Toyota of Plano

I had a great experience over the three separate days I visited. Mourad listened and never was pushy or assuming. He wanted me to happy with my purchase and encouraged me to be thorough. He helped me learn visited. Mourad listened and never was pushy or assuming. He wanted me to happy with my purchase and encouraged me to be thorough. He helped me learn as much about my purchase as possible. The negotiation process went well and the trade in process. The finance/loan part was very smooth and thorough. I think that the overall customer experience was outstanding. More

Jay Lee is very friendly and answered all the questions I had. i felt very comfortable and knew that I could trust him (and the company). He helped make sure I was making a good decision and tried to find had. i felt very comfortable and knew that I could trust him (and the company). He helped make sure I was making a good decision and tried to find any discount categories I could be eligible for, to help with financing. And, whenever he was with another customer, he made sure I was taken care of. Adel Sammak assisted and added more insight to Scion cars. He is also very informative. When it came down to financing, Tony Yazbeck was very helpful--explained every option I had and answered all my questions. He also helped find me a discount, which was a very nice surprise. In the end, Jay Lee showed me the car and made sure I was comfortable in it and that I had all my questions answered. More

Very pleasant and smooth experience. We didn't leave the dealership feeling completely ripped off. Both Jay L and Jay H were very professional and courteous. the dealership feeling completely ripped off. Both Jay L and Jay H were very professional and courteous. More

I found John Fulgoni to be easy to negotiate with and I felt very much that I got a good deal. John was courteous and smart. He knows his product and he knows the process. If you come in to buy a new ca felt very much that I got a good deal. John was courteous and smart. He knows his product and he knows the process. If you come in to buy a new car from John and are realistic in your expectations, you will find the overall experience to be very pleasant. I've purchased dozens of cars in my life and this was one of the best buying experiences I've had. Do your homework before you come in but you will find that John and his associate Mustafa (very polite and decent guy) will work with you and you'll end up with a great deal. More

My sales representative was patient and made it clear that they wanted my business. There weren't any gimmicks, no bait or no tactics done to make me feel simply like a sale, but rather made me feel as a that they wanted my business. There weren't any gimmicks, no bait or no tactics done to make me feel simply like a sale, but rather made me feel as a friend. When I told them the vehicle I was looking for, I was brought to that exact vehicle and not another vehicle with a higher price. I purchase the car late at night and there were no employees that rushed me to leave just so they could make it home. I am more than happy to have my return business at Toyota of Plano. More

I found vehicle on line and Karen emailed me the Drive Out Price, which was competitive to me. As such I visited Toyota of Plano dealership and met with Karen. I found Karen very professional and knowledg Out Price, which was competitive to me. As such I visited Toyota of Plano dealership and met with Karen. I found Karen very professional and knowledgeable Sales Women, she save my time and get the deal done very quikly and I was out of dealership in no time. Note: Karen also draw my vehicle to my Home which I really appreciated for Personal Service Provided. Definitively I would recommend Toyota of Plano dealership of my choice and Karen would my favorite Sales Person. Jamal More

I came to this dealership with no intention of buying a new vehicle. I mainly wanted to prove to a friend that I was not able to trade in my recently purchased used Chrysler Town & Country and get a new T new vehicle. I mainly wanted to prove to a friend that I was not able to trade in my recently purchased used Chrysler Town & Country and get a new Toyota Sienna van. However, I was proven wrong. Our salesperson was Tariq Hussein who was quite knowledgeable about the van and its features. Tariq is also very friendly and personable - not pushy at all which is what I liked about him. My last experience was at Toyota of Dallas and it was not a very pleasant experience. So, Tariq had his hands full since I just knew that he was on an impossible mission to sell this van. We test drove the van. Believe me Tariq has a lot of patience because I was so undecided on what to do but he gave me my space to think about it and in the end Tariq was able to answer any and all questions that I had so I sat down and begin filling out the paperwork. Rafael Amzayan then entered the picture and assured us that they would do their best to get us at the right payment amount that I was looking for and a great interest rate. It took a lot of manuvering and back and forth but in the end Rafael came through with the lowest interest rate that I've ever had on a vehicle 3.39% (I believe) and the payment right where my current payment was at. The deal was made! I was next led back to meet with Ray Bellamine who made the signing of all the paperwork easy and went out of his way to get me a good deal on Gap insurance which I was at first not going to get. The paperwork process was done with ease and Ray explained what each item was for as I signed them. I can't say enough about what a great group of guys I had the pleasure of dealing with at Toyota of Plano. Each one was friendly, honest and went of their way in getting this deal done. I am quite impressed with them and have already recommended others who mentioned being interested in a new car to go to Toyota of Plano and see how easy buying a new vehicle can be. Thanks guys! Carl Boney More

The staff at the dealership worked together to make the purchasing process as painless as possible. We had a small window of time to close the deal and they were able to deliver. I will most likely retur purchasing process as painless as possible. We had a small window of time to close the deal and they were able to deliver. I will most likely return for our next vehicle purchase. More

Mark did a great job of helping quickly identify the exact car we wanted and worked well to get us to the number we needed to buy right away. Would highly recommend him. exact car we wanted and worked well to get us to the number we needed to buy right away. Would highly recommend him. More

This is the second time I have purchased a vehicle from Toyota of Plano. The service cannot be beat! The employees are always friendly whether in sales, service or financing. John Fulgoni was very patie Toyota of Plano. The service cannot be beat! The employees are always friendly whether in sales, service or financing. John Fulgoni was very patient and helpful in helping find the right vehicle for my needs. Sam Karr worked very quickly to get me the best financing for my purchase and explained any details to me that I did not understand. Both John and Sam made the purchase stress-free. The most difficult part was trying to decide which vehicle to purchase. I could not ask for a more pleasant car-buying experience than what I received at Toyota of Plano. I will recommend this dealership to my friends and family for certain! More