Toyota of Plano

The overall experience at the Toyota of Plano dealership was awesome. Everyone is so friendly, in particular Karen Schlatterer. She was extremely helpful and answered in questions that my hubsand or mysel was awesome. Everyone is so friendly, in particular Karen Schlatterer. She was extremely helpful and answered in questions that my hubsand or myself had. She also took the time to show me how to work certain features that were new to me in my new vehicle. The paperwork was done in a timely manner and it was a very easy process. This is my second vehicle that I've bought at this dealership and I wouldn't hesitate to buy another one there again or recommend it to my friends. Thanks to Karen for everything and making this a very positive experience! More

The sales price was very good and they offered good trade value on previous car. The customer service was very good in this dealership. Overall everything was satisfactory and they had various options availa value on previous car. The customer service was very good in this dealership. Overall everything was satisfactory and they had various options available. More

Excellent Sales, Finance and Management Team. Very knowledgeable of cars, options and on-hand inventory. Sales process was smooth and there were absolutely no issues or concerns during the entire proc knowledgeable of cars, options and on-hand inventory. Sales process was smooth and there were absolutely no issues or concerns during the entire process. Thanks.... More

I have had a wonderful experience at Toyota of Plano! Prior to purchasing my new 2013 Toyota Rav-4, I had visited Toyota of Plano's Service Department several times when my family's 1998 Toyota 4-Runner Prior to purchasing my new 2013 Toyota Rav-4, I had visited Toyota of Plano's Service Department several times when my family's 1998 Toyota 4-Runner needed maintenance; we always had a pleasant experience and received quality service. Toyota of Plano was the first dealership I visited as I began my search for my new vehicle. As a first-time purchaser, I had done some research on car-buying, though this was essentially a new world for me. I was immediately impressed by Clyde Katzaman, who was kind, patient, and knowledgeable from day one. After test-driving several other vehicles, I knew that the Rav-4 was for me; I was very pleased to return to Toyota of Plano to purchase my car. Throughout my search, Clyde was the best sales representative, and he was extremely helpful as I decided on the features of my new car. I was also grateful for Clyde's genuine advice and attention, especially considering that I am a recent college graduate and a first-time purchaser. Financing my new car was an equally pleasant experience; I am grateful for Jay Hassell's service as well. The follow-up communication has been outstanding. Overall, I am thrilled with my car and with my car-buying experience. I would certainly recommend Toyota of Plano to anyone, and I'd like to send a heartfelt "thank you" to Clyde and to everyone at Toyota of Plano! More

I asked for a model/trim line that was difficult to come by. Karen quickly located a couple of models that met my specs and got the chosen vehicle to the dealership the next day. She offered me a very compe by. Karen quickly located a couple of models that met my specs and got the chosen vehicle to the dealership the next day. She offered me a very competitive price for it. Karen took the time to show me how to operate certain features of the car and got my first service appointment scheduled. She also got all my questions answered. Randy George's name is also checked because he's been servicing my and my wife's Toyotas for almost ten years. He's always been forthright, courteous and fair. He's the primary reason why I wanted to buy my new Toyota from Toyota of Plano in the first place. We like the service there and felt that the dealership deserved my car purchasing business partly due to that. More

I don't usually write reviews, but I feel like I owe it to Sam and Toyota of Plano after my experience. I've owned Toyota's for years and have bought in VA, NC, and TX. This was by far the easiest, quic it to Sam and Toyota of Plano after my experience. I've owned Toyota's for years and have bought in VA, NC, and TX. This was by far the easiest, quickest, and most honest transaction I've ever had at a car dealership. Sam gave me a rock bottom price over the phone. I came in to do the paper work. It was that easy. I give Sam and Toyota of Plano my highest recommendation. More

Great employee who provided great service. My overall experience with this dealership was a very warm reception and positive outlook. Mr. Lee took a complcated process and made it extremely easy. Thank experience with this dealership was a very warm reception and positive outlook. Mr. Lee took a complcated process and made it extremely easy. Thanks to his professionalism, I'll return to this dealership for continued service. Thanks and keep up the great effort. More

Just purchased a brand new 2013 Toyota Camry. I am very happy for my new car as well as the customer service I received from Kevin, Faz and Jay. Kevin was outstanding from beginning to end. He is so helpfu happy for my new car as well as the customer service I received from Kevin, Faz and Jay. Kevin was outstanding from beginning to end. He is so helpful and easy to work with! I can't express how grateful I am with everybody. I highly recommend this place! More

Karen worked hard through our process of emailing and phone calls to work on getting me the deal I asked for. I was pleased. She was professional without being pushy. phone calls to work on getting me the deal I asked for. I was pleased. She was professional without being pushy. More