Toyota of Plano

My visit to Toyota of Plano was one of the most excellent experiences in customer service I've ever had! I have always been skeptical of buying cars in general and I was dealing with a tough situation upon a experiences in customer service I've ever had! I have always been skeptical of buying cars in general and I was dealing with a tough situation upon approval. Keith Burr made EVERYTHING I hoped and wished for in a car a reality!! I'm extremely grateful to him and the dealership because I got to drive off the lot with a car on my birthday!!!! I will always come back here for my cars in the future!!! More

After having countless issues with my former used vehicle, I opted to go back to a brand that stands for quality, durability, efficiency, and affordability--TOYOTA! I went online and researched vehic vehicle, I opted to go back to a brand that stands for quality, durability, efficiency, and affordability--TOYOTA! I went online and researched vehicles, costs, and finance options. After doing my research I put in a request to be contacted. Kal was my personal sales representative and he was attentive to my needs from start to finish. I am still shocked at how quickly I drove off in a brand new car. He adhered to my requests for color, design, options/features, and even the cost. He gave me what "I" wanted...it was all about me. No, was not an option...he was adamant to make things happen for me and he did :). I am extremely pleased with Kal, Toyota of Plano, and my brand new Corolla. I anticipate I will be sending some referrals your way and doing business with you in the future. Thank you for being exceptional!!! More

Tip worked with us to find exactly what we were looking for to give my husband for his 40th birthday! Thank you so much for helping to make his birthday special! for to give my husband for his 40th birthday! Thank you so much for helping to make his birthday special! More

My wife and I found our salesman to be courteous, patient, well in formed and very professional. Jay took a lot of time with us even after the sale to make sure we got comfortable with our new car. patient, well in formed and very professional. Jay took a lot of time with us even after the sale to make sure we got comfortable with our new car. I can jeartily recommend Jay Lee and this dealership!tyhall More

Our experience with Toyota of Plano was surprisingly very pleasant. Our experience in the past has not been good when dealing with salespersons. Matt Hashem was a great relief! He was very helpful, without b pleasant. Our experience in the past has not been good when dealing with salespersons. Matt Hashem was a great relief! He was very helpful, without being pushy, and helped us make a very important decision to continue leasing our cars from Toyota. Matt patiently guided us with the intricate new technology involved with our new 2014 Camry. He also offered to call within a week for a follow-up of any questions/concerns we might have. We would gladly recommend Toyota of Plano and Matt Hashem to our friends and family. More

I always have reservations about buying a new or used car. Always seems to be a chore, not a pleasure. I would know as I purchase quite a few new and used vehicles for clients and family. The first perso car. Always seems to be a chore, not a pleasure. I would know as I purchase quite a few new and used vehicles for clients and family. The first person that greeted me at Toyota of Plano confirmed my reservations about buying vehicles. He was a very unfriendly and agitated individual. I asked to see the sales manager. With much tension and hostility I got directed inside by a gesture pointing toward the sales floor. When inside I was warmly greeted and shown to the managers office by Brian Slam. After speaking with the manager Shane House he directed me back to Brian who took very good care of us. All our concerns and questions were answered honestly and openly. Never in a long time have I had this kind of treatment at a dealership. Used car salesmen have gotten a bad reputation due to people like the man who first spoke to us when we got to the dealer. What a relief it is to find someone who sill believes in honesty and integrity. Between Brian and Shane we had a pleasurable purchasing experience. They took great care of us and gave us a fair price on the vehicle we purchased. Thanks Brian, and Shane! More

When looking for a truck, I talked to and visited about 5 different dealerships, other than Toyota of Plano. They all wanted to put me through the same process of trying to sell me more truck than I wanted, different dealerships, other than Toyota of Plano. They all wanted to put me through the same process of trying to sell me more truck than I wanted, bring in a manager, then another one, etc. When I started talking to Mirza and Rusty, they focused on what I wanted and could afford, not what they needed to sell me. These guys were so helpful in getting me more truck for money. When the price didn't work, they kept working for me. All of this took about 2 days. They even let me drive the truck for a couple of days and were ready to take it back if I didn't feel good about the deal. This has been by far the best buying experience i have ever had!!! More

TERRIFIC!!! This dealership and Toyota in general is by far the best to make your car deal! They go above and beyond to deliver the deal as promised! We were beaten down by several other metroplex Nissan far the best to make your car deal! They go above and beyond to deliver the deal as promised! We were beaten down by several other metroplex Nissan dealerships and found Toyota of Plano the easiest deal by far! We did most of our negotiation on line and via phone calls and received excellent service from all sides of the dealership in sales and finance. Thank you Jorge for all your help! More