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Toyota of Plano
Plano, TX
5,394 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2014
Jacoub Oueini is so friendly in entire stretch of our conversation starting from the first car we started to look to the car what we owned. He is so committed and I am very please with his quality of wor conversation starting from the first car we started to look to the car what we owned. He is so committed and I am very please with his quality of work More
by karthikmuthurajan
Employees Worked With
Jacoub Oueini, Jacoub Oueini
January 07, 2014
Toyota of Plano does an excellent job of preparing their used cars for sale. When the car is put on the lot for sale, it looks as close to brand new as possible. Any concerns you have with the vehicle's c used cars for sale. When the car is put on the lot for sale, it looks as close to brand new as possible. Any concerns you have with the vehicle's condition are closely reviewed and addressed prior to you taking possession of the vehicle. Sal was our sales representative and it is my understanding our purchase was his first sale since recently joining Toyota of Plano. Sal is friendly and easy to work with regarding the negiotiation process. More
by hubthompson
Employees Worked With
Sal Rodriguez
January 07, 2014
Mirza was very professional, proficient and led me through the process without any delays. The model, cost and quick closure were important factors. All of these and more were met by Mirza. Should I e through the process without any delays. The model, cost and quick closure were important factors. All of these and more were met by Mirza. Should I ever have a need to buy another Toyota, I know who to reach!.Thank you Mirza! Keep it up! More
by iyermeister
Employees Worked With
Mirza Begovic
January 06, 2014
The service here was awesome, quick, and easy. Brian gave me a truly awesome deal on a used Tundra, and stuck it out with me till I left. Ken and Tony were also great as well. This dealership should be an ex me a truly awesome deal on a used Tundra, and stuck it out with me till I left. Ken and Tony were also great as well. This dealership should be an example of what exceptional service looks like. More
by Aaronlee2012
Employees Worked With
Brian Salm, Ken Johnson, Brian Salm, Tony Yazbeck
January 04, 2014
I have gotten 4-5 cars from Herouy - always a pleasure to deal with. Since Herouy was promoted into the Finance Manager position, Sean handled the sales this time. Sean was very thorough and professional - deal with. Since Herouy was promoted into the Finance Manager position, Sean handled the sales this time. Sean was very thorough and professional - and very pleasant to work with -- and Herouy was right there to make sure everything was taken care of and that I got the best deal they could offer. Employees like Herouy and Sean are the reason I go to Toyota of Plano instead of any of the other dealerships in town. More
by Rosie952
Employees Worked With
Herouy Makonnen, Sean Li
January 04, 2014
Mirza met with us on two different occaisions, once to test drive cars and the second time to purchase. He was helpful, knowledgeable and friendly. Mirza went above and beyond, answering all of our questi test drive cars and the second time to purchase. He was helpful, knowledgeable and friendly. Mirza went above and beyond, answering all of our questions, showing us what our options were without being pushy. The service we received reminded us exactly why we continue to be a Toyota family and purchase our vehicles from Toyota of Plano. Always a great experience. Thanks again. More
by Ellynz
Employees Worked With
Mirza Begovic
January 04, 2014
Hi, My experience with Toyota Plano was SUPERB, the Hi, My experience with Toyota Plano was SUPERB, the way they guided me and then finally helped me in getting my new vehicle was absolutely very pro Hi, My experience with Toyota Plano was SUPERB, the way they guided me and then finally helped me in getting my new vehicle was absolutely very professional. While selecting vehicle, during test drive, price negotiation and finally during documentation, at each & every step I was breifed by their Subject Matter Experts in a tremendous fashion. Even after the purchase I am getting their emails which contain valuable information and beneficial tips, I would strongly recommend to deal with Toyota Plano if you are out in getting your dream car, they will help in making your dream come true. More
by engr_jaffer
Employees Worked With
Faz Imam, Kal Mian
January 04, 2014
We purchased a 2014 Scion TC at Toyota of Plano. The service we received from this dealership was outstanding and our sales person Michael Collins did an exceptional job. Everybody knows how difficult i service we received from this dealership was outstanding and our sales person Michael Collins did an exceptional job. Everybody knows how difficult is to make the decision to purchase a vehicle specially with the normal sales pressure that comes with it. Michael Collins made it very easy for us with no pressure at all. He was very up front, helpful and knowledgeable. We are glad we purchased our Scion TC at Toyota of Plano. More
by LPENAGOS
January 03, 2014
Worked with Sal Rodriguez when looking at a 2012 Acura TL. He was very friendly and helpful in my car search. He did everything he could to negotiate a deal that would satisfy both of our needs and even TL. He was very friendly and helpful in my car search. He did everything he could to negotiate a deal that would satisfy both of our needs and even went back and forth with his sales manager a few times after I left the dealership. It appeared that the sales consultant, Sal, was at the whim of the sales manager for price negotiations. I did get a fair trade in offer as it was comparable to a few other dealersihps. In terms of negotiating sales price, they came off a little greedy. THe car was advertised and marked at $25,999 and they were only willing to go down a couple hundred bucks. After leaving the dealership they proceeded to mark up the car. It appears that when they saw they could sell the car quickly, even at a price they could make money at, they preferred to hold out. Sal was very helpful going back and forth over the next few days seeing if other offers would work as I evaluated other cars. At the end of the day I purchased the car because it was the only option with the exterior and interior colors I was wanting and was willing to pay a couple grand for. The day I made my mind up, I called Sal if they would honor their original offer. They did, despite marking the price up, and Sal came up on his day away from the office to close the deal. He was really great to work with. For financing I worked with Sam. This was typical auto finance experience. They tried to offer their financing but didn't offer to beat my rate, pushed insurance and warranty plans, etc. He was not too pushy though and was respectful when I declined. This part of my experience met my expectations. More
by msikes84
Employees Worked With
Shane House, Sam Kaar, Sal Rodriguez
