Toyota of Plano
Plano, TX
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When we purchased our 08 prius we were not happy with the sales guy. When we went to Plano Toyota we expected the same condescending attitude to answer our questions, we were prepared to walk out without a n sales guy. When we went to Plano Toyota we expected the same condescending attitude to answer our questions, we were prepared to walk out without a new car. Facing 81000 miles over 5 1/2 years we knew it was going t be a rough day. Then, we met Jason Nutt. He opened the door asked us what type of car we were looking for and was the epitome of professionalism ...no question was stupid, he didn't just answer my husbands questions he realized I was the buyer and addressed me! That may be meaningless to many people but being my family's car buyer it makes my life easier, and the buying process a breeze. Jason confirmed along the process we were real buyers asking us our bottom line. He didn't insult our intelligence with "now I need to speak with my manager" he negotiated until we got the car we wanted at the price we wanted to pay. It's sounds like a simple process but one in my 45+years of car buying has only happened once before, making for a great experience and the best deal we've ever made on a car! (I formally sold cars in Germany and couldn't have made such a great deal) More
GREAT EXPERIENCE! What I thought was impossible, Jason Nutt made possible. He treats you like he actual cares about his customers, Not just another sale. Even after I bought my truck, He still checks in, Nutt made possible. He treats you like he actual cares about his customers, Not just another sale. Even after I bought my truck, He still checks in, to see if I need anything. Everybody knows how long it takes to sign and go through all the paper work. Not at Toyota of Plano, By far that was the fastest process every. So when you go to toyota of Plano Ask for Jason Nutt. You will not be sorry! More
Excellent and awesome experience Sunny is an amazing salesman. Would highly recommend him. Best experience I have had so far at any dealership still amazed at the deal I walked away with. salesman. Would highly recommend him. Best experience I have had so far at any dealership still amazed at the deal I walked away with. More
Alie was great to work with. He took care of me immediately and was patient with me during the entire process. I purchased a 07 Ford 150 and was very satisfied with my experience. immediately and was patient with me during the entire process. I purchased a 07 Ford 150 and was very satisfied with my experience. More
When I went to your Pre-owned store on Preston, my intent was to "shop" i.e. see what there was available to add to the looking I had already done by internet. I didn't expect to find "just the right car" o was to "shop" i.e. see what there was available to add to the looking I had already done by internet. I didn't expect to find "just the right car" on one visit. So I was more unprepared than I wish I would have been for what transpired. It had been 12 years since I bought a car, and I had forgotten a lot of the procedure. Jacoub was very helpful and answered all my questions (of which there weren't very many because of what I say above). I found him straightforward and felt I could trust what he said. I went home after the initial visit and did some more checking and found that everything he had told me about the car was accurate. I wanted a mid-size vehicle that handled well and would last me a while. I like the styling and the vehicle is in good shape. It is not all that often that you find a 1-owner car with 12,000 miles on it. From the checking I did, it was priced fairly and I didn't see any reason to postpone the purchase. EXCEPT that I had originally planned to make a purchase about the middle of December when I would have had a larger down payment. That is the one regret that I have about the purchase--that I would have liked to have had a larger down payment, which I could have had by the middle of December. On the other hand, I think my old car might not have lasted that long...! I am happy with the car and know I will be happy having dealt with your dealership. I felt I was treated courteously and fairly by Jacoub (and later, Tony), and at no time felt like what I was being told might not be true. I have had many friends tell me that I would be happy dealing with Toyota personnel and with the products they represent. You have built a solid reputation of commitment to quality and service. More
I want to thank Alie Shehadeh again for helping me find another great car for a great price. This is the second car that I have bought from you this year. The first one being a 2013 Toyota Camry for myself another great car for a great price. This is the second car that I have bought from you this year. The first one being a 2013 Toyota Camry for myself, and this time you helped me to buy a 2012 Toyota Corolla for my son. You have been a great help for my family and when it comes to find the best deal on reliable car I will definitely come to you in the future for all of my automotive needs. More
Most of the time people dread to go to car dealers. Its simply because, they are so pushy for their clients to buy a car. We had come in to take care of some other business and had no intention of buying a simply because, they are so pushy for their clients to buy a car. We had come in to take care of some other business and had no intention of buying a car this time. But talking to Anwar, was so comfortable that within some time we were already test driving the cars. Many dealers might be very knowledgeble about their vehicles...but its JUST NOT that. With Anwar's attitude and personality, the mind of listening, the knowledge of the vehicles, the genuine character and the time he spent with us is beyond words to explain. It was all there!! We were never forced into anything and drove out a car with a very satisfied mind. And I honestly think the Plano Toyota is so lucky to have a person working for them like Anwar. More
We just purchased a new Toyota Prius. Our sales person was Jay Lee. Jay has done an excellent job helping us find our car. I have many prior experiences with car salesman and usually I am not this happ was Jay Lee. Jay has done an excellent job helping us find our car. I have many prior experiences with car salesman and usually I am not this happy and satisfied. But Jay is different. He is kind, sincere and very thorough with his work. He made our car buying experience very easy and enjoyable. He also offered us outstanding service and care. I am extremely pleased with our purchase and overall experience. If you want a sales person who is truly sincere and genuine, I highly recommend Jay Lee. Thank you so much Jay! More
John I am so grateful (once again) for your patience, since of humor and knowledge of cars. I never felt pressured. You anticipated many questions before I could ask . I recommend Toyota Plano. Ask for since of humor and knowledge of cars. I never felt pressured. You anticipated many questions before I could ask . I recommend Toyota Plano. Ask for John Smith For all your used car deals....you'll never forget the Service....& yes it comes with a Smile! More
Excellent experience. Matt was very easy to work with and made the process simple, fast and hassle free. Everyone involved followed suit. Friendly, knowledgable and there to help you. Matt and the team went made the process simple, fast and hassle free. Everyone involved followed suit. Friendly, knowledgable and there to help you. Matt and the team went above and beyond to ensure a smooth and comfortable experience. Matt took the time to show me all the "bells and whistles" of the vehicle and was extremely knowledgable about the vehicle itself. Overall, Matt and the team were great and extrememly respectful of your needs at all times. More