Toyota of Plano

My sales professional was John Smith. From the initial phone conversation and throughout the entire transaction, he was courteous, friendly, honest and helpful. He made the sales experience a good one an phone conversation and throughout the entire transaction, he was courteous, friendly, honest and helpful. He made the sales experience a good one and so I would highly recommend him. More

Sal was very helpful and courteous, which is great, but he also had another quality that I admired very much, and that was his patience. We visited a few dealerships before Toyota of Plano and didn't meet he also had another quality that I admired very much, and that was his patience. We visited a few dealerships before Toyota of Plano and didn't meet a single salesperson with the thoughtfulness that Sal gave us. We really appreciated his effort and time, and would definitely recommend him, and the dealership, in the future. More

We contacted the dealership using the internet about 7:30 on Friday night. By 8:30 we had worked out a deal that beat all the other dealers in the Dallas area on a new Venza. We live about 150 miles from t on Friday night. By 8:30 we had worked out a deal that beat all the other dealers in the Dallas area on a new Venza. We live about 150 miles from the dealership and at 3:30 on Saturday afternoon they delivered the vehicle and the paperwork to our house. Bottom line is JOHN FULGONI IS THE BEST. This was by far the best and easiest car buying experience I have ever had. I will definitely be back to the and will recommend the dealership and especially John to anyone interested in a new vehicle. More

Sal, Ken and Sam were all professional and courteous. Sal walked us through the buying experience with ease. I would highly recommend Toyota of Plano if your in the market for a newer automobile! walked us through the buying experience with ease. I would highly recommend Toyota of Plano if your in the market for a newer automobile! More

It was a very pleasant & productive experience. Going through Costco made it a lot easier and hassle free with the fixed prices. There was no pressure or haggling that I had been dreading. Keith and Er through Costco made it a lot easier and hassle free with the fixed prices. There was no pressure or haggling that I had been dreading. Keith and Ermin were friendly, professional, helpful, knowledgeable and just wonderful to deal with. I have always loved Toyotas and I am really happy that I went to this dealership to make my purchase. It is in a very convenient location and with such excellent staff, this dealership is definitely worth recommending. More

This was a great dealership. It was late, but they took they time and helped me even though it was passed their time. I will recommend this dealer. they time and helped me even though it was passed their time. I will recommend this dealer. More

They are very professional and have one of widest selection and inventory that I have seen in a while. I saw the vehicle on their website and the vehicle and price was as advertised. selection and inventory that I have seen in a while. I saw the vehicle on their website and the vehicle and price was as advertised. More

My family and I were in need of a more family friendly car. We were driving a scion tC with our new baby girl and it wasn't very ideal. We went dealership to dealership in hopes of a need car, and that we car. We were driving a scion tC with our new baby girl and it wasn't very ideal. We went dealership to dealership in hopes of a need car, and that we could be lucky enough to also find a dealership who would work with us due to not past credit history. We went to several dealerships in the area, and felt extremely discouraged. It seemed to us that no one would give us the opportunity to 1) start our credit and 2) help our family grow for the better. Before heading home, we decided to stop at the Toyota of Plano dealership. As we exited our car and headed to the front door we were greeted by a young gentlemen, he opened the door for us, and soon introduced himself. Parker Nelson. He asked us the reason for our visit, and there we told him all about our situation. How we were in desperate need of a new family friend car, and yet we felt stuck due to lack of credit. We had just been told by the Ford dealership near by that there was "nothing that could be done for us". Parker told us other wise. He said he would do everything in his power to help us, and to get us into a new car. He was friendly, and very positive which at that moment was just what we needed after a long day of no's. He showed us multiple cars, and gave us his own opinion on what he thought would work best for us. He jotted down our information, and told us he was going to go get one of the sales manager. The sales manager came over and greeted us also very friendly, and told us that our best bet would be to get a co-signer and to come back. Parker told us he would try and come up with ideas, and give us a call if he had any. We then left the dealership, and before even arriving home, Parker sent us a text saying thank you for coming in, and he hoped to help us get into our dream car. A few days later, we received a call to follow up, and see if we had found anyone to co sign. We did indeed find a co-signer, and went back to the dealership. We had some rough patches at times in which we thought we might not get the car we wanted, but through it all Parker stayed positive which kept us thinking that way too. Through the entire experience Parker called/e-mailed/texted us to keep us up to date with how everything was going. He made us feel like valued customers, which made a stressful situation that much better. After about a week of figuring out numbers, and the best thing for our family we finally got it all figured out, and went into the dealership to trade in our current car for a beautiful brand new Rav4. We have now had our car for almost 3 weeks, and it has made a HUGE difference in our lives. We will always be loyal to Toyota and the great cars they have. Also, as long as we are near this area we will go to Toyota of Plano and give our business to Parker. Everyone we met through the process was very helpful, friendly, and gave amazing customer service. Thank you to Toyota of Plano and especially Parker Nelson for helping my family and I get into our dream car. More

Over the past 40 years I've purchased many cars and always found the transaction to be an objectionable experience. Not so at Toyota of Plano. No high pressure sales tactics. No tricks, just friendl always found the transaction to be an objectionable experience. Not so at Toyota of Plano. No high pressure sales tactics. No tricks, just friendly people. The salesman (Carlos Lazo) responded immediately to my email and had researched the inventory to locate exactly the right cars for me to review. Upon my arrival at the dealership Carlos had the appropriate vehicles ready for review. Carlos was knowledgeable, friendly and helpful. And when it was time to Process the paperwork Sam took care of things in a professional manner. Thank you guys. I will be recommending Toyota of Plano to my friends. Larry Martin Plano More

Keith Burr was an exceptional educator. Please note that I did not say salesperson. He gave me concise information on the three vehicles I was interested in, so that I could make an informed decision. He I did not say salesperson. He gave me concise information on the three vehicles I was interested in, so that I could make an informed decision. He was friendly, helpful, and 'not pushy' - very appreciated. He answered my many questions. I would definitely call Keith when I am in the market for another new car. More