Toyota of Plano

I got a Toyota RAV4. The sales manager Karen Schlatterer is very knowledgeable about the car. The people at the dealership is very friendly. The price is great. The whole transaction went very smoothly. The is very knowledgeable about the car. The people at the dealership is very friendly. The price is great. The whole transaction went very smoothly. The dealer ordered this car for me and i got the car exactly as what i ordered. I didn't get any surprises on features i want are missing (which happens are lot in other dealers). A++!! More

This was my 3rd lease of a Corolla, and Jay Lee made it seamless and worth the wait for the 2014. He provided several options and came up with the best pricing available for me end of lease 2011 and into seamless and worth the wait for the 2014. He provided several options and came up with the best pricing available for me end of lease 2011 and into the 2014. Customer service skills are outstanding as he definitely strives to keep you happy. FANTASTIC JOB Jay! I hope every customer is provided the same service I had More

Each of the employees we worked with during our visit to Toyota of Plano last night were extremely helpful, courteous and friendly. We highly recommend visiting and purchasing with them. Left feeling compl Toyota of Plano last night were extremely helpful, courteous and friendly. We highly recommend visiting and purchasing with them. Left feeling completely comfortable with our purchase and love our new vehicle! Thank you! More

I had an appointment to see John Fulgoni about leasing another RAV 4. John did a great job explaining everything about the new car, from the inside out. He wanted to make sure I knew how to use all of the another RAV 4. John did a great job explaining everything about the new car, from the inside out. He wanted to make sure I knew how to use all of the great features. He was easy to get along with and he made me feel very comfortable.I have been a customer of this dealership for several years and I have always had the best service and the best people take care of me. I would definately recommend this dealership to anyone. More

The people at Toyota of plano were very friendly. Keith was very knowledgeable of the vehicles. I let him know what I was looking for and the budget I had to stay in. He found me a vehicle better than what was very knowledgeable of the vehicles. I let him know what I was looking for and the budget I had to stay in. He found me a vehicle better than what I expected and in budget. I would recommend him to everyone. Hope to do more business with them in the future. More

Matt was very helpful and answered all of our questions. He took extra time to show us the features of our new car and was more than willing to answer any future questions we might have. Purchasing a new ca He took extra time to show us the features of our new car and was more than willing to answer any future questions we might have. Purchasing a new car is not always an enjoyable experience, but Matt made our experience very enjoyable. More

After spending many time on researching the vehicle finally decided to bought it from Toyota of Plano. One of the major reason for this decision belongs to Anwar. Over email and phone he takes a lot of finally decided to bought it from Toyota of Plano. One of the major reason for this decision belongs to Anwar. Over email and phone he takes a lot of time in explaining all type of vehicle in details. Price wise also I get a great deal. I looked at both new and old car and zeroed on a a pre-certified one. Anwar helps a lot in understanding the car and the features.I think he already has a masters in the cars he is dealing with and explained beautifully. Both me and my wife are completely blown away with his manners and professionalism. Definitely we are going to recommend Anwar and TOP to our friends and family. More

Working with Mirza was a great experience. I knew what I wanted and what I wanted to pay and we were able to find the car and price within 30 minutes. Mirza was fun to work with, but stayed focused on getti wanted and what I wanted to pay and we were able to find the car and price within 30 minutes. Mirza was fun to work with, but stayed focused on getting the car. There's not much more to say than I'm planning on going back to Mirza and Toyota of Plano the next time we're looking to buy. More

This review is for the Pre-owned department at Toyota of Plano. My husband and I were in the market for a used 4runner and found one at Toyota of Plano. We had a great test drive, we really enjoyed driving Plano. My husband and I were in the market for a used 4runner and found one at Toyota of Plano. We had a great test drive, we really enjoyed driving the car and decided that we would move forward with buying it. On our test drive we did notice that when we turned the steering wheel to the left we heard a very obvious and worrisome knocking noise and we wanted this to be addressed before we signed anything binding us to the purchase of the vehicle so, we decided we wanted to run and get a quick lunch and return back so that they were able to have time to fix the issue. Earlier in the day as our salesman was trying to close the deal he mentioned that someone else was interested in the same car and that they were on their way to look at it. As we were leaving for lunch the Manager Ken Johnson came over and pushed for us to sign the papers before leaving to ensure that the other customers wouldn't buy the car. At this point we had not driven the car since our initial test drive and for all we knew the knocking noise had not been addressed (conveniently the car was still on the lift in the service department with all 4 wheels taken off). We came back in 30 minutes at 3:00 and the other customers (who were apparently coming from Fort Worth but had been "on their way" since 12:00) had still not arrived. We found our salesman and asked him to pull up the car so that we could give the final approval and Ken came up and rudely told us that he would not sell us the car and was holding the vehicle for the other customers and if they decided not to buy it we would be able to. So bottomline is, they would not hold the car for us to go grab a quick lunch that would give them time to fix the issue but, they would hold the car for the customers that had been on their way for 3 hours (truly it is a 1 hour drive at most) even though they were going to sell us the car 30 minutes earlier right from under the other people. With the rudeness of the manager, the sketchy handling of the situation and the time we wasted that day we will never return to Toyota of Plano. There are just too many dealerships and cars available to spend a Saturday being manipulated. More