when I inquired about it on line a very helpful gentleman helped me out graciously and courteously. About a day into the process I remembered the other gentleman who had helped me 6 months earlier and thought it was bad business on my part to not take my purchase to him. So I went back and checked through my emails to find the name and yes it was same person. Anwar was so helpful once again. You don’t run into people this diligent and kind very often in life, certainly not in business transactions. Do yourself a favor, if you need a car and it’s a Toyota, go see Anwar, you will be glad you did. I love the follow up from Toyota of Plano as well making sure I am happy with my purchase. They do not treat you with an out of sight out of mind attitude at all. More

I have had best customer service from David Rodriguez. He has shown a lot of patience and friendliness while he helped me buy my first car. has shown a lot of patience and friendliness while he helped me buy my first car. More

At the time we visit this dealer we went to many other Toyota dealers, I need to say this is one of the best. They are really persistent to gain your business, but they do it in the right way. They were Toyota dealers, I need to say this is one of the best. They are really persistent to gain your business, but they do it in the right way. They were very friendly and they had a lot of patience with us. John Fulgoni is an excellent and professional sales person and he would do whatever it takes to please you in terms of car, prices, features for the cars, etc. He will look for different options to find the best deal for you. In addition, he will answer any questions or concerns at any time even after you buy the car, his dedication for the costumer is incredible. I really feel very happy with the service and the car and if you go to this dealership John is the right person for you. More

I came into the dealership thinking I will just be viewing the new models. I did my research and I was decided on a Toyota Camry. This will be my first Toyota. I set up an appointment with Karen Schla viewing the new models. I did my research and I was decided on a Toyota Camry. This will be my first Toyota. I set up an appointment with Karen Schlatterer and I could not have picked a better person. She is very professional in every aspect. She was also very patient with me and my husband. Being senior citizens and hard to hear sometimes, she treated us with respect and accommodated our needs for the new car. The last time we shopped for a new car was in 2005 and we had a terrible experience. We were pushed into buying a more expensive model with extras that we never got to use. But not with Karen. She knew what we wanted and did not push for more. In fact she kept reminding us: "But you only wanted an L". And when we finally got the car we wanted, (we upgraded to LE because she found one on the lot for the same price), she spent more time showing features that we will need immediately when we were finally ready to drive it home. All the people we met and saw at the dealership were very nice and friendly. I will not have a problem recommending this dealership anytime. And the big bonus will be meeting Karen Schlatterer. More

Henry Stumpf was the best salesperson that I have worked with. He knew what I wanted and kept in touch until it was available. with. He knew what I wanted and kept in touch until it was available. More