Toyota of Plano

After extensive internet research to replace our totaled Honda Civic, my wife and I decided on a Toyota Camry, either new or late model certified. Having little luck finding a certified used Camry equippe Honda Civic, my wife and I decided on a Toyota Camry, either new or late model certified. Having little luck finding a certified used Camry equipped as we wanted it, we decided on a new one. We had several internet quotes from several dealerships in the area, but decided we preferred Toyota of Plano for it's location (within reasonable distance from our home in Murphy), and for the dealership's very high rating with Edmund's. Our first internet quote from Gordon Young included several options we did not want, but decided to meet with him for a test drive. After discussing our preferences with Gordon, we spent some time reviewing the available vehicles at Toyota of Plano meeting our needs (we didn't find an exact match. Gordon was able to beat the best inernet pricing quotes I had received, and assured me he could find the car we wanted. The very next day he found the car we wanted at another North Texas dealership, drove to the dealership and traded for the car we wanted. We closed the deal that evening, and left the car with Gordon for installation of leather upholstery and window tinting. We anticipate receiving the car early next week. We were very pleased with Gordon. He is knowledgeable, personable and low key. There was no pressure, and he took whatever time we needed. This is our first experience with Toyota of Plano, and thus far it has been very positive. We are looking forward to a positive service relationship with them in the future. Our new vehicle is a 2013 Camry XLE 4-door sedan. Carl and Joan Thomson Murphy, Texas More

This was my first time to ever take my Lexus to anyone other than Park Place Lexus, however after having a horrible experience there I sought help at Toyota of Plano. And was I pleasantly surprised. The other than Park Place Lexus, however after having a horrible experience there I sought help at Toyota of Plano. And was I pleasantly surprised. The guys there were incredibly helpful, professional and most important honest. They took great care of my care of my car and gave me an incredible price. I will only use Toyota of Plano from now on!!! More

My wife and I visited the showroom with no expectation of acquiring a Toyota. We felt they would be too expensive for retired individuals on a fixed income. The sales person Clyde Katzaman listened to ou acquiring a Toyota. We felt they would be too expensive for retired individuals on a fixed income. The sales person Clyde Katzaman listened to our requirements and financial situation and was able to find a new Camry LE that fit our needs and financial requirements. We are very satisfied with the service and treatment provided by the sales person and the dealership. More

When it comes to purchase a car, I have always been afraid that I will be tricked by the sale person. It is just a mentality that I have as a buyer. I needed a new car for school purpose. Before go afraid that I will be tricked by the sale person. It is just a mentality that I have as a buyer. I needed a new car for school purpose. Before going to the Toyota of Plano, my father and uncle had gone to a Toyota dealer at a different location. They did not receive a friendly service as they were supposed to. So they left and decided to check out a different Toyota dealer. They and I then went to the Toyota of Plano. There, we were treated with great service and friendliness. Jay Lee, the sale man, was going above and beyond to help us out. He even stayed late passing 9 pm (shop hour) to show us the cars and answered our questions. He really took his time to go over the cars' differences, and respected our final decision. We ended up putting a deposit for the chosen car at the Toyota of Plano that same date, and brought the car home the next day. If you want a trusted Toyota dealership, the Toyota of Plano is the one. And if you want a great and friendly salesman, Jay Lee is highly recommended. We will definitely come back to see you if we need another Toyota car in the future. Thank you for your service. More

My 2005 Highlander was vibrating with lots of road noise, so hoping it just needed new tires, I had 2 new tires installed at Firestone. Firestone told me that the rear struts were the cause of the vibration so hoping it just needed new tires, I had 2 new tires installed at Firestone. Firestone told me that the rear struts were the cause of the vibration and needed to be replaced at a cost of $1100. Fortunately, for me, instead I took the Highlander to Toyota of Plano who corrected the real problem for $580 (front left wheel bearing). Net savings $1100 for not fixing something that was not broken! THANKS Toyota of Plano....especially Tamara McCabe and Dylan Davis! More

Both Mark and John made this experience great. Mark called me several times to confirm the 4runner was still available and John got me right into finance and didnt over sell on anything. I knew what I called me several times to confirm the 4runner was still available and John got me right into finance and didnt over sell on anything. I knew what I wanted and they both got me everything I asked for. More

My Aunt contacted me to express her frustration with the "Lies" that other dealerships were feeding her, during her 2-month search for the right vehicle. Each time that it appeared that she'd found the righ "Lies" that other dealerships were feeding her, during her 2-month search for the right vehicle. Each time that it appeared that she'd found the right vehicle, once she visited the respective dealership, she was advised that either the Pricing posted in the internet was incorrect or that the vehicle was no longer available. I've been in Auto Sales for approx. 11-years, but because I reside outside of Texas, I knew that I would have to come in contact with a dealership that I could trust with my Aunts Purchase. After contacting a few dealerships, I engaged in a conversation with Mr. Lee Mitchell (New Car Sales Director), and explained my aunts' concerns and preferences. Not only did Mr. Mitchell provide me with an over-the-phone price quote and availability, without a song-n-dance, he personally took extreme care of my Aunt to ensure that the pricing remained as agreed for the vehicle that was agreed! Additionally, Mr. Mitchell has the presence of mind to follow-up with me during his off-duty time, just to ensure that our questions were professionally and accurately address. He also paired my Aunt up with the best-suited sales consultant for a seamless transaction and over-all experience. My gratitude of the Highest Level goes out to Mr. Lee Mitchell and his staff for a "Trusted Job Well Done", and we will certainly refer others to his dealership. More

I had been looking for a Scion FR-S for awhile. Anwar made the process seamless - from the phone call setting the appointment right up to the moment he handed me the keys. Genuine, knowledgable and profe made the process seamless - from the phone call setting the appointment right up to the moment he handed me the keys. Genuine, knowledgable and professional. Go see this team for your next car. More

Sean was so helpful and was there when i needed him i would tell any one about Sean. He is such a sweet person.. i give him a hundred percent, Tiffany Gomez... a very happy customer, would tell any one about Sean. He is such a sweet person.. i give him a hundred percent, Tiffany Gomez... a very happy customer, More