Toyota of Plano

After conducting research into the right sales person, Brian's name came to the top of the list. I am not interested in working with salesmen who are pushy, arrogant or aggressive. Brian was exactly how Brian's name came to the top of the list. I am not interested in working with salesmen who are pushy, arrogant or aggressive. Brian was exactly how is reviews labeled him - friendly, patient (was with us until after 9pm) and very knowledgeable. Brian's primary job is on the used car side, however we utilized his services for a lease on a new vehicle. I would recommend everyone utilize Brian for your Toyota needs in the DFW area. If all sales people were like him, the car buying experience would not be a dreaded event. I rated the quality of work and experience as 4 out of 5 due to the overall car buying preference for me. I dread it every time. I will likely never give the experience a perfect score. However; my experience with Brian was the best I have ever had. More

I had a very pleasent experience working with Toyota of Plano and John Smith. Thank you for delivering my car to Louisiana and being so helpful. Plano and John Smith. Thank you for delivering my car to Louisiana and being so helpful. More

Recently purchased a new car from Toyota of Plano and we are very satisfied. Worked with Mirza and Alie on the sale and Adel on the paper work and everyone provided an exceptional car buying experience. are very satisfied. Worked with Mirza and Alie on the sale and Adel on the paper work and everyone provided an exceptional car buying experience. More

I had a wonderful experience at Toyota of Plano. From the very first email I exchanged with Karen to signing the paperwork in finance, the experience was easy, the employees were terrific, and I love my the very first email I exchanged with Karen to signing the paperwork in finance, the experience was easy, the employees were terrific, and I love my new Prius! More

Karen Schlatterer is wonderful! We drove from Bossier City, La to purchase a Highlander from her. She is patient, helpful, knowledgable and just a joy to work with! We would definitely purchase another v City, La to purchase a Highlander from her. She is patient, helpful, knowledgable and just a joy to work with! We would definitely purchase another vehicle from her! Highly recommend! More

Toyota of Plano is the best in the DFW area. I was all set and ready to buy at the Toyota dealership in McKinney but, woke up the next morning just feeling like I should double-check myself and take a loo set and ready to buy at the Toyota dealership in McKinney but, woke up the next morning just feeling like I should double-check myself and take a look at Toyota of Plano. In my case, second guessing myself was the best thing I could have done. Michael Collins explained everything to me MUCH better than it was explained in McKinney and completely put my mind at ease about the whole process. At the end of the day, Michael got me in more of a car than I was looking at in McKinney and For A Better Deal! Better car, better deal, better salesman. I can't say much more than that. More

He is great asset for your organization Is really good He is great asset for your organization Is really good with a customer and have a professional attitude and really I did like Great sales man He is great asset for your organization Is really good with a customer and have a professional attitude and really I did like Great sales man More

Mark Miller and the sales process were great. I would recommend Mark to everyone. After the papers were signed, the problems began with Financing. Long story short, the finance manager made some major mi recommend Mark to everyone. After the papers were signed, the problems began with Financing. Long story short, the finance manager made some major mistakes and I had to spend hours trying to track someone down to help me get the info I needed to make my payment on time (after I still hadn't received anything from Toyota Financial Services four days before my payment was due). The finance manager was really quite worthless all done and said. However, I wrote a letter to the GM about my concerns so they could be addressed and no one else would have to deal with this frustration. I received a reply from the GM today and he went above and beyond to remedy the situation and turn a bad experience into a good one. I understand everyone makes mistakes...that's just life. I just wanted them to own up to it and provide some sort of apology and customer service which had been really hard to come by after I signed the papers. Rusty, the GM, truly went above and beyond and I really appreciate his attention to the matter and the resolution. More

My recent car buying experience at Toyota of Plano was simply amazing. Buying a car in the past has been one of the most nerve racking processes ever. However, my sales associate, Tip, made the process simply amazing. Buying a car in the past has been one of the most nerve racking processes ever. However, my sales associate, Tip, made the process seamless. He talked to me over the phone and provided me with a host of knowledge and information that allowed me to narrow my choices before I came to the car lot. This proved to be extremely helpful. He informed me of Toyota's lease program, which I never considered, and this option was really the best choice for my current situation. I am extremely pleased and will be referring Tip and Toyota of Plano to all my friends and family. Good job guys!! Thanks so much, Adriana Garcia More

Karen was absolutely wonderful to work with. She was very kind and courteous, and provided exceptional customer service. We have been to many different Toyota dealerships and Toyota of Plano, in my opi very kind and courteous, and provided exceptional customer service. We have been to many different Toyota dealerships and Toyota of Plano, in my opinion, is one of the best. The price we paid for our 2013 Camry was fair and got a fair price for our trade-in. Karen answered all of our questions, and even answered the ones we forgot to ask. We will definitely refer our friends and family to Karen in the future. More