Toyota of Plano

We were looking for a 2012 Hyundai, and after using quite a few search engines, we found the vehicle we wanted located at Toyota of Plano. After making the initial contact telephonically with Shane House, w a few search engines, we found the vehicle we wanted located at Toyota of Plano. After making the initial contact telephonically with Shane House, we communicated by e-mail and phone for the next 24-36 hrs. I asked Shane for certain specifics on the car, and he responded promptly with the answers. We decided to make the drive (~2 hours due to the construction) and met Shane. He then introduced us to Sal, who had our paperwork in hand. Sal was patient, courteous, knowledgable, and professional throughout our interaction. He is far removed from the pushy stereotype of a car salesman, and was a true gentleman to deal with. We then dealt with Sam Kaar to finish up the financial portion of our purchase. Sam was very cordial, informed us of various options available to us, and finalized the paperwork. Our transaction was quite smooth due to the professionalism and integrity of Shane and Sal. The bottom line for us: the folks at the *Used Car* division of Toyota of Plano did what they said they would do. There was no debating of anything. More

Sal Rodriguez...what can I say? Amazing human being. Very patient with me when I was looking for the right car. Explained all my options to me and helped me with making the right decisions and choice. Overal patient with me when I was looking for the right car. Explained all my options to me and helped me with making the right decisions and choice. Overall the best experience I have ever had with a sales man. I have a problem however with the Finance Department. These guys can not be straightforward and forthcoming. It was one BS game after the other to make one cave in. Not a good experience dealing with a gentleman named Sam Karr. First he babbled about everything in a non-interactive manner and then rudely didn't offer an opportunity to go through my options and then had the audacity to tell me they have a lot of busy customers to whom they rather tend if i couldn't make up my mind. He was very rude and not genuine when he tried to have a personality. Get a better individual in the Finance Department, one who actually provides one on one attention rather than one who just blabs for 10 mins and start throwing figures in your face. More

We did not put chase from Toyota of Plano, but we would. We were in Dallas from Louisiana to purchase another car and the experience was not as smooth. When we do purchase, which will be in the next year, w We were in Dallas from Louisiana to purchase another car and the experience was not as smooth. When we do purchase, which will be in the next year, we will go to Mark Miller because of his friendliness and his upfront description of the vehicle we were looking at. More

Karen was awesome. I selected the vehicle I wanted online and Karen immediately emailed me to advise of the price and availability of the model I wanted. I went in to the dealership the next day and we were and Karen immediately emailed me to advise of the price and availability of the model I wanted. I went in to the dealership the next day and we were quickly able to find the vehicle I needed. The entire process was painless, quick and, above all, fair. I dealt with numerous dealerships while shopping for this vehicle and Karen and Toyota of Plano were better in every single area of the experience. If you want a fair and quick auto experience, Karen is the salesperson I would recommend, and Toyota of Plano should be your dealership of choice. More

Everyone we encountered was eager to please and ensure that we got the vehicle that we wanted. The price for the car was a little higher than we anticipated, compared to the USAA predicted good price, b that we got the vehicle that we wanted. The price for the car was a little higher than we anticipated, compared to the USAA predicted good price, but I believe the price was in line with the purchase of a new and highly anticipated design in it's infancy. We received fair value on our trade-ins and the price included no surprises when it came time to settle at car pick up time. Thanks for a very good purchase experience.with all with whom we dealt at the dealership! More

Matt was very helpful about searching out the vehicle we wanted and following up every step of the way. He not pushy, but answered all our concerns and welcomed our questions. We were treated fairly on ou wanted and following up every step of the way. He not pushy, but answered all our concerns and welcomed our questions. We were treated fairly on our trade-in and final price. He took the time to familiarize us with our car and has continued to respond to new questions, even after the sale. His objective was making us happy with our new car, and it showed. Jay Hassell went above and beyond in setting up the financial details. His personal friendliness and proactive ideas for savings made the whole complicated paperwork not a hassle (pardon the pun). We would recommend Toyota of Plano. More

Alie was extremely polite and professional. He let my wife and myself test drive the Corolla S that we wanted to purchase and was very patient in showing us the dash control screen operation and set up. wife and myself test drive the Corolla S that we wanted to purchase and was very patient in showing us the dash control screen operation and set up. We went back and forth on the purchase price around three times, but that is part of buying a vehicle. In the end, I was pleased with our negotiated purchase price. They were very busy with customers so we had to wait around 1 1/2 hours to sign the purchase contract. Finally, Jay Hassell the Finance Manager said that he would process our paperwork since the other 3 finance employees were busy. Jay was very friendly and efficient with processing our paperwork. I would definetly recommend Toyota of Plano for the purchase of your Toyota. This was our 2nd purchase from them. More

The salesman Sal he is very helpful, and very patient. We are very glad that he's been our salesman, and very happy with our purchase. Sal is great. We really appreciate his assistance. Finance officer Jo are very glad that he's been our salesman, and very happy with our purchase. Sal is great. We really appreciate his assistance. Finance officer John is a wonderful person, very friendly and helpful. Explain everything to us in details, never push. Actually helped us saved some money indeed, thank you John! Happy RAV 4 buyer--- Shan and Jing More

Our experience with Toyota of Plano and Mirza Begovic was excellent. He was an extremely knowledgeable sales person and was very patient in finding us the right deal when we were upside-down in our car. He w excellent. He was an extremely knowledgeable sales person and was very patient in finding us the right deal when we were upside-down in our car. He was professional and treated us with respect. Very refreshing after having dealt with a condescending "used car salesman" type tacky sales rep at another dealer. Mirza also went the. Extra mile and discussed how we might save money installing a hitch on our new Highlander. I live closer to another dealer, but will drive the distance to have Mirza as our salesman again. I wholly recommend he and the dealership to anyone needing a new Toyota vehicle. More

Very positive experience as usual.. This is the 3th vehicle that I have purchased from Toyota of Plano and this time as in the past I could not be happier... The guys I worked with were excellent and I vehicle that I have purchased from Toyota of Plano and this time as in the past I could not be happier... The guys I worked with were excellent and I would recommend this dealership and this men to anyone... Thanks for working with me. More