Toyota of Plano

This was the first new car purchase for my wife and I. We were nervous about the experience, but Jay made the process easy and was upfront with the facts. He was very willing to make sure that we got wha We were nervous about the experience, but Jay made the process easy and was upfront with the facts. He was very willing to make sure that we got what we wanted and not push or force anything we did not want. My wife and I started looking for a new car over a year ago, and Jay was the one salesman who stood out from the rest from nearly every dealership in a 30 mile radius from were we live. He kept in contact with us all year and we made a couple of visits to test out the vehicle we were interested in to make sure it met our needs. Jay may repeat himself on a couple of occasions, but his knowledge, professionalism, and comfortability is welcoming. More

Karen was great!! She was informative, funny, willing to answer any and all of my questions. She made my car buying experience the best and i would recommend he to anyone I know looking to purchase a car. answer any and all of my questions. She made my car buying experience the best and i would recommend he to anyone I know looking to purchase a car. She definitely earned my repeat business. More

My wife and I stopped by the dealership on August 10th while her Lexus was being serviced at the dealership next door to look at a new Camry. My Lexus was 14 years old and I was ready for a new car. I'd d while her Lexus was being serviced at the dealership next door to look at a new Camry. My Lexus was 14 years old and I was ready for a new car. I'd driven a Camry in the past and wanted to check them out. Israel Moncada approached us as we walked to the door, took us to an XLE, and after we looked it over (I liked what I saw), took us on a test drive. He's a nice guy, low key and very helpful and informative. I loved the car. We returned to the dealership, filled out some paperwork, and within a short period of time, Israel came back with a price and trade-in value that was perfect for us. We then worked with Tony Yazbeck on the financing, who was another nice and professional employee, and in a couple of hours, we walked out with a new car. This was absolutely the best automobile buying experience we have ever had. I'd recommend the dealership, and both Israel and Tony, to anyone. More

Wes Armstrong is a great Service Advisor! Took care of me any my vehicle and had me on my way in no time! I highly recommend Wes and Toyota of Plano! any my vehicle and had me on my way in no time! I highly recommend Wes and Toyota of Plano! More

We visited Toyota of Plano on 8/9/13 to look at gently used cars. Our sales person, JR was awesome. We test drove 3 different vehicles, not once did my wife or I ever feel any pressure at all to make a pu used cars. Our sales person, JR was awesome. We test drove 3 different vehicles, not once did my wife or I ever feel any pressure at all to make a purchase. We finally made a tough decision on what would work for us and our finances. Overall from the beginning with the sales associate and the finance manager it was as smooth and easy process as I have ever had purchasing a vehicle. My wife and I would purchase from there again and recommend to anyone interested in a nice used car. More

The overall experience me & my husband had throughout the process of buying our new vehicle was wonderful. Jacoub was very helpful & was able to help us purchase what we needed a gas efficient vehicle fo the process of buying our new vehicle was wonderful. Jacoub was very helpful & was able to help us purchase what we needed a gas efficient vehicle for my daily commute. John also provided excellent service once we got our vehicle financed. We got to meet Ken during the second day we went in & basically walked out with a new vehicle that night. All three of them stayed late and we both appreciate the help, concern & basic customer care that they displayed for us. I wouldn't have it any other way. We will definitely look first with them when we decide to purchase another vehicle in the future. Thank you for all your help, time and consideration during our car shopping experience. We really really like our new Sonata :D Sincerely, Mr & Mrs Hernandez. More

Toyota of Plano was such a nice surprise to us (after we had horrible experience at another dealership in the area). Jay Lee made this purchasing process so smooth and enjoyable: he went the extra mile tr had horrible experience at another dealership in the area). Jay Lee made this purchasing process so smooth and enjoyable: he went the extra mile trying to meet our need, helping us get the right price, and explaining in detail about the car (Highlander Limited) and many other things. We couldn't have asked for more! He also did an excellent job serving as the liaison with the finance department, so we already knew what we wanted to add (e.g., extended warranty) to the deal that we got. Jay Lee was simply outstanding and we were so lucky to have had him as sales manager! We thought that it would not be easy to find someone trustworthy, professional, efficient, and nice when dealing with car sales, but we found one here at Toyota of Plano! Jay Lee is the BEST car sales manager that we have ever met! Tony was a pleasure to work with as well. He was professional and efficient. Unlike other finance people we had dealt with in the past and also recently, he respected what we wanted to have for our deal. He was not pushy at all trying to sell us more service products (although he explained to us all the available options in detail). We were impressed that Toyota of Plano had such a nice and well-coordinated team who respects customers with very nice and competitive deals. We wish that all other Toyota dealerships could learn this high work ethics and professionalism from Toyota of Plano. Keep up the good work! More

We purchased our 2013 Camry SE from Toyota of Plano with Anwar Achankunju as our salesman. This was our 2nd purchase this year from Toyota of Plano with Anwar handing both transactions. I had bought my 2013 Anwar Achankunju as our salesman. This was our 2nd purchase this year from Toyota of Plano with Anwar handing both transactions. I had bought my 2013 Corolla earlier in the year from Anwar. For anyone dreading going to a dealership or the process of buying a vehicle needs to visit Anwar. He makes the process effortless and even enjoyable. We had visited another dealership since they had the exact vehicle we were looking for but ended up coming back to Toyota of Plano to see what they could do. Toyota of Plano surpassed the other dealerships offer and ordered us the vehicle we wanted. Five days later we were picking up the vehicle we wanted at the price we could afford. Thank you Anwar and Toyota of Plano for making it happen. My wife agreed with me about Anwar, she was very taken with his professionalism and kindness. Gary & Treb Duma More

My husband and I visited another dealership first and although they were friendly they had a very limited stock of vehicles. I was looking specifically for the Cypress Green Highlander. When the other although they were friendly they had a very limited stock of vehicles. I was looking specifically for the Cypress Green Highlander. When the other dealership could not procure the car we "settled "on, we looked up who might have the vehicle in the green color. The closest dealership was in Plano and I called to inquire about it. Isreal answered the phone and researched the inventory and then gave me the stock # so we could view it on line. When we arrived at the dealership, Isreal had left for the day, so we were introduced to Merza. He drove us right to the car I was interested on one of the back lots. They had many vehicles to choose from. We asked a lot of questions about the car and we found Merza to be extremely knowledgeable about the vehicle and all the "gadgets". He got the car detailed while we were there, placed the floor mats, put the temporary plates on, paired my phone to the car and scheduled our first maintenance. Overall this was the easiest vehicle transaction we have ever experienced and we would not have any trouble recommending the dealership or Merza to anyone in the market for a new Toyota. More

My experience was outstanding, I came into the dealership not very sure that I would get a good deal or even leave with a purchase. Tip made me feel very comfortable during this process and to just be patien not very sure that I would get a good deal or even leave with a purchase. Tip made me feel very comfortable during this process and to just be patient and not stress. Tip's customer service was great, he is very knowledgeable, professional and very personable. Over all my experience was definitely a pleasant experience. I would definitely recommend Tip and Toyota of Plano to my friends and family!!! More