Toyota of Plano
Plano, TX
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I bought a used Infiniti Q-45 from out of state, because of a listing on the Internet. Jacob Oueini and Ken Johnson were very helpful and honest in helping to work through the interstate nature of the sale of a listing on the Internet. Jacob Oueini and Ken Johnson were very helpful and honest in helping to work through the interstate nature of the sale, and the problems it presented. The car was exceptionally well prepared and I am very happy with my purchase. I would recommend Toyota of Plano. More
From the moment we walked into this dealership, we experienced a wonderfully efficient, friendly and low pressure sales experience. We looked at different types of car, test drove several of them and experienced a wonderfully efficient, friendly and low pressure sales experience. We looked at different types of car, test drove several of them and then came back and bought one at a reasonable price. The sales process was shorter than I expected and the delivery of the car was prompt. We got the color and options we wanted. We would definitely recommend Toyota of Plano. More
This was one of the better car shopping experiences I've ever had. I was honest w/Karen about shopping around various makes & models. I was given plenty of room to take my test drives & make a decisi I've ever had. I was honest w/Karen about shopping around various makes & models. I was given plenty of room to take my test drives & make a decision; I appreciated that. Additionally Tony (finance manager) was extremely friendly & helpful. I really feel like he & Karen did their best to construct the best deal possible for the car I really wanted. The bottom line is that I got the car I wanted at a fair price, & was treated w/respect....can't ask for much more than that. More
We, very first time buyers, walked in a Toyota Dealership, being afraid of getting atacked by a bunch of salesman in the parking lot but, we didn't! Then we met SAM!, we were very impress by the p Dealership, being afraid of getting atacked by a bunch of salesman in the parking lot but, we didn't! Then we met SAM!, we were very impress by the professionalism and friendliness that he showed us, the first minute he shooked our hands. Sam said to us: "I'M GOING TO DO WHATEVER IT TAKES TO HELP YOU WITH YOUR CAR NEEDS" and HE DID. The transaction was very simple, and actually it took very little time, enough just to sign papers, and that's it. it was a great experience, we would definately recomend it to our friends, and we already know where we'll go to buy our next car, and we hope that Sam still there to help us. THANK YOU TOYOTA OF PLANO ;) More
Brian was awesome! I came by in the morning and told him what I was looking for. I brought my wife back in the afternoon and he had the car all ready. Within an hour we had purchased a car, traded in our ol what I was looking for. I brought my wife back in the afternoon and he had the car all ready. Within an hour we had purchased a car, traded in our old car and heading back home. I would highly recommend Brian to a friend. More
This was my second vehicle purchased this year from Jacoub. In January I purchased a 02 4Runner and he remembered how much I love the 3rd generation 4Runners so he called me last week (May 16th) to le Jacoub. In January I purchased a 02 4Runner and he remembered how much I love the 3rd generation 4Runners so he called me last week (May 16th) to let me know they just received an immaculate 02 4Runner with less than 100,000 miles. Needless to say I went to see the vehicle that afternoon and it was just as advertised, one of the nicest 4Runners I have seen. I ended up purchasing the 4Runner and am extremely happy and greatful that he remembered me and the vehicles I love so much. I would definately purchase again from Toyota of Plano and Jacoub, but unfortunately he has taken care of me so well I don't see myself finding two better vehicles again for many years, of course unless Toyota decides to bring back a 3rd generation clone! More
Lee Mitchell at Toyota of Plano was incredible to work with. He was extremely courteous, responded to my questions promptly, and delivered to me exactly what I asked for -- the FIRST time I asked for it. with. He was extremely courteous, responded to my questions promptly, and delivered to me exactly what I asked for -- the FIRST time I asked for it. I would highly recommend him and the dealership. More
Jacoub was very friendly and helpful and went out of his way to ensure that I was satisfied with my purchase. John was diligent in ensuring that I got the best financing available. I am very happy with my c way to ensure that I was satisfied with my purchase. John was diligent in ensuring that I got the best financing available. I am very happy with my car. I would definitely return to this dealer for my next purchase. More
After extensive internet research to replace our totaled Honda Civic, my wife and I decided on a Toyota Camry, either new or late model certified. Having little luck finding a certified used Camry equippe Honda Civic, my wife and I decided on a Toyota Camry, either new or late model certified. Having little luck finding a certified used Camry equipped as we wanted it, we decided on a new one. We had several internet quotes from several dealerships in the area, but decided we preferred Toyota of Plano for it's location (within reasonable distance from our home in Murphy), and for the dealership's very high rating with Edmund's. Our first internet quote from Gordon Young included several options we did not want, but decided to meet with him for a test drive. After discussing our preferences with Gordon, we spent some time reviewing the available vehicles at Toyota of Plano meeting our needs (we didn't find an exact match. Gordon was able to beat the best inernet pricing quotes I had received, and assured me he could find the car we wanted. The very next day he found the car we wanted at another North Texas dealership, drove to the dealership and traded for the car we wanted. We closed the deal that evening, and left the car with Gordon for installation of leather upholstery and window tinting. We anticipate receiving the car early next week. We were very pleased with Gordon. He is knowledgeable, personable and low key. There was no pressure, and he took whatever time we needed. This is our first experience with Toyota of Plano, and thus far it has been very positive. We are looking forward to a positive service relationship with them in the future. Our new vehicle is a 2013 Camry XLE 4-door sedan. Carl and Joan Thomson Murphy, Texas More
Generally everything was good. Disappointed that only one key was available and that Chad could not promise me a valet key in addition to the key you will provide later. Also, we bought a certified plat one key was available and that Chad could not promise me a valet key in addition to the key you will provide later. Also, we bought a certified platinum package and Sam failed to provide us with the documentation to show exactly what is included in that package. More