Back

Toyota of Plano

Plano, TX

4.8
5,393 Reviews

6888 TX-121

Plano, TX

75024

Directions

By Type

Showing 5,393 reviews

July 31, 2013

Sam A. did a great job initially communicating with my wife and me via e-mail and phone, before we ever committed to purchasing a car from Toyota of Plano. He gave us a competitive price up front (we kno More

by mpgavin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Kaar
Aug 01, 2013 -

Toyota of Plano responded

Thank you for the great recommendation. We are pleased you had a convenient and hassle-free purchase experience with Sam. He is a great employee and we are lucky to have him on our team. We hope you and your wife are enjoying the new vehicle!

July 30, 2013

We has as pleasant and comfortable experience as a car purchase can be. Alie was professional, personable, and knowledgeable. The whole process was far better than we expected. More

by jnileb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alie Shehadeh
Jul 30, 2013 -

Toyota of Plano responded

Thank you for sharing your experience with us online. We appreciate you giving us the opportunity to earn your business. We hope you are enjoying your new vehicle!

July 30, 2013

Brian has done an excellent job. He is a good sales Brian has done an excellent job. He is a good sales person and also delivers good customer service. Jay has also done an excellent job. Keep up the g More

by VargheseGeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
Jul 30, 2013 -

Toyota of Plano responded

Thank you for your kind words about Toyota of Plano, and Brian and Jay. At Toyota of Plano we really do want you to drive home happy. I'm delighted to hear that you did!

July 29, 2013

I walked into the dealership with a little hesitancy as the experience of purchasing a car can be overwhelming; however, I had decided to go based on the friendliness and ease of prior correspondence with More

by Pwindland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gironda, Bill Gironda
Jul 29, 2013 -

Toyota of Plano responded

Wow, thank you so much for sharing your experience with us and our customers! I truly believe our sales staff is the best in the business and after reading your review I'm an even bigger believer! So happy to hear that Greg made your purchase fun and easy. We look forward to helping you out with your next vehicle and appreciate your business and kind words.

July 28, 2013

Jacoub was awesome! Had a great and fun experience! He was patient and got my sense of humor and knew I wasn't going to take a lot of "car salesmanship" and pressure. Would totally recommend him to others More

by pfedorko1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacoub Oueini
Jul 28, 2013 -

Toyota of Plano responded

Thanks Pamela for sharing your buying experience and congratulations on your new vehicle! Jacoub and John are among the best in the business; I know they certainly appreciate your kind words. Jacoub definitely appreciates your Facebook recommendation :) Congratulations again and enjoy your new ride!

July 28, 2013

This was by far the worst dealership I have ever encountered. My husband and I were in the market for a new vehicle, and coming from a family who've driven toyotas, we decided to stop by and look at More

by Sbfranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
July 26, 2013

Jorge G. Ruelas is an excellent saleman. He is very patient with us as we keep changing our mind of whether we should buy a Nissan or a Toyoata Siena. More

by anhdaodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ruelas
Jul 26, 2013 -

Toyota of Plano responded

Thank you! We appreciate the kind words and recommendation!

July 25, 2013

Mirza Begovic first answered our telephone inquiry regarding business hours and set up an appointment to meet with us. He was punctual, very knowledgeable of his product, and very friendly. He arran More

by Kwhitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirza Begovic
Jul 26, 2013 -

Toyota of Plano responded

Thank you for choosing Toyota of Plano to purchase your new vehicle. We are pleased to hear Mirza helped ensure we were able to locate the vehicle you wanted. We love to hear that you drove away happy in a minivan you will love for years to come.

July 25, 2013

We purchased a new Toyota Tundra 2013, the car we wanted was not on the lot so we signed the documents on Saturday to purchase it before it was delivered. Part of the deal was for them to install the HomeLi More

by fvarga01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 10, 2013 -

Toyota of Plano responded

Thank you for taking the time to share your comments and feelings about our dealership. Even though your comments did not shine a positive light, it is helpful to us in finding out where some of our weaknesses are; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. -Faz Imam, Internet Director

July 24, 2013

Customer service and friendliness were outstanding. We were totally surprised at the attention they seem to extend to each of their customers. Brian Salm the Internet Manager , as well as Jay the Financi More

by jsmes61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Salm
Jul 25, 2013 -

Toyota of Plano responded

Congratulations on your purchase! We are pleased you had such an enjoyable experience with Brian and Jay. If there is anything we can help you with in the future, please do not hesitate to contact us

...
498
...