
Toyota of Plano
Plano, TX
Filter Reviews by Keyword
By Type
Showing 5,424 reviews
I was very pleased in dealing with Toyota of Plano purchasing a 2012 Prius wagon. In the past, any car I purchased was a total beating. My Sales Consultant Sunny Ati was professional, knew the parti purchasing a 2012 Prius wagon. In the past, any car I purchased was a total beating. My Sales Consultant Sunny Ati was professional, knew the particulars on the Prius and made me feel more of a partner in the transaction. I would recommend anyone considering purchasing a new or used car to check out Toyota of Plano. I will definately go back for my next car. John Scallon More
It was a pleasure dealing with David, Tim, and the Toyota of Plano team. I was interested in a car but was postponing considering a purchase until later this year. One day while my car was in service I wa of Plano team. I was interested in a car but was postponing considering a purchase until later this year. One day while my car was in service I walked over to the new car showroom to look around. David approached me and we had a nice conversation. During our conversation he asked if I what I was driving and if I was considering another car. I acknowledged that I was but not until later in the year. David's easy going, customer focused professional style was appealing and I decided to consider moving up my plan. I was interested in a car that was in limited supply, but David assured me that he could get the car. We moved ahead to discuss terms of a transaction and reached agreement quickly without the usual hassles of buying a car. I must commend Tim O'Grady for being very helpful in reaching an agreement on the terms. The team went to work to find the car but was unsuccessful in trading out with other dealers so the car had to be ordered. I subsequently learned that David had ordered the car the day we signed the contact as a back up plan to the effort to trade out with other dealers. I was impressed and believe it significantly shortened the time to get the car. David kept me informed of the progress on getting the car on a regular basis and the car arrived almost to the exact date that David had given me. This is my second new car purchase from Toyota of Plano and I would certainly make the dealership my first stop for future purchases. More
I HIGHLY recommend this dealership. Very professional staff and friendly. Brian Salm, my salesman wasn't pushy. He was knowledgeable, courteous, respectful, and an overall nice man! John Donawho found staff and friendly. Brian Salm, my salesman wasn't pushy. He was knowledgeable, courteous, respectful, and an overall nice man! John Donawho found me a better rate rather than going with my financing I brought. I will shop with Toyota of Plano again when I need another car. Thank you- Jennifer Surles A new Toyota Avalon owner :) More
Jacoub was fantastic. The dealership had the car we had seen on the internet, at the price we had seen on the internet. The process was easy and quick all the way through- from the test drive to signing t seen on the internet, at the price we had seen on the internet. The process was easy and quick all the way through- from the test drive to signing the deal. Everyone was friendly and courteous and knowledgeable. It was one of the best car buying experiences we have had in 25 years! I will definitely recommend this dealership and Jacoub as a salesman. And after driving our new RAV4 all weekend, we love it! More
Karen Schlattere was awesome to work with. She made what can sometimes be a dreadful experience of buying a car a positive experience for me! She was attentive to what I was looking for in a car and didtn can sometimes be a dreadful experience of buying a car a positive experience for me! She was attentive to what I was looking for in a car and didtn try and push me in another direction but also provided pros and cons if I purchased one car over another -- much appreciated! She was very personable and provided EXCEPTIONAL customer service!! I would highly recommend Karen -- you wont go wrong! More
For over a month I have been in contact with 15 dealerships in an effort to secure the best possible price for a 2013 Sienna. Toyota of Plano not only won me over with the best price, but Robert S dealerships in an effort to secure the best possible price for a 2013 Sienna. Toyota of Plano not only won me over with the best price, but Robert Shultz was consistently the consummate professional. He never pressured me and he never misled me. I was so impressed, I plan to use your dealership for all my service needs – and I live southeast of Kemp,TX. More
Mark and John worked very hard to get me in the right car at the payment I needed with difficult financing. The best experience I have had at a dealership. at the payment I needed with difficult financing. The best experience I have had at a dealership. More
My first contact with Toyota of Plano was with Halit Ozaltun. I walked right in, and told him I was looking for the most guileless, honest salesperson they had. He told me he felt he was and that he was Ozaltun. I walked right in, and told him I was looking for the most guileless, honest salesperson they had. He told me he felt he was and that he was the top-seller for their dealership. He was very kind and wanted to help me find exactly what I was looking for. He never gave me a limit or restriction and when he didn't know information right off the bat, he went to find someone who did. Although the offer on my trade-in was much lower than expected at first (there was a change oil light on on the dash), the manager asked me if I knew why it was on and accepted my response when I explained. My "perfect" car was located and Halit was in contact with me via email and telephone practically daily to update me on it's arrival and additional information. When it arrived, I met them at the dealership and worked with their wonderful finance department which helped me find the best option for financing in an honest manner. Overall, I was very impressed by the service and level of respect and honesty exhibited by the people at Toyota of Plano. More
Sean Li is very professional. He spent a lot of time in helping me find the right car with very good price. He always explained me tech questions which sre very helpful for me to make decision. Honest, tr helping me find the right car with very good price. He always explained me tech questions which sre very helpful for me to make decision. Honest, trustful young man, I highly recommend him when you look for a Toyota Car. More