Toyota of Plano

I am was very pleased with the service and would definitely recommend others. The main reason I was impressed was, with the intention to give the best that was there to offer among the used lot. The definitely recommend others. The main reason I was impressed was, with the intention to give the best that was there to offer among the used lot. The cars I had shorlisted were already sold out and Anwar took the pains to run through the inventory to find a car that suited my needs the best..infact better than what I could ask for More

I have to say that my experience with this dealership has been fantastic! Buying a car is a big financial commitment, and I like to take my time to figure out exactly what I want. I had visited a few other d been fantastic! Buying a car is a big financial commitment, and I like to take my time to figure out exactly what I want. I had visited a few other dealerships, prior to going to Toyota Of Plano, and the other dealerships put so much pressure on me to buy immediately, so I left, not happy. When I went to Toyota Of Plano, I met with Halit (Sales), and he was so nice and helpful, without any pressure to buy. I visited Halit 3 separate times to look at vehicles, and he was so informative and helpful everytime. I remembered his wonderful demeanor and knew that I wanted to definitely make my purchase through Halit. He introduced me to Tim O'Grady (Manager), who was also very nice and helpful, again, without pressure. Tim presented numbers to me and was fair with what he offered. I did my financing with Jay Hassell (Finance Manager), who helped me understand all the aspects of the warranties. He recommended only the things he felt I really needed and was quite informative about my financing. I actually purchased more than what was recommended. I have to say that Toyota Of Plano made my purchasing process a very happy one! It is stressful buying a car, but they made my experience wonderful and I left with my car feeling good about my purchase. Thank you again, to these gentleman and Toyota of Plano. Hilary R. 3/27/2013 More

I accompanied a good friend of mine, Sherri Sneed, to the dealership, to help her buy a car. Karen was our sales person. She had initially contacted Sherri via email when Sherri inquired about a Prius. Sh dealership, to help her buy a car. Karen was our sales person. She had initially contacted Sherri via email when Sherri inquired about a Prius. Sherri wasn't sure if she was going to trade her 5 year Prius in when we walked in. She was just thinking about it. We had a bad experience at another dealer right before we got to Toyota of Plano. We would have not had problem walking out of Toyota of Plano if we felt we were not treated well. However, our experience was quite surprising. Sherri made a deal that night. Karen was probably the most professional and ethical sales person I have met. She was also very patient and friendly, even though she had been there since early morning. The gate to look at the cars in the back was locked and we had to go back and forth a few times, but we didn't mind at all (in my opinion - the gates should not be locked until the final customer is gone). I don't usually like any car sales personnel, but immediately felt a rapport with Karen. She saw things from our side, while explaining things from her viewpoint also. She worked with us to make a deal we were happy wtih. We arrived at 8 pm and didn't leave there until after midnight. We never felt rushed or pressured. I am sure Karen was exhausted, but she didn't show it. I rate Karen as outstanding. I would recommend all my friends to her in a heartbeat. More

Tip is a professional and kind man. He gave me a lot of information and advice while I was buying my car and also helped me a lot during my after-sale service. information and advice while I was buying my car and also helped me a lot during my after-sale service. More

My experience at Toyota of Plano was excellent. I felt very comfortable talking and negotiating with Brian and I believe he gave us his best deal possible. He made our experience buying a pre-owned vehicl very comfortable talking and negotiating with Brian and I believe he gave us his best deal possible. He made our experience buying a pre-owned vehicle enjoyable. More

My experience with both Brian and John was professional and efficient. They both made the car buying experience over-whelming painless, and they both deserve a pat on the back for there work and attentiven and efficient. They both made the car buying experience over-whelming painless, and they both deserve a pat on the back for there work and attentiveness. I would with-out a doubt recommend this dealer ship due to the hassle fee experience. More

Had a great experience buying a Prius from this dealer. The car was priced really fairly and Tip was super helpful during the whole process. It is my first car bought on my own and he made a stressful task The car was priced really fairly and Tip was super helpful during the whole process. It is my first car bought on my own and he made a stressful task very quick and simple! More

I live in McKinney right near a Toyota Dealership, but,,,I drive to you 40 minutes away, why? Two reasons: 1, Randy George. top notch, fast, efficient, friendly, takes care of business, just an all but,,,I drive to you 40 minutes away, why? Two reasons: 1, Randy George. top notch, fast, efficient, friendly, takes care of business, just an all around great person. 2. Master Mechanic-Steve, what a great guy, takes pride in the work that he does, handles our issues with our car with the utmost care. If these 2 guys ever go, we go, they are the only reason that we come there, they take care of our needs and above all we consider them friends over the time that we have been coming there. Please make sure that Randy & Steve get this review, people so many times want to complain about the bad issues, but in this case and EVERY CASE with Randy & Steve the outcome is always, a Satisfied Customer!! Thanks guys for all that you do, stay safe, Jim Calams More

It was the most pleasant experience I've ever had at any dealership. The moment I stepped into the showroom I was greeted by Scott Clem asking if I was looking for someone, I told him I didn't know an any dealership. The moment I stepped into the showroom I was greeted by Scott Clem asking if I was looking for someone, I told him I didn't know anyone I just wanted to look for a good car and from that moment he gave me his undivided attention and listened to my needs and gave me just what I wanted. He was very professional and I really enjoyed our time together. He answered all my questions and there was no pressure at all that's what impressed me the most he let me make up my own and Robert Schultz was right along helping us out when needed. It was a great afternoon and I love my new car. Ray the finance Manager was a delight he got me in and out in great time. Thanks Toyota for having a great staff. Elsie Green More

Karen is fabulous! She came across as someone trustworthy and genuine. I felt like she was interested in making a deal that was fair and honest for me and the dealership. I feel good about my trustworthy and genuine. I felt like she was interested in making a deal that was fair and honest for me and the dealership. I feel good about my purchase and I feel even better about her as someone that I would recommend to all of my friends and family when they are in need of a vehicle. More