Toyota of Plano
Plano, TX
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The service was exceptional! Mustafa listened to what I wanted in a new car and made sure to search for exactly that until I was happy, even working out the numbers with Adel to make it something I could a wanted in a new car and made sure to search for exactly that until I was happy, even working out the numbers with Adel to make it something I could afford. He was very attentive, polite, observant, and kind. I would recommend anyone to come to this dealership! My experience was pleasant and I am extremely happy with my purchase. I will be back! Thank you! More
My experience at Toyota of Plano was very good. Mr. John Smith was friendly, professional, and a delight to work with. My family has made several car purchases at Toyota of Plano and Park Place Lexus and we Smith was friendly, professional, and a delight to work with. My family has made several car purchases at Toyota of Plano and Park Place Lexus and we always have a great experience. I recommend. More
Brian was very responsive and professional. He helped us get the car we wanted at the price we needed. Brian also assisted us with warranty options, so we could choose the one that was right for our needs. get the car we wanted at the price we needed. Brian also assisted us with warranty options, so we could choose the one that was right for our needs. He was knowledgeable, friendly and provided excellent customer service. He made our experience a pleasant one, which is quite rare in this industry. I would definitely recommend him to anyone seeking a new or pre-owned vehicle. More
This is the best experience I have had when purchasing a car. I was able to communicate with Karen over the phone or by e-mail. There was no pressure for me to come in first and spend hours waiting to get a car. I was able to communicate with Karen over the phone or by e-mail. There was no pressure for me to come in first and spend hours waiting to get answers. I will definitely contact Karen in the future when we decide to purchase another car. I will also recommend Toyota of Plano. More
I recently purchased a 2013 Avalon Limited from Toyota of Plano, working with John Fulgoni. First met John when I visited the delearship late last year before the Avalon was available. John offered the then- Plano, working with John Fulgoni. First met John when I visited the delearship late last year before the Avalon was available. John offered the then-available literature and spent a lot of time with me explaining what it was anticipated to be. Months later when the car was available John immediately recognized me and showed me several units on the lot. Several weeks later, when I was in a position to buy, John again jumped through hoops to find the color and option packages I wanted. He was in constant communication with me during The Hunt, and again during, and after, my purchase. I selected Toyota of Plano because I have always received great service for my other two, older Avalons, and because I had a great experience purchasing one of them several years ago. John continued my completely satisfied experience by being extremely helpful, extremely professional, all the way through explaining (patiently) all the impressive features of my new Avalon when I picked up the car. Oh, and hey, I got a great deal, too! //Mark More
i have been shopping around for a couple days now at multiple dealerships trying to find an IS and Jacoub has been the most helpful, most friendliest and the best salesman i've worked with. Thank you fo multiple dealerships trying to find an IS and Jacoub has been the most helpful, most friendliest and the best salesman i've worked with. Thank you for making this car buying experience very satisfying! More
The dealership was very courteous and helpful with my new car purchase. I have always been a honda person but knowledgeable staff helped sell me on my first Toyota. I am very pleased with the service from th car purchase. I have always been a honda person but knowledgeable staff helped sell me on my first Toyota. I am very pleased with the service from the entire staff and how they worked together to get me the deal I wanted. I did not feel pressured into anything rather I was welcomed to come and go, which I did, and after thinking about it I had to go back there because of the wonderful atmosphere and staff. It was a true pleasure working with this group! More
Probably the best salesman I've ever had with a car dealership. For whatever reason, I've had a lot of intimidating/confusing experiences in the past. Not with Kevin Vo, he helped me a great deal. He dealership. For whatever reason, I've had a lot of intimidating/confusing experiences in the past. Not with Kevin Vo, he helped me a great deal. He was very friendly and when I brought my car in for a trade in, he did everything he could to get me the best deal. I got the best deal with a brand new 2013 Toyota Avalon.. Freaking love it! No formal appointment needed. Kevin was as friendly and welcoming in person as it was on the phone and I felt totally comfortable there. I'll definitely bring my car back here for future trade in. Heck, I'd go back to just have a cup of coffee and chat with the guy. More
We were greeted by Brian in a friendly, forthright manner. Rather than going into a "sales pitch", he asked for my requirements in a car. Brian was very patient, answered all questions, never seemed manner. Rather than going into a "sales pitch", he asked for my requirements in a car. Brian was very patient, answered all questions, never seemed "rushed" to move on to another customer, covered the lot presenting cars that met my preferred requirements in my price range. His manner was relaxed, easy-going, yet very professional and knowledgeable. It was indeed a pleasure to work with Brian Salm. More
I found a car I liked priced at $16,795. I emailed about my interest and before I got a response the price went up to $17,995! When I asked to negotiate they said they couldn't go lower than $17,000. Then I my interest and before I got a response the price went up to $17,995! When I asked to negotiate they said they couldn't go lower than $17,000. Then I was told that they were into the car for more than the list price (although carfax says it was purchased at auction and they have had it since January). I read some great reviews about this dealership so I am quite disappointed. I live out of state so I was trying to negotiate through email and it took them 4 days to send me an email that wasn't automated. Oh well guess I will continue shopping........ After leaving this review I was contacted asking for a second chance to change my mind about the dealership. I quickly accepted (because I REALLY wanted that car!) and sent an email with my phone number. No one contacted me, so the next morning I called leaving a voicemail with my phone number. I finally received an email saying my information was passed along to someone else who would be in contact. I waited another day and no contact! I finally gave up!! I had practically sold myself on the car all they had to do was make contact and talk to me a bit about it..... I have since found some better deals a little further away, so I guess I'm glad this didn't work out..... More